Best Discount for MB Extended Warranty
2)- Is this extended warranty an extension of your current OEM warranty ?
It was pricey, but considering costs to repair certain systems vs cost of the warranty. Weigh it out...
Last edited by softgenious; Mar 27, 2009 at 09:37 AM.
That's exactly where I purchased my MB ELW from! She saved me over $2,000+ on MB ELW! To help others purchase cheap MB ELW's, there are 2 ways to directly contact "Lisa":
1) DIRECT LINE: (530) 230-3154. The best times to reach "Lisa" are in the evenings, 5pm-8pm PST. She also has Tuesday's off (as well as one weekend each month), so if she's not there, then call back another day. If she's busy, then call back in a few minutes. DO NOT LEAVE HER VOICEMAILS!!! She receives too many voicemails, and cannot respond to all of them! The best thing to do is to be patient, and call back in a few minutes... or use Option #2 below....
2) E-MAIL: lisal@donotspam.chicocourtesy.com <== REMOVE "donotspam." FROM THE ADDRESS! If you cannot get a hold of her using the telephone, or don't have the time or patience to call, then you can also reach her using e-mail. If you are e-mailing her, please include the following information about your Mercedes-Benz vehicle:
MB ELW YOU'RE INTERESTED IN (ie: 7yr/75K, 7yr/100K, etc)
CAR YEAR
CAR MAKE/MODEL
VIN#
# OF MILES
YOUR FULL NAME
ADDRESS
TELEPHONE NUMBER (so she can call you back)
She will respond to her e-mails as soon as she can.
NOTES:
A) All genuine Mercedes-Benz ELW's have NO DEDUCTABLE! If you're being quoted a deductable, then it's NOT a genuine MB ELW!
B) All Mercedes-Benz vehicles are eligible to purchase genuine MB ELW's if they are still under Factory Warranty! (Many dealers will tell differently, but they are lying!)
C) If your Mercedes-Benz is still within 30-days of purchase, you can purchase/add-on a genuine MB ELW with no penalty. If your Mercedes-Benz is NOT within 30-days of purchase (but still under Factory Warranty), you still can purchase a genuine MB ELW for your vehicle, but there will be a surcharge (~15% I think, but I don't know how they calculate it... ask Lisa).
D) If your Mercedes-Benz is NOT under Factory Warranty anymore, but you would still like to purchase an Extended Warranty for your vehicle, then Lisa also offers multiple 3rd-Party Warranties (just like other MB dealers as well). She probably can give you a competitive rate on these as well (doesn't hurt to ask!).
E) You can purchase your Mercedes-Benz Extended Warranty from ANY MB Dealership in the country (NOT only the dealer where you purchased your vehicle from). Many dealers will tell differently, but they are lying!
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Yes, I agree that MB ELW's are pretty expensive. I remember when I purchased a 7yr/100K from MB in 2002 for around $2000+ as well, and I also thought that was expensive. Well now it's 7 years later, and I guess we just gotta get used to prices going up...
1) DIRECT LINE: (530) 230-3154. The best times to reach "Lisa" are in the evenings, 5pm-8pm PST. She also has Tuesday's off (as well as one weekend each month), so if she's not there, then call back another day. If she's busy, then call back in a few minutes. DO NOT LEAVE HER VOICEMAILS!!! She receives too many voicemails, and cannot respond to all of them! The best thing to do is to be patient, and call back in a few minutes... or use Option #2 below....
2) E-MAIL: lisal@donotspam.chicocourtesy.com <== REMOVE "donotspam." FROM THE ADDRESS! If you cannot get a hold of her using the telephone, or don't have the time or patience to call, then you can also reach her using e-mail. If you are e-mailing her, please include the following information about your Mercedes-Benz vehicle:
MB ELW YOU'RE INTERESTED IN (ie: 7yr/75K, 7yr/100K, etc)
CAR YEAR
CAR MAKE/MODEL
VIN#
# OF MILES
YOUR FULL NAME
ADDRESS
TELEPHONE NUMBER (so she can call you back)
She will respond to her e-mails as soon as she can.
NOTES:
A) All genuine Mercedes-Benz ELW's have NO DEDUCTABLE! If you're being quoted a deductable, then it's NOT a genuine MB ELW!
B) All Mercedes-Benz vehicles are eligible to purchase genuine MB ELW's if they are still under Factory Warranty! (Many dealers will tell differently, but they are lying!)
C) If your Mercedes-Benz is still within 30-days of purchase, you can purchase/add-on a genuine MB ELW with no penalty. If your Mercedes-Benz is NOT within 30-days of purchase (but still under Factory Warranty), you still can purchase a genuine MB ELW for your vehicle, but there will be a surcharge (~15% I think, but I don't know how they calculate it... ask Lisa).
