E-Class (W212) 2010 - 2016: E 350, E 550

Report- Issues after Factory Warranty

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Old 06-10-2013, 01:14 AM
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Report- Issues after Factory Warranty

Looking to get an extended warranty to push me out to additional 7years/75miles.

That being said, has anyone experienced any major mechanical issues after the factory warranty?

Thanks.
Old 06-10-2013, 06:58 AM
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
Originally Posted by Kushp14
Looking to get an extended warranty to push me out to additional 7years/75miles.

That being said, has anyone experienced any major mechanical issues after the factory warranty?

Thanks.
yes
Old 06-10-2013, 10:37 AM
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
That being said, you might want to revise your actual question and you may want to carefully understand warranties.

Of course people have had major mechanical issues after the warranty expired. In the '70's I had significant rust issues and had to replace the tranny in my Adenauer. In the '80's, my 6.3 had the usual hydraulic issues - also expensive to repair and well out of warranty.

As far as warranties are concerned, they do not extend an additional 7 years/75k miles but to that total.

Your car comes with a 4year 50k mile warranty. You can generally get warranties to extend that to various times and miles, but I know of no legitimate company that would extend the warranty to 11 years or 125k miles.

CPO warranties extend your warranty (mostly) by 1 year to 100k miles for a total of 5 years/100k and you can buy an extension to that to bring the total to 6 years/130k miles. You need to look carefully at what the warranty actually covers because very few are "bumper to bumper."

Does that help?

Last edited by CEB; 06-10-2013 at 10:40 AM.
Old 06-10-2013, 10:54 PM
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Originally Posted by CEB
That being said, you might want to revise your actual question and you may want to carefully understand warranties.

Of course people have had major mechanical issues after the warranty expired. In the '70's I had significant rust issues and had to replace the tranny in my Adenauer. In the '80's, my 6.3 had the usual hydraulic issues - also expensive to repair and well out of warranty.

As far as warranties are concerned, they do not extend an additional 7 years/75k miles but to that total.

Your car comes with a 4year 50k mile warranty. You can generally get warranties to extend that to various times and miles, but I know of no legitimate company that would extend the warranty to 11 years or 125k miles.

CPO warranties extend your warranty (mostly) by 1 year to 100k miles for a total of 5 years/100k and you can buy an extension to that to bring the total to 6 years/130k miles. You need to look carefully at what the warranty actually covers because very few are "bumper to bumper."

Does that help?
I am fully aware of what this warranty will cover and will not cover..

Just trying to find out if individuals have had major issues that they have paid for out of pocket, or were covered by CPO or Extended.
Old 06-11-2013, 10:41 AM
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
Originally Posted by Kushp14
I am fully aware of what this warranty will cover and will not cover..

Just trying to find out if individuals have had major issues that they have paid for out of pocket, or were covered by CPO or Extended.
No, you didn't sound like you understood warranties as you said you were looking at one for an "additional 7years/75miles". In English, additional means "in addition to" whatever you already have. Did you really find a reputable company that will sell you a warranty to cover your car for 11 years or 125k miles? If so, please share it with the group.
Old 06-11-2013, 11:12 AM
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Originally Posted by CEB
No, you didn't sound like you understood warranties as you said you were looking at one for an "additional 7years/75miles". In English, additional means "in addition to" whatever you already have. Did you really find a reputable company that will sell you a warranty to cover your car for 11 years or 125k miles? If so, please share it with the group.

Come on now, be nice. We all know what he meant...
Old 06-11-2013, 04:46 PM
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Originally Posted by Kushp14
Looking to get an extended warranty to push me out to additional 7years/75miles.

That being said, has anyone experienced any major mechanical issues after the factory warranty?

Thanks.
None so far. I am up to 58k so far (only 8k past warranty).
Old 06-11-2013, 04:49 PM
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
Originally Posted by 2006_C350
Come on now, be nice. We all know what he meant...
I think you would be surprised at how many people actually think it is "in addition to" the factory warranty.

The concept that the extended warranty can run concurrent with the factory warranty (but brings little or no advantage) is something that people can't wrap their minds around. You would be amazed at the amount of people who buy an extended warranty with a new car, then trade it in two years down the road and are surprised that they don't all of their money back because they "haven't used it."

Extended warranties are written and marketed to confuse the consumer - that's one way they make money. If the consumer thinks he is buying an additional seven years/75k then it is much easier to sell than a 2 year/25k extension.

So no - I think that is what he meant (although he'll never admit that now).
Old 06-11-2013, 04:53 PM
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
How a car is within warranty is pretty indicative of how it will behave outside of warranty.

As 2010's are just now coming off lease and most are still within warranty, I'm not sure that we've seen lots of high mileage W212's to determine if there are any significant issues that will rear their ugly heads regularly at 75 or 100k miles.
Old 06-11-2013, 05:38 PM
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Originally Posted by CEB
I think you would be surprised at how many people actually think it is "in addition to" the factory warranty.

