Arrie

You need the software update.

Michaelmccraw

Does this software update add call waiting capbilities?

Arrie

That feature would be with your phone. The car just acts like a speaker and microphone between you and the phone.

SPIKES

second time with dealer...this time they did the software update after i referenced this thread.....works perfect now...( my car is a 2011 and did not show audio steaming under audio...i activated it and then showed the dealer that is was there and did not work correctly)

mallante

how did you all get to the bluetooth audio feature?? I can get into engineering mode, but i am lost once im in

leehuloon

I know this is an older thread but is anyone still having problems with the Bluetooth Audio connection? I went through the Engineering Mode and turned on the BT Audio. That option now shows up in my Audio tab but it will not connect to my phone. I can connect the phone through BT to make calls but not for audio streaming. Anyone have suggestions on what I'm doing wrong?

belarus27

What phone do you have? iphone most likely huh?

leehuloon

Yes, iPhone 5. Is there a setting on the phone that I'm missing?

belarus27

you might have to update the software to make it work with iphones , if you saying you already have activated that option in Engineering menu, Once its connected all you have to do is to press PLAY in your phone. (android has autoplay on bluetooth connect , which i luv) so if it doesnt play after connected or after PLAY pressed , you need to update, sorry. its all APPLE's thing lol

beejAMG

i "suggest" you read previous posts. #51

chsu74

Anyone know if a dealer is willing to update the firmware on a car without warranty. Kinda bummed that I did not stumble on this thread earlier.

belarus27

doubt it.
unless you have a really good relationship with them.

cetialpha5

Go ask them and see what they charge. Or see if there's a DVD/CD that you can buy to do the update yourself. I bet it's probably at least an hour labor.

SafariDan

Got mine done for about $150 from a dealer, while I was doing a bunch of other work. Could have been a bit more, not 100%, but it wasn't a fortune.

mrgeorgia

Went to the dealership today and paid $150 to update the firmware for the newest version of COMAND. I have a 2011 E550.

Here is a list of improvements:

Bluetooth Audio Streaming working
Improved telephone>Driver cannot be heard
Improved telephone>Other party cannot be heard
Improved telephone>Driver can be poorly/hardly heard
Improved telephone>Person on other end can be poorly/hardly heard
Audio> Fixed poor audio quality
Media Interface>Data storage device cannot be read/is not detected

belarus27

i would do it to just see , how much Audio quality is improved.

designzio

I'm in the Sacramento area as well. The techs at MB EDH seemed extra helpful with Bluetooth issues. Might give that dealer a try first. I am also noticing they aren't as busy as the Sacramento location.

belarus27

lol they arent busy at neither location to be honest... went to Rocklin and went to Sacramento dealers and they never too busy.
where in sac are you?

mrgeorgia

I did notice a nice improvement on call quality and audio quality. The music sounded richer and calls were more clear than previously heard. Very nice surprise on those and of course, the bluetooth streaming audio works just fine.



One more thing..I noticed that the navigation looked a little different too. More colors, little bit more vibrant. The actual maps were not updated but the way the maps looked in COMAND was different. Not sure why because it wasn't listed in the list of improvements.

cetialpha5

Anyone know if there's a DVD/CD we can use to update Comand? There used to be one for the W211 platform.

belarus27

+1

SafariDan

just curious, what phone are you using for the bluetooth audio streaming? there have been some issues with iOS 10 devices that I've been having along with some others...

mrgeorgia

I have an iPhone SE with iOS 10. (latest update on iOS) The first thing I did after the update was to remove the Mercedes bluetooth connection from my phone. Next, I started up the car and deauthorize my iphone that was previously synced before the update. At this point, I have a new firmware update, nothing synced, nothing showing up on my phone and in the COMAND.

Next, I authorized my iphone and synced. Once I did that, the iPhone syncs telephone and bluetooth audio quickly when the car starts up.

According to my service invoice receipt, line item shows which update was used: "telematics update using 212 8270019 disc."

Below is the bugs that the firmware updated. The service tech highlighted the bluetooth audio part after I inquired about it specifically but the entire page shows updates.

designzio

I have not experienced any of the listed issues on your service bulletin but I still hear blips while streaming music via Bluetooth from mine and my wife's iPhone 6s & 7.

mrgeorgia

In a separate thread, I know some people have changed the bluetooth power settings in their COMAND (engineering mode) which eliminated the "blips". I can't remember which thread but a quick search may bring it up.