D) If your Mercedes-Benz is NOT under Factory Warranty anymore, but you would still like to purchase an Extended Warranty for your vehicle, then Lisa also offers multiple 3rd-Party Warranties (just like other MB dealers as well). She probably can give you a competitive rate on these as well (doesn't hurt to ask!).
E) You can purchase your Mercedes-Benz Extended Warranty from ANY MB Dealership in the country (NOT only the dealer where you purchased your vehicle from). Many dealers will tell differently, but they are lying!
I am trying to see if her replacement offers the same good deals. She was at Chico,CA. not Modesto,CA
Last edited by NLRL; Jan 25, 2011 at 12:34 AM. Reason: typo
Rich Carlson
Business Manager
Mercedes-Benz of Georgetown (TX)
rcarlson@mbofgeorgetown.com
ph: (512) 930-6155
fax: (512) 930-6193
and
Tim Sorrick
Finance Manager
Modesto European
3900 McHenry Ave
Modesto, CA 95356
209-522-8100
209-550-8225 Direct Line
209-575-7551 Fax
www.modestoeuropean.com
tsorrick@modestoeuropean.com
They both were happy to answer my questions and quoted me a great rate on 7/75 warranty. I ended up going with Rich because I live in Austin (30 min from Georgetown) and prefer to support local folks when it's reasonable. Both of them said there were happy to handle the whole transaction over the phone for people that are not local.




Business Manager
Mercedes-Benz of Georgetown (TX)
rcarlson@mbofgeorgetown.com
ph: (512) 930-6155
fax: (512) 930-6193
I emailed Rich with all the data per your instructions, after buying a 2008 SLK 280 Edition yesterday with 3,740 miles. He quoted me a great price to extend the warranty to 2015.
Thanks for recommending him. He was very pleasant, informative, and sold me a factory warranty that was almost 25% off retail. I live in AZ and could not have come close to that price. My Scottsdale dealer actually said, "the factory sets the prices - not us
I bought the 7-yr, 75k mile.
Last edited by smowre; Apr 23, 2011 at 03:00 PM. Reason: additional info
Tim Sorrick
Finance Manager
Modesto European
3900 McHenry Ave
Modesto, CA 95356
209-522-8100
209-550-8225 Direct Line
209-575-7551 Fax
www.modestoeuropean.com
tsorrick@modestoeuropean.com
I am working with the site Administration to correct or delete that post.
I emailed Tim with all the data per your instructions, after buying a 2008 SLK 280 Edition yesterday with 3,740 miles. He quoted me a great price to extend the warranty to 2015.
Thanks for recommending him. He was very pleasant, informative, and sold me a factory warranty that was almost 25% off retail. I live in AZ and could not have come close to that price. My Scottsdale dealer actually said, "the factory sets the prices - not us
I bought the 7-yr, 75k mile.[/QUOTE]
Tim Sorrick
Finance Manager
Modesto European
3900 McHenry Ave
Modesto, CA 95356
209-522-8100
209-550-8225 Direct Line
209-575-7551 Fax
www.modestoeuropean.com
tsorrick@modestoeuropean.com
Tim Sorrick left Modesto last Friday, but he was nice enough to pass the torch of low hassle and low price MBZ ELW contracts to Erin Mahre the Finance & Lease Manager at Mercedes Benz of Santa Rosa (Smothers European)
She was very helpful and got me the new 7yr/125k warranty and saved me a couple of thousand dollars off my local dealer's quote.
She took all the info over the phone, faxed me a copy of the warranty agreement and then mailed me 2 "original" copies printed off NetStar.
She really did a great job.
Here is her contact info:
Erin Mahre
Finance & Lease Mgr
Mercedes Benz of Santa Rosa
Direct # (707)521-3996
2881 Corby Ave.
Santa Rosa, CA 95407
If anyone is still looking for Tim, he is going to be the new Manager of International Sales Planning at 5.11 Tactical. We wish him the best of luck!
Thanks for the lead to contact Erin at Smothers European in Santa Rosa.
I purchased a factory ELW for my 08 GL550 at a great price.
She is friendly, efficient, and explained everything clearly.
Contact her, get your MB coverage extended, and save some bucks.
Boost&Cubes
p.
I would 100% recommend her. The only thing is she is insanely busy because everyone who reads this forum from all over the country is calling her for an ELW. So be patient and keep trying to get her in person. Don't leave a voicemail - she may just not get around because she has so many calls!
She's been doing this for 30 years, so just a fantastic, easy and no-nonsense process.
I also want to give a heads up to Bruce, a forum sponsor. Bruce offers a very compelling ELW through Fidelity and the per year price is significantly less than MB, but in the end I went with Erin because I didn't want any potential claim hassles when going to a dealer.
Good luck folks!