The concept that the extended warranty can run concurrent with the factory warranty (but brings little or no advantage) is something that people can't wrap their minds around. You would be amazed at the amount of people who buy an extended warranty with a new car, then trade it in two years down the road and are surprised that they don't all of their money back because they "haven't used it."

Extended warranties are written and marketed to confuse the consumer - that's one way they make money. If the consumer thinks he is buying an additional seven years/75k then it is much easier to sell than a 2 year/25k extension.

So no - I think that is what he meant (although he'll never admit that now).
Actually, I do know .. 7 years additional or 75k total, that is what I meant to say.
Old 06-11-2013, 05:41 PM
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Originally Posted by CEB
How a car is within warranty is pretty indicative of how it will behave outside of warranty.

As 2010's are just now coming off lease and most are still within warranty, I'm not sure that we've seen lots of high mileage W212's to determine if there are any significant issues that will rear their ugly heads regularly at 75 or 100k miles.
I agree, that's why I am calling out to the higher mileage owners to see what issues they have experienced.
Old 06-11-2013, 05:44 PM
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Originally Posted by blackbullit
None so far. I am up to 58k so far (only 8k past warranty).
Thanks for your input, hopefully it stays like that !
Old 06-11-2013, 05:56 PM
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
Originally Posted by Kushp14
Actually, I do know .. 7 years additional or 75k total, that is what I meant to say.
You're getting confusing with that word "additional" again.

All warranties (even aftermarket) are measured from the date that the car was first put into service. Will this warranty take you up to 7 years from date the car was put in service or 11 years from that original date? I think we've determined that the mileage will run out at 75k miles total.
Old 06-11-2013, 06:09 PM
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Originally Posted by CEB
You're getting confusing with that word "additional" again.

All warranties (even aftermarket) are measured from the date that the car was first put into service. Will this warranty take you up to 7 years from date the car was put in service or 11 years from that original date? I think we've determined that the mileage will run out at 75k miles total.
LOL, let's get back to the topic on hand as I would like to know myself about repairs out of the original 4/yr 50K mile warranty.
Old 06-11-2013, 06:34 PM
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
Originally Posted by 2006_C350
LOL, let's get back to the topic on hand as I would like to know myself about repairs out of the original 4/yr 50K mile warranty.
Right. So the OP needs to make a new post titled "Please tell me about any failures you've had after 50k miles"

The body of the post could read

"What issues have you had with your car after you passed the 50k mile mark.

Did you have an extended warranty and were the failures covered?"
Old 06-11-2013, 08:15 PM
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Originally Posted by CEB
You're getting confusing with that word "additional" again.

All warranties (even aftermarket) are measured from the date that the car was first put into service. Will this warranty take you up to 7 years from date the car was put in service or 11 years from that original date? I think we've determined that the mileage will run out at 75k miles total.
You are wrong.

SOME aftermarket warranties, like this one , WILL start 7 years from SIGN date, until 2020, NOT the in service date.
Old 06-11-2013, 08:34 PM
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
Originally Posted by Kushp14
You are wrong.

SOME aftermarket warranties, like this one , WILL start 7 years from SIGN date, until 2020, NOT the in service date.
Please give us particulars of this wonderful warranty. Who issues it, what does it cover and what does it cost?

I think many here would be interested in that.
Old 06-11-2013, 08:44 PM
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Originally Posted by CEB
Please give us particulars of this wonderful warranty. Who issues it, what does it cover and what does it cost?

I think many here would be interested in that.

We are getting off topic again...sigh
Old 06-11-2013, 08:46 PM
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Originally Posted by CEB
Please give us particulars of this wonderful warranty. Who issues it, what does it cover and what does it cost?

I think many here would be interested in that.
Mercury warranty, Sold by http://extended-vehicle-warranty.com
Auto POM (Mercury's broker)
I was able to receive the 7 years because of my low miles (12k).
Mercury is one of the better known extended, along with route 66.


Back to the topic now.
Old 06-11-2013, 10:15 PM
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
Originally Posted by Kushp14
Mercury warranty, Sold by http://extended-vehicle-warranty.com
Auto POM (Mercury's broker)
I was able to receive the 7 years because of my low miles (12k).
Mercury is one of the better known extended, along with route 66.


Back to the topic now.
I'd advise you to read the contract carefully again. The years begin with the car in-service date. The sample contracts are carefully worded to disguise that fact by saying that coverage starts on the date the contract is signed and ends on the date specified in the contract. The end date will be xx number of months from the in-service date of the car.

Call them and ask them - I did. You'll be unpleasantly surprised.
Old 06-12-2013, 01:01 PM
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Originally Posted by CEB
I'd advise you to read the contract carefully again. The years begin with the car in-service date. The sample contracts are carefully worded to disguise that fact by saying that coverage starts on the date the contract is signed and ends on the date specified in the contract. The end date will be xx number of months from the in-service date of the car.

