E-Class (W212) 2010 - 2016: E 350, E 550
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NEED HELP ON THE BLUETOOTH AUDIO

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Old Apr 17, 2013 | 11:15 AM
  #26  
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2010 E350
Hello,
I just recently purchased a 2010 E350. I did a lot of research and found out how to enable bluetooth audio from the engineering menu. It works, however, it must be connected by using the iphone to search for the Comand. However, whenever I turn the car off, I need to reauthorize this again.
I see many people with this issue.
Has anyone actually solved it? I called my local dealer, and they seem clueless about a firmware update. Is there a way to update the firmware myself?
Does anyone have any solutions?
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Old May 15, 2013 | 03:53 PM
  #27  
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Mercedes e coupe350, 2010
e350 coupe not streaming

I have a 2010 e350 coupe, I could not use bluetooth audio streaming.
Phone works just fine, but in the menu there is not even an option for bluetooth audio streaming.

Dealer says my car does not have a comand with bluetooth audio capability?
and they say it is too expensive to get a bluetooth streaming version?

Btw, in the engineering menu I could not turn it on neither.

Do you have any suggestions for me and how expensive the system update?
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Old Jul 8, 2013 | 02:16 AM
  #28  
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2010 e350
Originally Posted by Kacarfatih
I have a 2010 e350 coupe, I could not use bluetooth audio streaming.
Phone works just fine, but in the menu there is not even an option for bluetooth audio streaming.

Dealer says my car does not have a comand with bluetooth audio capability?
and they say it is too expensive to get a bluetooth streaming version?

Btw, in the engineering menu I could not turn it on neither.

Do you have any suggestions for me and how expensive the system update?
I have the exact same problem, does any one found a solution to this problem?
Reply
Old Jul 8, 2013 | 03:46 PM
  #29  
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Originally Posted by george99
Hello,
I just recently purchased a 2010 E350. I did a lot of research and found out how to enable bluetooth audio from the engineering menu. It works, however, it must be connected by using the iphone to search for the Comand. However, whenever I turn the car off, I need to reauthorize this again.
I see many people with this issue.
Has anyone actually solved it? I called my local dealer, and they seem clueless about a firmware update. Is there a way to update the firmware myself?
Does anyone have any solutions?
Are you still under warranty from mercedes ?
Reply
Old Jul 8, 2013 | 03:49 PM
  #30  
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Originally Posted by Nformal99
I have the exact same problem, does any one found a solution to this problem?
Is it there, i saw it before just forgot what selection it is.. Once you find it turn it on.. then tell your dealer bluetooth audio keeps needing authorization on start.. They should update it if your under warranty for it to show Bluetooth Audio under "Audio".
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Old Jul 8, 2013 | 09:22 PM
  #31  
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2010 e350
Originally Posted by Kushp14
Is it there, i saw it before just forgot what selection it is.. Once you find it turn it on.. then tell your dealer bluetooth audio keeps needing authorization on start.. They should update it if your under warranty for it to show Bluetooth Audio under "Audio".
Thank you very much, I will take it to the dealer for update
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Old Jul 18, 2013 | 10:46 PM
  #32  
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2013 ML350 BT
Is my command software up-to-date?

I just purchased a used (CPO) 2010 E550. I enabled BT streaming and the air-conditioning display in the engineering menu.

I can't get streaming to connect with my iPhone 5, but I don't know who's fault that is. In the phone menu, for connecting a new phone, I don't have an external auth option - only auth. (BT phoning works fine)

I've taken some pictures of any screen that seemed to show a S/W version, though none of them show anything similar to the version #s in a previous post above: SW Version: 0029024000 to 0009026706-001

Before I go thru the trouble of trying to get a software upgrade, does anyone know whether I could benefit from an upgrade?
Attached Thumbnails NEED HELP ON THE BLUETOOTH AUDIO-img_0609.jpg   NEED HELP ON THE BLUETOOTH AUDIO-img_0608.jpg   NEED HELP ON THE BLUETOOTH AUDIO-img_0610.jpg   NEED HELP ON THE BLUETOOTH AUDIO-img_0612.jpg   NEED HELP ON THE BLUETOOTH AUDIO-img_0616.jpg  

NEED HELP ON THE BLUETOOTH AUDIO-img_0617.jpg  
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Old Jul 19, 2013 | 12:04 PM
  #33  
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lexus gx470
What's with these apple products? Got an ipad mini and same thing with the wifi. Cuts out, have to reauthorize on my home network everytime.
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Old Jul 20, 2013 | 10:05 AM
  #34  
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2010 E550, 273 Engine: 2012 S550, 278 Engine
Originally Posted by OliverU
I just purchased a used (CPO) 2010 E550. I enabled BT streaming and the air-conditioning display in the engineering menu.

