In For Service with a list..
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Super Member
Joined: Feb 2004
Posts: 942
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From: Charlotte, NC
'16 528i MSport
In For Service with a list..
I just scheduled an appointment with a list of things needed to be done..so far I have as follows:
1) Driver seat adjustment clunks and pops
2) Passenger driving dynamic doesn't work
3) NAV is off 50-100 feet
4) SBC update
5) Radio static software upgrade
6) Windshield nozzles spray all over the place except on the windshield
Just wondering if anyone can add to this list for me cuz I have experienced many problems that you have initiated threads about. I feel like I am forgetting some things so help me out so I can get the E in order..
-=-Appreciate love nevermind hate-=-
1) Driver seat adjustment clunks and pops
2) Passenger driving dynamic doesn't work
3) NAV is off 50-100 feet
4) SBC update
5) Radio static software upgrade
6) Windshield nozzles spray all over the place except on the windshield
Just wondering if anyone can add to this list for me cuz I have experienced many problems that you have initiated threads about. I feel like I am forgetting some things so help me out so I can get the E in order..
-=-Appreciate love nevermind hate-=-
MBWorld Fanatic!
Joined: Mar 2004
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From: Ft. Lauderdale Area, USA
2015 ML 350
The washer jets are adjustable. Notice where they are spraying & move each of the 4 by putting the point of a safety pin in the hole & re aiming the hole. Remember to adjust the spray to fan across the windshield, not just in front of the people in the car's faces, & remember to adjust the. just a little high, so when you are driving at 60+ the wind doesn't hold the water to the lower part of the glass. (Not so high that it goes over the roof of the car & into the convertible behind you! The nozzle holes should be 1 high, 1 low, 1 high, 1 low.
Member
Joined: Jun 2003
Posts: 82
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From: Portland, OR
I just took my vehicle in for service last Friday and complained about a resonant sound when listening to AM/FM radio. The service advisor told me that they had just gotten a letter from MBUSA about this being a known problem and that they have yet to identify a root cause fix. Not sure if this the same problem that others have claimed can be remedied with a repalcement of the audio gateway, but it is hard to believe that this type of problem was not identified earlier.
Senior Member
Joined: May 2002
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From: UK
E320 CDI Elegance auto
Hi
Well sorry to be negative but they have now had over 2 years to sort out problems. They are bloody slow. They will sort them all and then change the design. I think that the rule of never buy in the first year of a model should be extended to 2 years if u buy a Mercedes.
Saying that touch wood i have no further problems since the first 2. Car now 8 weeks old, 5000 miles.
Well sorry to be negative but they have now had over 2 years to sort out problems. They are bloody slow. They will sort them all and then change the design. I think that the rule of never buy in the first year of a model should be extended to 2 years if u buy a Mercedes.
Saying that touch wood i have no further problems since the first 2. Car now 8 weeks old, 5000 miles.
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Joined: Mar 2004
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From: Ohio
ML-350, Maserati Quattroporte
With regards to the audio gateway update, I would only do it if static is a real problem. I had it done and the sound quality of my HK logic7 has never been the same. I took it to my dealer and got the old BS answer. "sounds good to me"
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MBWorld Fanatic!
Joined: Nov 2001
Posts: 6,340
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From: Southern California, USA
2003 CL55 AMG
Originally posted by moa4r
my experience: don't let them touch it unless its absolutely neccessary (eg doesnt work at all), otherwise, they'll probably make it worse and screw up 2-3 other small things
my experience: don't let them touch it unless its absolutely neccessary (eg doesnt work at all), otherwise, they'll probably make it worse and screw up 2-3 other small things
Agreed.
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Member
Joined: Jun 2003
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From: Portland, OR
Unfortunately I would have to second that opinion. That also means that you are letting MB off the hook for minor problems - which in itself sends the wrong message. If MB doesn't have to deal with these type of issues don't expect things to be better on the next generation of vehicle.
