Servicing with MB Manhattan WTH??
Thread Starter
Junior Member
Joined: Apr 2008
Posts: 31
Likes: 0
E350 4Matic
Servicing with MB Manhattan WTH??
I got a message "Service due in 14 days".
Trying to schedule Service A with "MB Manhattan" and they say closes spot they got for me is 2 weeks from now...
Mind you- I bought a car from them as well as prepaid "MB Star service".
WTH??
I really feel special.
Anyone else had same experience with them?
I know they are moving and stuff, but 2 weeks ?
Trying to schedule Service A with "MB Manhattan" and they say closes spot they got for me is 2 weeks from now...
Mind you- I bought a car from them as well as prepaid "MB Star service".
WTH??
I really feel special.
Anyone else had same experience with them?
I know they are moving and stuff, but 2 weeks ?
Senior Member
Joined: Jun 2005
Posts: 341
Likes: 1
From: New York City
2013 E-350 4matic
Yeah they suck with timing. I had to have my service A done last month and they told me over 2 weeks for an appt with a loaner car. Without a loaner it wouldve been sooner. I needed the loaner so I waited. Their new facility is amazing though. But the service is still not too cool...
Member
Joined: Oct 2004
Posts: 192
Likes: 0
From: New York, NY
11 E550 Cabriolet
Make an appt for service at almost any dealer other than MB Manhattan. They are great at cutting deals for new car purchases / leases but are terrible with service.
The pre-paid maint you purchased is good at any Mercedes dealer.
The pre-paid maint you purchased is good at any Mercedes dealer.
Newbie
Joined: Jun 2011
Posts: 2
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2000 e320
Any advice - Its a 2000 e320 with 103,000 miles automatic schedule a maintenance appears It takes 3-4 cranks before the car actually starts. I have to wait 5 -7 minutes in the morning or I will have difficulty driving - the car will not accerlate until it heats up after that smooth running. I did notice difficulty driving up a hill a very slow start.
MBWorld Fanatic!
Joined: May 2009
Posts: 1,850
Likes: 56
From: New York
2025 Range Rover, 2022 BMW M850 , 2017 MB E400 Coupe
We bought 3 cars from MB of Manhattan, but never go there for service. Corporate dealership has very good prices to buy/lease cars, but service sucks.
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Thread Starter
Junior Member
Joined: Apr 2008
Posts: 31
Likes: 0
E350 4Matic
Thing is- this winter I blew two tires and had them replaced at Sovereign.
Asked them to put new tires in front.
Now at speeds 60-70 *I think* my steering wheel vibration is higher then it used to be. Just wanted to check it (together with Service A) in other place .
Member
Joined: Jan 2009
Posts: 178
Likes: 0
From: Westchester County, NY
'11 E550 4MATIC, '07 Suzuki SV1000S
Service in NYC
YOu could head over to Silver Star in LOng Island CIty - it is only about 5 miles from MB Manhattan - they just did a whole AutoHaus MB renovation there as well - supposed to be really nice. Haven't been there since my last service and it was still under construction.
Senior Member
Joined: Jun 2005
Posts: 341
Likes: 1
From: New York City
2013 E-350 4matic
Yeah I will buy another car there but I wont service there anymore. I'm closer to Larchmont and they have great service. Ive bought a car before as well. Good place and they are building a new larger facility 2 blocks away.
MBWorld God!
Joined: Jul 2010
Posts: 31,273
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From: on my way
2012 CLS63