Call them and ask them - I did. You'll be unpleasantly surprised.
Called to confirm, and it is 7 years from when you buy the warranty.
Old 06-12-2013, 10:10 PM
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I know I'm really more of a lurker than a poster, but holy crap, if reading this thread isn't a quick way to burn through brain cells, I don't know what is.....

If the OP even bothered to do a proper search, they would have learned that the MB extended warranty for years and mileage is retroactive to the car's in-service date. If the car was purchased new or CPO at a MB dealer, they are eligible to purchase the warranty from any dealer at any time so long as the car is currently under the original warranty. If they had done a search, they would have learned that there's a woman named Erin (I think) at a MB dealer in California who's selling the extended warranty over the phone for $1,700.

Now, if one chooses to blow good money on an after-market warranty (whose cost is bound to be close to if not at the $1,700 price-point), then they're the one who's going to learn the hard way. Good luck getting a MB dealer to cooperate with an aftermarket warranty company the way you want them to. They'll be paying possibly thousands of dollars to the dealer, and then waiting for the warranty company to send them a check (all the while giving them time to determine if the repair is truly covered in the warranty agreement). And wait - here's the funny part.....just wait for the warranty to be half-way expired only to discover that they're going out of business, and it'll cost just as much in legal feels to recoup their remaining warranty coverage.

There's nothing wrong with spending good money on a product that will need costly TLC somewhere down the line. Are there after-market warranty shops that might provide what the OP is describing, possibly. But I just don't get people who want to play with the big boys on the ultimate cheap. If it's too good to be true - it probably is.......
Old 06-12-2013, 10:17 PM
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Originally Posted by lbgottlieb
I know I'm really more of a lurker than a poster, but holy crap, if reading this thread isn't a quick way to burn through brain cells, I don't know what is.....

If the OP even bothered to do a proper search, they would have learned that the MB extended warranty for years and mileage is retroactive to the car's in-service date. If the car was purchased new or CPO at a MB dealer, they are eligible to purchase the warranty from any dealer at any time so long as the car is currently under the original warranty. If they had done a search, they would have learned that there's a woman named Erin (I think) at a MB dealer in California who's selling the extended warranty over the phone for $1,700.

Now, if one chooses to blow good money on an after-market warranty (whose cost is bound to be close to if not at the $1,700 price-point), then they're the one who's going to learn the hard way. Good luck getting a MB dealer to cooperate with an aftermarket warranty company the way you want them to. They'll be paying possibly thousands of dollars to the dealer, and then waiting for the warranty company to send them a check (all the while giving them time to determine if the repair is truly covered in the warranty agreement). And wait - here's the funny part.....just wait for the warranty to be half-way expired only to discover that they're going out of business, and it'll cost just as much in legal feels to recoup their remaining warranty coverage.

There's nothing wrong with spending good money on a product that will need costly TLC somewhere down the line. Are there after-market warranty shops that might provide what the OP is describing, possibly. But I just don't get people who want to play with the big boys on the ultimate cheap. If it's too good to be true - it probably is.......
$1,700? What deal is this? I'd get one on my 2013 E350 if that's the price.
Old 06-12-2013, 10:27 PM
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To be honest if there was one or two Luxury Cars I'd feel confident in owning after warranty, it'd be the W212 E and/or W204 C Class. Especially the pre-2012 versions which are sans D/I and stuff like that (though the D/I engines can be perfectly reliable for all we know).

There's a sense of analog mechanicalness to the W212/204 which get some people to criticize via having a lack of "toys" or marketable items compared to some competitors, however I feel this was purposeful by M-B as they needed the 204/212's to be a re-launch of M-B's W124/W126 era in terms of staunch quality, solidity and general simplicity especially when considering how they initially carried over tried & true drivetrains, etc. I think the abrupt angularity of the W212 pre-facelift was also a very purposeful visual cue to further drive this point home.... the car simply looks like it can plow through anything.

Having a BMW now I can't say I feel the same way just yet at least, as it seems they do more to "ooh/ahh" impress but I worry may not put as much attention into longevity as Mercedes has. This comes from hearing some peoples' horror stories and of course lagging reliability ratings while M-B's increases back to the top of the list.

However, if you're buying Used, especially non-CPO, then bets might be off, as you never know what the car has been through before, i.e how the previous owner/s treated it.

Last edited by K-A; 06-12-2013 at 10:29 PM.
Old 06-12-2013, 10:28 PM
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Originally Posted by 2006_C350
$1,700? What deal is this? I'd get one on my 2013 E350 if that's the price.
Look here. I just skimmed it and can't find the $1,700 price, but I see that Erin is mentioned a couple times as well as some other dealerships. While I may have misinterpreted the actual cost, I'd even pay $2,000 for a truly legitimate MB extended warranty.


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