2013 E350 Stopped in the middle of the street!
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Newbie
Joined: Mar 2013
Posts: 3
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2013 E350
2013 E350 Stopped in the middle of the street!
Hello everyone. I'm new to the forums.
Exactly 31 days ago, I bought a brand new 2013 Mercedes E350. The other day I was driving it on the street going about 35mph. My car suddenly felt like it stalled and it just shut off. The car would not start. I tried several time to get it to start but it wouldn't.
I had it towed to the dealership. It has been there since yesterday and up to now they don't know what caused it.
2 questions: What the hell do I do lol. And how do I go about telling the dealership to give me a new one. Why would I want that same car back that broke down in less than 30 days?
Can anyone offer any insight please? Thanks in advance.
Exactly 31 days ago, I bought a brand new 2013 Mercedes E350. The other day I was driving it on the street going about 35mph. My car suddenly felt like it stalled and it just shut off. The car would not start. I tried several time to get it to start but it wouldn't.
I had it towed to the dealership. It has been there since yesterday and up to now they don't know what caused it.
2 questions: What the hell do I do lol. And how do I go about telling the dealership to give me a new one. Why would I want that same car back that broke down in less than 30 days?
Can anyone offer any insight please? Thanks in advance.
Senior Member
Joined: Apr 2012
Posts: 470
Likes: 8
From: Southern California, Orange County
2012 E350
This guy had issues with his cpo and got a new one from the dealer not too long ago.https://mbworld.org/forums/showthrea...22#post5553622
Honestly, it really depends on the dealer. Try asking for the general manager and make sure express your concerns. I havent been through this but I hope this can point you in some kind of direction. Good luck mate..
Honestly, it really depends on the dealer. Try asking for the general manager and make sure express your concerns. I havent been through this but I hope this can point you in some kind of direction. Good luck mate..
MBWorld Fanatic!
Joined: Nov 2001
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From: Huntington Beach, Ca.
'17 Jaguar XF
Member
Joined: May 2010
Posts: 138
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2010 E350 Luxury 4Matic
If you haven't done so or started, then start taking detail notes of your interactions with the dealership, with time you call, who who spoke with and who did what. It doesn't hurt to have this all documented and you'll be glad that you did and can help establish your case.
Junior Member
Joined: Mar 2013
Posts: 19
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From: SoCal
E350
Read up on your state's lemon law and keep a detailed journal of all of your interactions with MB. Last year I bought a C class coupe, immediately had problems with the brakes. After 5 months and several repair attempts I sucessfully traded the car back for an E class. It cost me less time money and anxiety to trade back than to take it to court. It pays to stay cool keep good records and do your research.
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Joined: Apr 2011
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2021 GLS580 | 2011 ML350 BlueTec | 2009 Pontiac G8 GXP
They aren't going to give you a new car unless they can't fix yours. It's a failure and they have the right/choice to "fix or replace". I know being stranded isn't a fun time but your expectations need some calming. Wait until they can't find a failure source, give the car back to you, then it fails again. Then get upset. Or they find it and fix it. No use wasting good angst on a first time failure.
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Newbie
Joined: May 2013
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2013 E 350
2013 E350
I have a 2013 E350, and i have been having really rough idle at start up and it stalled it twice right after starting it. the dealer took it for an extended test drive but they still dont know im supposed to take it back to the dealer but because its an intermittent problem and they can re create it they just give it back to me and tell me to bring it on on the day it does it... its getting aggravating this will be the second time i take it for this reason... im getting annoyed by this any idea what i should do at this point?
Super Member
Joined: May 2008
Posts: 655
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Mercedes e350 BlueTec
Do you really think this only happens to Mercedes....it can happen to any car.
OP....make sure your problem is very clearly shown on the repair order at the dealer. If your car stalls again and as a result involved in an accident, you will have a record that the dealer did not repair the car....and your lawyer/insurance company will have a record of the problem for possible legal action.
OP....make sure your problem is very clearly shown on the repair order at the dealer. If your car stalls again and as a result involved in an accident, you will have a record that the dealer did not repair the car....and your lawyer/insurance company will have a record of the problem for possible legal action.
Member
Joined: Oct 2010
Posts: 101
Likes: 1
From: Minnesota
S212 2011 Wagon and Wife's 2014 C350 sedan.
Hello everyone. I'm new to the forums.
Exactly 31 days ago, I bought a brand new 2013 Mercedes E350. The other day I was driving it on the street going about 35mph. My car suddenly felt like it stalled and it just shut off. The car would not start. I tried several time to get it to start but it wouldn't.
I had it towed to the dealership. It has been there since yesterday and up to now they don't know what caused it.
2 questions: What the hell do I do lol. And how do I go about telling the dealership to give me a new one. Why would I want that same car back that broke down in less than 30 days?
Can anyone offer any insight please? Thanks in advance.
Exactly 31 days ago, I bought a brand new 2013 Mercedes E350. The other day I was driving it on the street going about 35mph. My car suddenly felt like it stalled and it just shut off. The car would not start. I tried several time to get it to start but it wouldn't.
I had it towed to the dealership. It has been there since yesterday and up to now they don't know what caused it.
2 questions: What the hell do I do lol. And how do I go about telling the dealership to give me a new one. Why would I want that same car back that broke down in less than 30 days?
Can anyone offer any insight please? Thanks in advance.
MBWorld Fanatic!
Joined: Jul 2007
Posts: 1,904
Likes: 29
S350 BT 4MATIC
Yep they sure do:
http://www.usatoday.com/story/money/...ecall/2097979/
http://www.motortrend.com/used_cars/...ra/tl/recalls/
Yes keep a record of your interactions with them. I also agree that a total stoppage is easier to diagnose than an intermittent issue that does not stop the car.
http://www.usatoday.com/story/money/...ecall/2097979/
http://www.motortrend.com/used_cars/...ra/tl/recalls/
Yes keep a record of your interactions with them. I also agree that a total stoppage is easier to diagnose than an intermittent issue that does not stop the car.