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From: Northern NJ
2014 BMW 550i
I myself asked for 3, 4, and 5 to be done. After I got my car back, the Nav is still off by 50 feet, I can't tell yet if the SBC groaning has been fixed, but according to the work order, they just test drove it and didn't fix anything. I also mentioned the static, but it only happened a few times when it was extremely cold.
Don't forget the pulling to the right, and track 1 43/03 COMAND update. I also asked for this to be fixed, it was on the work order that they did it, but the problem still exists.
Although the steering is now a little vague, the pulling to the right is 90% fixed for me, which had gotten pretty bad in my car.
Don't forget the pulling to the right, and track 1 43/03 COMAND update. I also asked for this to be fixed, it was on the work order that they did it, but the problem still exists.
Although the steering is now a little vague, the pulling to the right is 90% fixed for me, which had gotten pretty bad in my car.
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Joined: May 2004
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From: Warren, NJ
'05 E320 CDI;'04 S2k;'94 Supra TT;'10 QX56;'38 Buick;98 Port City Offset Late Model
My experience is that dealer alignment people really aren't the best. They don't do it often enough. I'm not sure they really care.
So I recommend find an alignment shop that people who track their Porsches, etc go to. Review the specs before they start. You can ask them to set it to the limits one way or another or beyond. Typically I will ask for the maximum negative camber front and rear, maximum positive caster in the front, and a minimal 1/16" top out if allowed or tow in. A good shop will make sure the wheels are square. Or they will tell you that they aren't.
I do that regularly with my cars (actually once every 2-3 years) and everything is fine.
David
P.S.
The cars are a '94 Supra TT, an '04 S2000 and a '01 BMW 530. Earlier cars included a 91 MR2 Turbo, '86 MR2, 98 BMW 528, 95 Mazda Millenia S, '92 Honda Accord.
So I recommend find an alignment shop that people who track their Porsches, etc go to. Review the specs before they start. You can ask them to set it to the limits one way or another or beyond. Typically I will ask for the maximum negative camber front and rear, maximum positive caster in the front, and a minimal 1/16" top out if allowed or tow in. A good shop will make sure the wheels are square. Or they will tell you that they aren't.
I do that regularly with my cars (actually once every 2-3 years) and everything is fine.
David
P.S.
The cars are a '94 Supra TT, an '04 S2000 and a '01 BMW 530. Earlier cars included a 91 MR2 Turbo, '86 MR2, 98 BMW 528, 95 Mazda Millenia S, '92 Honda Accord.
MBWorld Fanatic!
Joined: Aug 2002
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From: Long Island
'07 Porsche 997TT
DavidNJ,
I was thinking also that the dealer might not be the best for alignment. what kind of place do you take it to? Are there such things as alignment shops? or are you taking it to a tire store.
I was thinking also that the dealer might not be the best for alignment. what kind of place do you take it to? Are there such things as alignment shops? or are you taking it to a tire store.
Super Member
Joined: May 2004
Posts: 758
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From: Warren, NJ
'05 E320 CDI;'04 S2k;'94 Supra TT;'10 QX56;'38 Buick;98 Port City Offset Late Model
I take it to EuroTire in Fairfield. About 40 minutes away from where I live now, over an hour when I started going. Actually, I think I lived Queens when I started going. I don't think Reagan had been elected yet!
Last edited by DavidNJ; Jun 10, 2004 at 11:10 PM.
MBWorld Fanatic!
Joined: Dec 2003
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From: McLean, VA
S4
Originally posted by alewifebp
I myself asked for 3, 4, and 5 to be done. After I got my car back, the Nav is still off by 50 feet, I can't tell yet if the SBC groaning has been fixed, but according to the work order, they just test drove it and didn't fix anything. I also mentioned the static, but it only happened a few times when it was extremely cold.
Don't forget the pulling to the right, and track 1 43/03 COMAND update. I also asked for this to be fixed, it was on the work order that they did it, but the problem still exists.
