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Old Oct 20, 2011 | 03:31 AM
  #1  
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Extended Warranty Question

Anybody buy extended warranty on their w212 from a 3rd party (not MB dealer)? Who offers this service? How much did you pay and what were the terms?
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Old Oct 20, 2011 | 08:11 AM
  #2  
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Originally Posted by PHML2K2ML320
Anybody buy extended warranty on their w212 from a 3rd party (not MB dealer)? Who offers this service? How much did you pay and what were the terms?
I wouldn't touch any such warranty with a ten foot pole.Companies like that are shady and have a way of disappearing...either through bankruptcy or through some kind of fraud.The only extended warranty I'd ever buy is one sold by,and backed by,the vehicle's maker.
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Old Oct 20, 2011 | 10:24 AM
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Originally Posted by listerone
I wouldn't touch any such warranty with a ten foot pole.Companies like that are shady and have a way of disappearing...either through bankruptcy or through some kind of fraud.The only extended warranty I'd ever buy is one sold by,and backed by,the vehicle's maker.
+1

I bet you will find that MB's extended warranty program to be better in terms of coverage but also competitively priced as compared to 3rd party warranty companies. Would you rather have no hassel warranty service from the manufacturer or otherwise from a 3rd party company where you may have to fight tooth and nail to have repairs covered and or paid in a timely manner?

Just remember, you can buy MB's extended warranty anytime prior to the original warranty expiring.
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Old Oct 21, 2011 | 06:56 AM
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From: Waikele, Oahu, Hawaii
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thanks guys...the reason i ask is that I called my MB dealer (only 1 in Hawaii) and spoke with a customer service rep...he says a sales rep will call me with prices and options for the extended warranty, but still no call back....been waiting 2+ days.
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Old Oct 21, 2011 | 09:27 AM
  #5  
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I heard that AAA has a decent extended warranty program. Lets us know what the dealer says.
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Old Oct 21, 2011 | 09:37 AM
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AAA's indep in many states, and CA no longer offers...so perhaps you'd have better luck in your area. while i agree that LOTS of 3rd parties are bad, i've heard that there are some good ones out there(esp if sold by MB dealer), and that they can be MORE comprehensive than even the MB's own CPO/ELW warranty. the problem w/ MB's own warranty is that it's NOT as good as the original 4 yrs/50k, and has LOTS of exclusions in it. for example, i'm pretty sure the CD changer is excluded as are many of the surface mechanical parts. also, i heard someone say the stereo/command may not be covered...not sure.
bottom line, do your own research and check w/ the service advisers - they know the co's that have many exclusions and should be avoided.
PL
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Old Oct 21, 2011 | 07:16 PM
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Originally Posted by PHML2K2ML320
thanks guys...the reason i ask is that I called my MB dealer (only 1 in Hawaii) and spoke with a customer service rep...he says a sales rep will call me with prices and options for the extended warranty, but still no call back....been waiting 2+ days.
You don't have to buy extended warranties from the dealer you purchase your car from.

That said I would suggest you try calling some of the California dealers for pricing on extended warranties. I had called several outside of the larger metro areas (forgot the name ) but was able to get an additional 3yr 75k extended warranty for about $2995 and $0 sales tax. Retail at the time for my 2011 E550 cabrio was about $3900.

Took this tidbit to my local dealer and he matched it. Actually my dealer reduced it further so when adding NY sales tax it was a wash.
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Old Oct 21, 2011 | 07:55 PM
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I've got hundreds of MB customers, BMW customers (including an M5 owner in Hawaii!), Audi customers, etc with extended warranties I got for them. They are usually less expensive than MB's plans, and often cover more.

Yes, there are shady companies in the industry. That's why you have to get it from someone you trust, do research, etc if you want to take advantage of the value some of them can offer.

To make blanket generalizations like this however:

I wouldn't touch any such warranty with a ten foot pole.Companies like that are shady and have a way of disappearing...either through bankruptcy or through some kind of fraud.The only extended warranty I'd ever buy is one sold by,and backed by,the vehicle's maker.