I can't get streaming to connect with my iPhone 5, but I don't know who's fault that is. In the phone menu, for connecting a new phone, I don't have an external auth option - only auth. (BT phoning works fine)

I've taken some pictures of any screen that seemed to show a S/W version, though none of them show anything similar to the version #s in a previous post above: SW Version: 0029024000 to 0009026706-001

Before I go thru the trouble of trying to get a software upgrade, does anyone know whether I could benefit from an upgrade?

Have you tried EXTERNAL AUTHORIZATION in the car's menu?
Reply
Old Jul 20, 2013 | 01:12 PM
  #35  
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2016 E400 4Matic
Originally Posted by OliverU
I just purchased a used (CPO) 2010 E550. I enabled BT streaming and the air-conditioning display in the engineering menu.

I can't get streaming to connect with my iPhone 5, but I don't know who's fault that is. In the phone menu, for connecting a new phone, I don't have an external auth option - only auth. (BT phoning works fine)

I've taken some pictures of any screen that seemed to show a S/W version, though none of them show anything similar to the version #s in a previous post above: SW Version: 0029024000 to 0009026706-001

Before I go thru the trouble of trying to get a software upgrade, does anyone know whether I could benefit from an upgrade?
Could you give instructions on how you get into the engineering menu and how exactly to enable the air-conditioning display function?

Thanks!
Reply
Old Jul 21, 2013 | 11:05 AM
  #36  
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2013 ML350 BT
Found External Auth - streaming now working

Originally Posted by Arrie
Have you tried EXTERNAL AUTHORIZATION in the car's menu?
Thanks Arrie, I found that option - I wasn't expecting it off "Update". Ok, so now BT streaming with my iPhone5 is working!

I'm still wondering whether I'm running the current version of SW. The POI Map option is disabled - this tells me I'm running older SW. BT streaming is working, though not showing song/artist info - I thought an upgrade was needed for the 2010 E for BT streaming to work?
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Old Jul 21, 2013 | 11:11 AM
  #37  
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2013 ML350 BT
AC setting

Originally Posted by johnlk25
Could you give instructions on how you get into the engineering menu and how exactly to enable the air-conditioning display function?

Thanks!
Instructions to open the menu are quoted in post #21 in this thread. From there, the AC option is here:
7. HW Setting
7.7 HU Parameter
(28) Aircondition Status

Further down is the setting to turn on the display of Hybrid stats. I turned a couple on, but haven't driven the car yet. One of them made a historic graphical consumption chart appear, of the past 15 minutes or so.
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Old Jul 21, 2013 | 02:40 PM
  #38  
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Originally Posted by OliverU
Thanks Arrie, I found that option - I wasn't expecting it off "Update". Ok, so now BT streaming with my iPhone5 is working!

I'm still wondering whether I'm running the current version of SW. The POI Map option is disabled - this tells me I'm running older SW. BT streaming is working, though not showing song/artist info - I thought an upgrade was needed for the 2010 E for BT streaming to work?

I had 2011 E350 and it did have audio streaming but it did not work correctly. One of the problems was that I had to authorize it every time when I started the car. After updated SW it did it automatically.

I now drive a 2010 E550 and have the updated SW and it works flawlessly.
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Old Jul 21, 2013 | 04:08 PM
  #39  
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2016 E400 4Matic
Originally Posted by OliverU
Instructions to open the menu are quoted in post #21 in this thread. From there, the AC option is here:
7. HW Setting
7.7 HU Parameter
(28) Aircondition Status