Although the steering is now a little vague, the pulling to the right is 90% fixed for me, which had gotten pretty bad in my car.
I myself asked for 3, 4, and 5 to be done. After I got my car back, the Nav is still off by 50 feet, I can't tell yet if the SBC groaning has been fixed, but according to the work order, they just test drove it and didn't fix anything. I also mentioned the static, but it only happened a few times when it was extremely cold.
Don't forget the pulling to the right, and track 1 43/03 COMAND update. I also asked for this to be fixed, it was on the work order that they did it, but the problem still exists.
Although the steering is now a little vague, the pulling to the right is 90% fixed for me, which had gotten pretty bad in my car.
ps I'm talking from my experience with the alignment problem that was never fixed - and I ended up having to PAY for an alignment AND the supposed "camber bolt" fix to the pulling to the right problem (bcs my car had over 12K miles) which they never got right and STILL pulls to the right!!
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From: Northern NJ
2014 BMW 550i
I felt the brake groan today while driving. I will really have to drive it more to see if it is as often and if it sounds as loud. I'll probably be in some stop and go traffic tonight which is where it happens the most.
And moa, you are right. The service bay was certainly full. It seemed very chaotic, but the service advisor seemed to be trying his best. But still, you kind of get the impression that 1) they have never heard of some of these problems before (or that they heard of them but knew of no way to fix it), and 2) that they were basically with the car and trying out different things to see what works and what doesn't. I did get calls every day as to the status of the vehicle. I had the loaner for a full week, since they first had to order some new Parktronic sensors, then they had to be painted.
And moa, you are right. The service bay was certainly full. It seemed very chaotic, but the service advisor seemed to be trying his best. But still, you kind of get the impression that 1) they have never heard of some of these problems before (or that they heard of them but knew of no way to fix it), and 2) that they were basically with the car and trying out different things to see what works and what doesn't. I did get calls every day as to the status of the vehicle. I had the loaner for a full week, since they first had to order some new Parktronic sensors, then they had to be painted.
Super Member
Joined: Mar 2003
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was '03 E320 - now - '04 S4
alewife - my brake groan can easily be felt while driving.
To get it to groan - all I have to do is apply the brakes ~ 5 times or so and the pump will activate.
IIRC it also groans when I unlock the car first thing thing in the morning.
To get it to groan - all I have to do is apply the brakes ~ 5 times or so and the pump will activate.
IIRC it also groans when I unlock the car first thing thing in the morning.
MBWorld Fanatic!
Joined: May 2003
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From: Northern NJ
2014 BMW 550i
I don't mind the groaning when it first starts, which I never really had. I only heard some hissing and clicking when I unlock it and open the door.
Since I had been in some stop and go and a lot of local driving (it did take me 25 minutes to go just a few miles to get home with it), it seemed that it was not happening, which is good.
Since I had been in some stop and go and a lot of local driving (it did take me 25 minutes to go just a few miles to get home with it), it seemed that it was not happening, which is good.
MBWorld Fanatic!
Joined: Dec 2003
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From: McLean, VA
S4
Originally posted by alewifebp
heard some hissing and clicking when I unlock it and open the door.
heard some hissing and clicking when I unlock it and open the door.
but I stopeed noticing it after a while...
Thread Starter
Super Member
Joined: Feb 2004
Posts: 942
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From: Charlotte, NC
'16 528i MSport
Well today was the day my car went in with the infamous list of about 10 problems/concerns. We still have not gotten word from them as far as how it is coming along. We told the service advisor about the tranny lag in kick and he said if that is a problem it will take at least a whole day for just that along side with 9 other problems/concerns, we're lookin at our car in there for 2 days (max)...
I will compile the list and the fixed agenda and whatever the techs said on this thread as I know many of you have added to my list and want to how it'll all make out..
I will compile the list and the fixed agenda and whatever the techs said on this thread as I know many of you have added to my list and want to how it'll all make out..
