E-Class (W212) 2010 - 2016: E 350, E 550
Old 06-12-2015, 07:21 PM
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Interior rattles, noises and/or creaking sounds?

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Old 12-26-2012, 10:14 PM
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2015 ML250 Bluetec, 2014 GLK350
Already booked my first appointment with my local MB dealer for stupid creaks, rattles and loose pieces on my E350. I heard they started "loaning" new 2013 E350s as service loaners so I have a good excuse :-).
Old 12-26-2012, 10:24 PM
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Let's make this thread a sticky as it appears to be a common problem.

Here's a PDF on how to remove the center radio console on a w212. It is a "how to guide" on how to install some video electronics but you will get the idea. Pretty useful for someone to address the creaks and rattles with the wood trim.
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w212 Radio Removal.pdf (1.56 MB, 421 views)
Old 04-15-2013, 01:13 PM
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2016 GLE63 with U21; Old: 2012 ML550 , ML63 2009 - E550 W212 2010
Got two noises in this W212 E550.

1) Somewhere front/center left side of the panoramic sunroof when going over bumps. It is more a ticking noise so it sounds like somethign has play. Haven't found the source of it yet.

2) Noises in seat. Seat tilts even when push by hand. Rails are tight, almost looks like the seat frame has an issue and the second noise comes from where the back meets the bottom parts. Makes a clicking noise when coming to a stop and accelerating.
Old 04-15-2013, 01:35 PM
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my e350 in for same seat problem.They are taking care of it. Dont know how though.
Originally Posted by sbaer
Got two noises in this W212 E550.

1) Somewhere front/center left side of the panoramic sunroof when going over bumps. It is more a ticking noise so it sounds like somethign has play. Haven't found the source of it yet.

2) Noises in seat. Seat tilts even when push by hand. Rails are tight, almost looks like the seat frame has an issue and the second noise comes from where the back meets the bottom parts. Makes a clicking noise when coming to a stop and accelerating.
Old 04-15-2013, 02:55 PM
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2016 GLE63 with U21; Old: 2012 ML550 , ML63 2009 - E550 W212 2010
Originally Posted by chrisvr6
my e350 in for same seat problem.They are taking care of it. Dont know how though.
Please let me know how they fixed it or what the invoice/work order says so I can tell my local dealer here and provide some with some suggestions?
Old 04-15-2013, 03:15 PM
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Will do.
Old 04-24-2013, 10:22 PM
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2016 GLE63 with U21; Old: 2012 ML550 , ML63 2009 - E550 W212 2010
Originally Posted by chrisvr6
Will do.
Chris- Did service find the issue with the seat? Mine goes in tomorrow for that issue and I wonder if there are any lessons learned from your trip. Thanks
Old 04-25-2013, 07:34 AM
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Originally Posted by sbaer
Chris- Did service find the issue with the seat? Mine goes in tomorrow for that issue and I wonder if there are any lessons learned from your trip. Thanks
They installed some felt. Was ok for like a day. Have to go back. Let me know how it goes. Thanks!
Old 04-25-2013, 02:36 PM
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Originally Posted by chrisvr6
They installed some felt. Was ok for like a day. Have to go back. Let me know how it goes. Thanks!
This is what my dealer said:

The seat clicking noise has been addressed by installing a new locking bolt/washer where the adjustment gearing is for height.
Old 04-25-2013, 03:02 PM
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Oh wow! Sounds legit. Let us know when you get it back.
Old 04-25-2013, 03:12 PM
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Originally Posted by sbaer
This is what my dealer said: The seat clicking noise has been addressed by installing a new locking bolt/washer where the adjustment gearing is for height.
Originally Posted by chrisvr6
They installed some felt. Was ok for like a day. Have to go back.
Bulletin LI91.10-P-049894 - Noise or play at seat adjuster
Old 04-26-2013, 09:17 PM
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2016 GLE63 with U21; Old: 2012 ML550 , ML63 2009 - E550 W212 2010
Originally Posted by konigstiger
Bulletin LI91.10-P-049894 - Noise or play at seat adjuster
Thanks konisgter, you're spot on. This is the LI that was listed on the invoice.

@chrisvr6: The clicking noise is gone. Am happy about that.

Only issue left is that the driver's seat is also moving back and forth a bit when braking and accelerating. Dealer says it's normal since all E class on the lot show the same behavior. Might be common but I never owned a vehicle before where the seat has play to a degree that it can be clearly felt.
If I can find a diagram I will try to investigate the possibility of inserting some felt or a washer somewhere in the seat frame.

Panorama roof noise: Found the issue. Clicking noise came from the wind deflector plastic frame which pops up when opening the roof. I installed some felt below the frame and now it's quiet.
Old 05-04-2013, 11:50 PM
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Originally Posted by sbaer
Thanks konisgter, you're spot on. This is the LI that was listed on the invoice.

@chrisvr6: The clicking noise is gone. Am happy about that.