....is not really helpful. The two companies I deal with have each been in business over 25 years. They each have an A+ BBB rating. They both are licensed to do business in NY, CA, and FL (as well as the other 47 states), the three toughest states to do business in due to regulations for these types of companies. Quite honestly, they have a higher satisfaction rating than many of the manufacturer ELW plans (according to a JD Power survey some years back). Finally, they are both insured with US companies. So even if they DID go out of business, you could file a claim directly with the insurer and get paid.

To say you'd only buy a plan from the manufacturer is fine, that's totally up to you of course. But please don't throw in the fake generalizations. They do not apply to the companies I work with, or many other companies.

And I'll tell you a little secret. Let's say you buy a new Audi R8. And you only want to buy an Audi extended warranty, so you fork over the big bucks to the dealer for Audi Pure Platinum Protection. Guess who you're actually getting as your warranty company? One of the two companies I represent.....with their brochures and literature re-branded to say Audi Pure Platinum Protection. So even demanding a plan from the manufacturer can put you in with a good 3rd party company!

Feel free to contact me for more info and/or a quote if you'd like at brucem105@comcast.net.

Bruce
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Old Oct 22, 2011 | 04:37 AM
  #9  
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Originally Posted by Becks Imports
I've got hundreds of MB customers, BMW customers (including an M5 owner in Hawaii!), Audi customers, etc with extended warranties I got for them. They are usually less expensive than MB's plans, and often cover more.

Yes, there are shady companies in the industry. That's why you have to get it from someone you trust, do research, etc if you want to take advantage of the value some of them can offer.

To make blanket generalizations like this however:

I wouldn't touch any such warranty with a ten foot pole.Companies like that are shady and have a way of disappearing...either through bankruptcy or through some kind of fraud.The only extended warranty I'd ever buy is one sold by,and backed by,the vehicle's maker.


....is not really helpful. The two companies I deal with have each been in business over 25 years. They each have an A+ BBB rating. They both are licensed to do business in NY, CA, and FL (as well as the other 47 states), the three toughest states to do business in due to regulations for these types of companies. Quite honestly, they have a higher satisfaction rating than many of the manufacturer ELW plans (according to a JD Power survey some years back). Finally, they are both insured with US companies. So even if they DID go out of business, you could file a claim directly with the insurer and get paid.

To say you'd only buy a plan from the manufacturer is fine, that's totally up to you of course. But please don't throw in the fake generalizations. They do not apply to the companies I work with, or many other companies.

And I'll tell you a little secret. Let's say you buy a new Audi R8. And you only want to buy an Audi extended warranty, so you fork over the big bucks to the dealer for Audi Pure Platinum Protection. Guess who you're actually getting as your warranty company? One of the two companies I represent.....with their brochures and literature re-branded to say Audi Pure Platinum Protection. So even demanding a plan from the manufacturer can put you in with a good 3rd party company!

Feel free to contact me for more info and/or a quote if you'd like at brucem105@comcast.net.

Bruce
Mahalo Bruce...and everyone's input!!
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Old Oct 22, 2011 | 06:14 AM
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I didn't get one, but I made the finance guy think I wanted one, and strung him along for days
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Old Oct 25, 2011 | 02:35 PM
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Originally Posted by rhampar
. I had called several outside of the larger metro areas (forgot the name ) but was able to get an additional 3yr 75k extended warranty for about $2995 and $0 sales tax. Retail at the time for my 2011 E550 cabrio was about $3900.
I am looking for a good price on the extended warrantee for my R172. Does anyone have dealers to recommend who are discounting?
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Old Oct 25, 2011 | 07:37 PM
  #12  
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I was think the same thing....Im sure buying extended warranties from other dealership is fine...and your dealership will honor it, right?
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Old Oct 26, 2011 | 10:37 AM
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Factory warranty is factory warranty

Originally Posted by PHML
Im sure buying extended warranties from other dealership is fine...and your dealership will honor it, right?
Yes, I have already done that with my 2006. No problem.
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