Working for the Dealer ...
Thread Starter
Super Member
Joined: Nov 2009
Posts: 576
Likes: 19
From: Earth (Mostly)
2023 XC60 PHEV, 2023 XC40 BEV
Working for the Dealer ...
Hi Gang! here I am (again) doing the service manager's work ... research! 
(me)
My 2010 E350 had the BT streaming update for my NT4.0 COMAND that also added the temperature display to the screen when I adjusted the temperature. NOW, after "the latest" SW update, I have lost this display and the service manager has no clue what happened.
What I need:
#1 - What is the version of the SW that HAS both the BT and the temperature display?
#2 - Where again in the Engineering menu's do I find MY version of the SW? (Sorry, I searched our forum but just couldn't find the post)
#3 - Is anyone else seeing the loss of temp display after being to the dealer and having a SW "update"?
And finally, can anyone sell me a working MB service manager?!
Mine seems to be defective...
(me)My 2010 E350 had the BT streaming update for my NT4.0 COMAND that also added the temperature display to the screen when I adjusted the temperature. NOW, after "the latest" SW update, I have lost this display and the service manager has no clue what happened.
What I need:
#1 - What is the version of the SW that HAS both the BT and the temperature display?
#2 - Where again in the Engineering menu's do I find MY version of the SW? (Sorry, I searched our forum but just couldn't find the post)
#3 - Is anyone else seeing the loss of temp display after being to the dealer and having a SW "update"?
And finally, can anyone sell me a working MB service manager?!
Mine seems to be defective...
Member
Joined: Sep 2012
Posts: 233
Likes: 23
From: Texas Hill Country
2020 AMG GTR
That's hardly a function of the service manager. Are you under the impression he writes the code for the updates or that MB is a small local company? I'm just curious, heck, maybe it is.
Thread Starter
Super Member
Joined: Nov 2009
Posts: 576
Likes: 19
From: Earth (Mostly)
2023 XC60 PHEV, 2023 XC40 BEV
Can anyone that has the functionality of the temperature changes displayed on their screens capture the version of the SW your using from the engineering menus? Also, which menu heading/section where your version number is displayed. I want to compare it to the version they installed on my COMAND.
Thanks in advance!
Thanks in advance!
Thread Starter
Super Member
Joined: Nov 2009
Posts: 576
Likes: 19
From: Earth (Mostly)
2023 XC60 PHEV, 2023 XC40 BEV
Maybe that's all I have to do too. How/where in the Eng Menu is this? Then I can take it back to the dealer and teach them how to do that. (think they'll pay my $160/hour technician service charge?)
Last edited by samkimg; Mar 13, 2013 at 03:22 PM.
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Member
Joined: Sep 2012
Posts: 233
Likes: 23
From: Texas Hill Country
2020 AMG GTR
just being honest..... they know what they need to know to make money and feed their kids. no fault in that at all.
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Junior Member
Joined: Jan 2013
Posts: 26
Likes: 0
From: Perth Amboy, NJ
2013 E350 Sport 4Matic
You need the NT4.5 update
Can anyone that has the functionality of the temperature changes displayed on their screens capture the version of the SW your using from the engineering menus? Also, which menu heading/section where your version number is displayed. I want to compare it to the version they installed on my COMAND.
Thanks in advance!
Thanks in advance!
