E-Class (W211) 2003-2009

Driver's seat up down: Help me diagnose this

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Old 05-18-2020, 10:18 PM
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2003 E320, 1999 CLK320
Driver's seat up down: Help me diagnose this

I have a problem with the driver's seat on my 2003 E320. The back part of the cushion does not go up an down.

Here are the symptoms:
No DTCs come up. It's communicating with the motor's hall sensor.
All other motors work.
The back part of the seat is stuck in the up position.
When I press the switch on the door for up. I hear a click.
When I press the switch on the door for down. I hear no click.

Any thoughts?
Old 05-19-2020, 03:19 AM
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One of the relays in the seat control module has failed. The easiest solution is to replace the seat control module located under the seat. You can pull the seat the get access to the module, read the PN printed on it and buy an identical PN on ebay.
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Old 05-19-2020, 05:21 AM
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Thanks for helping. I really appreciate it. Is there a possibility it could be the switch. If there's no current coming from it then it would be another reason why the relay didn't click.
Old 05-19-2020, 09:22 AM
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Originally Posted by snshami
Thanks for helping. I really appreciate it. Is there a possibility it could be the switch. If there's no current coming from it then it would be another reason why the relay didn't click.
Not likely. The failure is usually in the controller. If you had a STAR diagnostic tool or Foxwell nt520 you could could actuate the seat through the scan tool. If it moves you'll know the failure is at the switch.
One thing you can do when you have the seat unbolted from the floor is to hotwire the appropriate seat more to move it back down into a good drivibg position for you. All the seat motor functions are marked on the housing of the controller.
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Old 05-19-2020, 11:15 AM
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2003 E320, 1999 CLK320
Originally Posted by tjts1
Not likely. The failure is usually in the controller. If you had a STAR diagnostic tool or Foxwell nt520 you could could actuate the seat through the scan tool. If it moves you'll know the failure is at the switch.
One thing you can do when you have the seat unbolted from the floor is to hotwire the appropriate seat more to move it back down into a good drivibg position for you. All the seat motor functions are marked on the housing of the controller.
I am leaning heavily towards the motor not being the problem. I had a fore-aft seat motor give out on my CLK and on that car the module made clicking sounds for every switch position but the motor didn't move.

I have an iCarsoft MB II. I wonder if that could move the motor? I might try tomorrow to get the leads from the passenger seat and hotwire the motor on the driver's side to check its functioning.

BTW the symbols HH, HV, LV and LK, I assume are seat cushion up down, seat cushion angle, backrest recline and fore-aft respectively. Is that correct?
Old 05-19-2020, 11:24 AM
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One more thing are the two front seat modules interchangeable?
Old 05-19-2020, 02:43 PM
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Check drive motor assembly. Control unit, different part #s for each seat.







Attached Files
File Type: pdf
height adjustment rear.pdf (250.4 KB, 256 views)
File Type: pdf
front seat.pdf (240.6 KB, 144 views)
File Type: pdf
front seat trim & storage.pdf (246.0 KB, 144 views)
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Old 05-20-2020, 01:29 AM
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Originally Posted by konigstiger
Check drive motor assembly. Control unit, different part #s for each seat.




Thanks for your help. Where did you get these PDFs from?
Old 05-25-2020, 10:10 AM
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I have an update. I took the car to a Mercedes specialist who diagnosed it to be a seat switch. He replaced it and it now works properly. Thanks for all your help.

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