E-Class (W212) 2010 - 2016: E 350, E 550
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Gas Door

Old Nov 27, 2011 | 09:05 AM
  #1  
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Gas Door

Does anyone else have an issue opening the gas door on there e350? I have noticed that I need to pry it open from the side rather then pushing it in slightly and having it spring open.

I brought it in to service and they told me there is a "sweet spot" that you need to push in order for it to open. For all the my previous MB's I had, I never had this problem.

In any case, they are ordering a whole new assembly and it should be ready next week.

Is the service guy I am dealing with just a moron or his he in fact right??
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Old Nov 27, 2011 | 09:20 AM
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Um did he tell you where the spot was? The only spot of know of is located near part where u pull open. I haven't had any issues.
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Old Nov 27, 2011 | 11:32 AM
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On a 12 hour clock format (12 up/6 down) mine works best if I push at 10 o'clock.
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Old Nov 27, 2011 | 12:39 PM
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hmmmmm...bummer.....
mine has been great, always right on the money around 9 o'clock....

good luck
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Old Nov 27, 2011 | 01:30 PM
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2014 E550 4matic,, sold 2012 E 350 4matic,,sold 2010 e350 4w,sold 2002 e320 se
I think u just push it twice,,,no?
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Old Nov 27, 2011 | 05:28 PM
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It's a bit tricky at first, but a push at between 9 & 10 o'clock and it pops open. The door is plastic so it deforms slightly when you give it a press. This may be the source of the sweet spot to get it just right.
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Old Nov 27, 2011 | 06:42 PM
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Mine is at 9:35 plus or minus a minute.
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Old Nov 27, 2011 | 06:59 PM
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Where's the plunger? That's where you want to push.
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Old Nov 27, 2011 | 09:05 PM
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Make sure the car doors aren't locked. This has happened to me before...if the doors to the car are locked, so is the gas door, making you think it is broken, stuck, etc.

Test it by purposefully locking the doors, try to open the gas door, it won't, (see if this recreates the problem you had before) then unlock the car doors, and then see if if the gas door will open.
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Old Nov 28, 2011 | 09:09 AM
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Mine opens at around 2:37, but before or after that it just doesn't work.

Makes getting Gas a HUGE inconvenience and PITA.
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Old Nov 28, 2011 | 09:35 AM
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Originally Posted by K-A
Mine opens at around 2:37, but before or after that it just doesn't work.

Makes getting Gas a HUGE inconvenience and PITA.
KA , you should really get this looked at. That would suck if you can only get your gas at 2:37.
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Old Nov 28, 2011 | 09:43 AM
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I know. And it's 2:37AM too. When all the drunkards are leaving the Clubs. At least this car is Safe!
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Old Nov 29, 2011 | 06:23 AM
  #13  
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Opening has always been easy, it was the closing that was a nightmare. if that plastic lanyard isnt in exactly the right position the door wont catch
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Old Nov 29, 2011 | 05:26 PM
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so the guy just called me back and said the car will be ready tomorrow. He stated the the E class is a lot different then the way the C class opens. Anyone agree?
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Old Nov 29, 2011 | 07:36 PM
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Originally Posted by mafialink
so the guy just called me back and said the car will be ready tomorrow. He stated the the E class is a lot different then the way the C class opens. Anyone agree?
Totally disagree! I traded a W204 for my '11 W212 and the filler doors operate identically.

Regards,
Don
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Old Nov 29, 2011 | 09:25 PM
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Mine does the same thing, opening is no problem but closing is always an issue.
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Old Nov 30, 2011 | 10:54 AM
  #17  
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OK. thats everyone. Im picking up the car today. ill let you know how it goes.
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Old Dec 22, 2011 | 07:03 PM
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Originally Posted by Ctrl+alt+Elite
Opening has always been easy, it was the closing that was a nightmare. if that plastic lanyard isnt in exactly the right position the door wont catch
I had the exact same problem with closing the fuel door due to the gas cap lanyard on our new W212. After reading comments here - I removed the cap off and let it hang the way it seemed to want to hang - then put the cap back on and the door shut with no issues at all. I was convinced the latch was broken.

Glad I found this forum and thread!
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Old Dec 24, 2011 | 11:01 AM
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Strange system

Originally Posted by bluesIIVV
I had the exact same problem with closing the fuel door due to the gas cap lanyard on our new W212. After reading comments here - I removed the cap off and let it hang the way it seemed to want to hang - then put the cap back on and the door shut with no issues at all. I was convinced the latch was broken.

Glad I found this forum and thread!
Mine seems to work best if I push in about the middle of left side.
Also, there is an "emergency" release inside the trunk near where the fill tube is located.
Why couldn't they just put a button inside the car like everybody else in the world?
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Old Dec 24, 2011 | 11:59 AM
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Originally Posted by El Cid
Mine seems to work best if I push in about the middle of left side.
Also, there is an "emergency" release inside the trunk near where the fill tube is located.
Why couldn't they just put a button inside the car like everybody else in the world?
wow, did not know this! very cool
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Old Dec 24, 2011 | 01:26 PM
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Originally Posted by El Cid
Mine seems to work best if I push in about the middle of left side.
Also, there is an "emergency" release inside the trunk near where the fill tube is located.

That is a mechanical release in the event that the locking mechanism fails

Why couldn't they just put a button inside the car like everybody else in the world?

Actually, every other car in the world has an emergency release as well - in this case if the button inside the car fails.
This actually a much simpler system than the "button in the interior" that is clearly more prone to failure.
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Old Dec 24, 2011 | 08:01 PM
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I hate buttons in the interior as well. Not only are they more prone to breaking, but when you get a Rental with one, sometimes you CAN'T FIND IT! (Yes, I've literally looked around some POS Honda/Ford/GM/Nissan/et al for 10 minutes trying to find the stupid lever/button at a Gas Station). The worst was my Moms E60 5-Series BMW, I couldn't find that damn thing with all the buttons in that car!
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Old Dec 26, 2011 | 12:02 PM
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lexus gx470
Our gas door cover just fell off today. Dealer said its common.
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Old Dec 28, 2011 | 12:15 PM
  #24  
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Originally Posted by chrisvr6
Our gas door cover just fell off today. Dealer said its common.
If it's common, i'd be surprised...i haven't seen one fall off randomly on any new Benz.

The twisted lanyard is common. The door sits out 1/4 inch if that rubber string is twisted.
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Old Dec 28, 2011 | 12:40 PM
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lexus gx470
There is a plastic color matched cover that snaps onto the lid. The service guy had four of them behind the desk. He said warranty only covers it if it fell off while driving?!
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