Further down is the setting to turn on the display of Hybrid stats. I turned a couple on, but haven't driven the car yet. One of them made a historic graphical consumption chart appear, of the past 15 minutes or so.
Ok, I'm going to try this in a little while but I'm a bit nervous.......is there anyway that I could possible screw anything up? I dont want to end up completely disabling my Command system or anything.
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Old Jul 21, 2013 | 05:39 PM
  #40  
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Originally Posted by johnlk25
Ok, I'm going to try this in a little while but I'm a bit nervous.......is there anyway that I could possible screw anything up? I dont want to end up completely disabling my Command system or anything.
I was nervous at first as well but just follow the instructions and you will be fine, don't worry..
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Old Jul 21, 2013 | 06:36 PM
  #41  
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2016 E400 4Matic
Originally Posted by Kushp14
I was nervous at first as well but just follow the instructions and you will be fine, don't worry..
It worked! But it only shows the temperature displayed in the Command unit, not the fan setting and the mode that its in though. But I'm happy with it just showing the temperature on the Command display.
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Old Jul 22, 2013 | 12:10 AM
  #42  
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2013 ML350 BT
Originally Posted by Arrie
I had 2011 E350 and it did have audio streaming but it did not work correctly. One of the problems was that I had to authorize it every time when I started the car. After updated SW it did it automatically.

I now drive a 2010 E550 and have the updated SW and it works flawlessly.
Having tried it now, I am being forced to reauthorize too. Okay, that proves I can benefit from a software update - thanks!
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Old Jul 23, 2013 | 02:41 AM
  #43  
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Originally Posted by OliverU
Having tried it now, I am being forced to reauthorize too. Okay, that proves I can benefit from a software update - thanks!

After the software update you may run in the problem of lost audio that happens randomly. In case this happens your dealer needs to revert the SDAR software back to make the system stable. After this you will still have BT streaming and all.
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Old Jul 23, 2013 | 11:52 PM
  #44  
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Originally Posted by Arrie
After the software update you may run in the problem of lost audio that happens randomly. In case this happens your dealer needs to revert the SDAR software back to make the system stable. After this you will still have BT streaming and all.
OK, I'll watch for that. Bt audio has already cut out for a second at a time, twice. Let's see what happens after the update.
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Old Jul 30, 2013 | 10:29 PM
  #45  
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2013 ML350 BT
after software update on my 2010 E - it all works

BT streaming:
I no longer need to re-authorize for BT streaming.
BT streaming shows the song/album/artist names.

Nav:
While looking at a POI, the map option is enabled.

Traffic:
I was hoping, but wasn't expecting traffic to start working after the SW upgrade. After re-sending the signal from the Sirius site (I had tried this several times before the upgrade) - I now see traffic.
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Old Jul 30, 2013 | 11:02 PM
  #46  
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Originally Posted by OliverU
BT streaming:
I no longer need to re-authorize for BT streaming.
BT streaming shows the song/album/artist names.

Nav:
While looking at a POI, the map option is enabled.

Traffic:
I was hoping, but wasn't expecting traffic to start working after the SW upgrade. After re-sending the signal from the Sirius site (I had tried this several times before the upgrade) - I now see traffic.

Good it all works! Let's hope you don't run to those random system mute issues. If you do then go back and ask them to revert the SDAR SW.
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Old Jul 31, 2013 | 09:43 AM
  #47  
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W212
If i dont have navi, can i update using software DVD to get this (BT stream) working.
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Old Jul 31, 2013 | 12:45 PM
  #48  
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I'm guessing you have Audio 20 or 50. I don't know what BT functionality those have. I'd start a new thread with that question.
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Old Dec 29, 2013 | 10:20 PM
  #49  
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2010 E 350
BT Audio Streaming and Phone

Hi All,
I followed the instructions here and activated the BT Audio. Then did External Authorization to connect My Iphone 5. My iphone5 was connected previously as a phone, but when I connected it as a BT Audio device, the phone over BT stopped working.

Any Ideas would help?

Thanks

Newbie
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Old Dec 30, 2013 | 10:57 PM
  #50  
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2010 E350 Sport
Originally Posted by OliverU
BT streaming:
I no longer need to re-authorize for BT streaming.
BT streaming shows the song/album/artist names.

Nav:
While looking at a POI, the map option is enabled.

Traffic:
I was hoping, but wasn't expecting traffic to start working after the SW upgrade. After re-sending the signal from the Sirius site (I had tried this several times before the upgrade) - I now see traffic.
Do you still have the receipt from when the dealer did the update, my dealer is asking for some sort of reference.... the tech's here in CT are clueless
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