Only issue left is that the driver's seat is also moving back and forth a bit when braking and accelerating. Dealer says it's normal since all E class on the lot show the same behavior. Might be common but I never owned a vehicle before where the seat has play to a degree that it can be clearly felt.
If I can find a diagram I will try to investigate the possibility of inserting some felt or a washer somewhere in the seat frame.

Panorama roof noise: Found the issue. Clicking noise came from the wind deflector plastic frame which pops up when opening the roof. I installed some felt below the frame and now it's quiet.
How far back and forth is the seat moving? My seat does not move back and forth when braking or accelerating.
Old 05-04-2013, 11:53 PM
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Originally Posted by Nuru
How far back and forth is the seat moving? My seat does not move back and forth when braking or accelerating.
Hard to tell, 2 mm maybe, the motion can be felt and is accompanied by a clicking/tapping noise. I contacted MBUSA and they sent me back to the dealer for further review. My appointment is next week. Since my passenger seat is quiet and does not move I at least know not every seat does have that issue.
Old 05-05-2013, 12:55 AM
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I personally have no interior rattles in my W212. Some clicks when it sits in the sun so some parts are temperature sensitive such as around the speedo and the a/c vents when hot but the A/C changes that fast.

Overall a very solid car!
Old 05-05-2013, 05:00 PM
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Originally Posted by sbaer
Hard to tell, 2 mm maybe, the motion can be felt and is accompanied by a clicking/tapping noise. I contacted MBUSA and they sent me back to the dealer for further review. My appointment is next week. Since my passenger seat is quiet and does not move I at least know not every seat does have that issue.
Seems that they should be able to fix that pretty easily. I checked my seats today and no noticeable movement.
Old 05-05-2013, 05:02 PM
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Originally Posted by C280 Sport
I personally have no interior rattles in my W212. Some clicks when it sits in the sun so some parts are temperature sensitive such as around the speedo and the a/c vents when hot but the A/C changes that fast.

Overall a very solid car!
My former 2010, did not have any rattles, but the 2012, there is a rattle/creak on the rear deck. I have not figured out whether it is the deck itself or the speaker grille portion?

Last edited by Nuru; 05-06-2013 at 11:55 AM.
Old 05-06-2013, 12:40 AM
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Originally Posted by i7iceguy
I have a constant annoying rattle coming from the driver dashboard.
^This. On my palladium grey 2013 E350, whenever I went up to speeds over 60mph the center dash would make a crispy rattle noise. I found that pushing up under the central dash hard helps it for a bit, but then it returns. My current polar white 2013 E350 has no issues, though.
Old 05-06-2013, 11:57 AM
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Got an appt coming up with my dealer for the rattle elimination operations. Wish me luck! LOL!
Old 05-09-2013, 05:44 PM
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OK, I went into a dealer and had their Service Shop Steward, ride in the back of the car while i drove around, and he indicates that the rattle is coming from my pano-roof. Does anyone know of any bulletins for rattling pano roofs?
Old 05-09-2013, 05:46 PM
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No pano for me but my rear deck ratlle seems its from the panel where the 3rd brake light is at the top.
Old 05-09-2013, 09:58 PM
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My car had a case of rear deck rattle. It was coming from the area around the third/center brake light. They took it apart twice and tried to stop it - a lot less noise now, but still a random pop/snap sound, especially if the inside temperature is changing.
Old 05-10-2013, 06:38 PM
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Well, the second shop verified that the rattle is originating from the pano-roof. They are going to take out the headliner to pinpoint the rattle's location. who knows, I could end up with a new roof? So I got a loaner to put around in.

Last edited by Nuru; 05-10-2013 at 06:40 PM.
Old 05-16-2013, 03:15 AM
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Ok, this is the final diagnosis for my rattles and creaks.
Noise originates from B-Pillar. They removed the headliner to make sure and then proceeded to remove the roof trim, and reinstall and tighten.
Re-tightened the sunroof frame bolts - noise gone while driving over 120 miles today.

Totally different car without that series of rattles and pops!

Last edited by Nuru; 05-16-2013 at 11:34 PM.
Old 05-16-2013, 10:50 PM
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S213 E450 4Matic, W111 220SE - prior cars: 3x W212, W210 E55 AMG, W202 C43 AMG, W126 300SE
B pillar in rear? Do you mean the pillar between the front and rear doors (or maybe the central bar in the pano roof) or the rearmost pillar behind the rear doors?

My car seemed cured for about a week, but I am getting a random pop or crack again. As the weather gets warmer here, I fear it will get worse. I am going to suggest they inspect the same areas addressed on your car, if it keeps up.


Originally Posted by Nuru
Ok, this is the final diagnosis for my rattles and creaks.
Noise originates from B-Pillar in rear. They removed the headliner to make sure and then proceeded to remove the roof trim, and reinstall and tighten.
Re-tightened the sunroof frame bolts - noise gone while driving over 120 miles today.

Totally different car without that series of rattles and pops!


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