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Help With Audio 50

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Old Jul 19, 2013 | 01:50 PM
  #1  
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Help With Audio 50

Hi guys.

I just got myself a W212 2012 model.

It has the Audio 50 navigation unit and media interface with 3 cables that connects to the box under the armrest.

1 for apple product
1 for USB
1 for Aux

So when i connect my iphone 4 it says that device not available ( or something similar i can check the exact words). In short it does not connect.
While i tried my friends Iphone 4S and it works.

My questions are:

1. Can i get the 4 to work with this system and how?
2. Can i listen to music via bluetooth, as it has BT telephony which btw works great with my iphone 4.
3. Do i have to buy the BT media interace box thingy?
4. If the 4 does not work, how about 4th gen Ipod touch or even 2nd Gen?

Thing is i need it to work with spotify.

Help would be much appreciated, as i searched the forum already and most information is on the Command unit and not the Audio 50.
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Old Jul 20, 2013 | 12:17 PM
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Anyone?
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Old Jul 21, 2013 | 06:52 PM
  #3  
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Im really desperate here guys, if none of you know.
Can you instead point me in a direction where i can get some answers.

Much appreciated

Regards
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Old Jul 22, 2013 | 06:08 AM
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smal...I have the same setup in a 2010, I also have an iPhone 4. My interface cable is in the glove box. That being said, have you paired your phone with the Bluetooth in the car?
After pairing, I've had no problems at all. Connecting the interface cable not only charges the phone but, it will also bring up any music you may have on your phone.
I hope your problem is just pairing, beyond that, I am not sure.
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Old Jul 22, 2013 | 07:42 AM
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Originally Posted by Firestopper0383
smal...I have the same setup in a 2010, I also have an iPhone 4. My interface cable is in the glove box. That being said, have you paired your phone with the Bluetooth in the car?
After pairing, I've had no problems at all. Connecting the interface cable not only charges the phone but, it will also bring up any music you may have on your phone.
I hope your problem is just pairing, beyond that, I am not sure.
Well yes it is paired for the BT telephony and that works great.
But when i connect it to the cable from the glove-box, it says device not available.
But it charges at least.

With Iphone 4S of friends it works to connect via the cable but not my 4.

I would hate to upgrade my phone just so i can make it work, there surely must be some way to make it work?

Regards
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Old Jul 22, 2013 | 08:39 AM
  #6  
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
Originally Posted by smal
Well yes it is paired for the BT telephony and that works great.
But when i connect it to the cable from the glove-box, it says device not available.
But it charges at least.

With Iphone 4S of friends it works to connect via the cable but not my 4.

I would hate to upgrade my phone just so i can make it work, there surely must be some way to make it work?

Regards
Many phone problems can be fixed by un-pairing, rebooting the phone and re-pairing.

Delete the phone from the car (un-pair)
Delete any unused phones from the car
Delete the car from the phone
Delete any old cars from the phone
Reboot the phone
Pair the phone to the car again
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Old Jul 22, 2013 | 08:51 AM
  #7  
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I also only have the 4. What CEB is saying is absolutely correct. If that does not work, check the cable connection to be sure it is firmly plugged in. I have yet to read or hear about a cable being defective.
Good Luck
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Old Jul 22, 2013 | 09:06 AM
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
Originally Posted by Firestopper0383
I also only have the 4. What CEB is saying is absolutely correct. If that does not work, check the cable connection to be sure it is firmly plugged in. I have yet to read or hear about a cable being defective.
Good Luck
While you may want to say "what does BT have to do with the cable connection?" oftentime a glitch in one will lead to a failure in the other.

Since your friend's 4S works we can exclude a defective cable or car. Since Firestopper's 4 works, we know that the car works with both the 4 and the 4S.

If the steps listed in my post don't fix it, then you may want to ask Firestopper which soft and firmware revisions he has on both the car and the phone.
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Old Jul 23, 2013 | 09:13 PM
  #9  
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Ok so im back from the car.
I de authorized all phones from the car, made my iphone 4 forget both this and a volvo i had on and i rebooted the phone.

Still no luck, it says no device connected, and then goes on to say device unavailable.

I have some pictures for you to view of the messages, and i also went into the engineering mode and took pictures of the firmware version, maybe you can find out something from that.

Other than that i also went into the BT section of the engineering mode, and did a reset on the BT unit, and rebooted the phone several times with no luck.

My phone is on firmware 6.1.3 (10B329)
Which is up to date.

Below the pictures i took in the car:

PS
The last pic is one the info shown under BT devices, even though i deleted all of the phones, seems like there is something left there.
Attached Thumbnails Help With Audio 50-img_3432.jpg   Help With Audio 50-img_3433.jpg   Help With Audio 50-img_3434.jpg   Help With Audio 50-img_3435.jpg  
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Old Jul 23, 2013 | 09:26 PM
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1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
Perhaps Firestopper can help with his version numbers.

I do know that 6.1.3 has some issues
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Old Jul 24, 2013 | 03:36 PM
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What version is your 4 on firestopper?

I can't be bothered with jailbreaking and down grading.

So should i just wait for the next update from apple?
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Old Jul 29, 2013 | 07:20 PM
  #12  
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So i just realized that its my phone that is effed up..
I tried another 4 and it works.

Anyway, the issue with spotify remains.
I can control the ipod songs via the cars interface, while the Spotify songs come up with all the name and info of the song, but when i switch song via the car it says entry 1,2,3... and so on.. and it does not change song.

I have to do it manually on the phone.

Is there anyway around this ?'

PS
thank you for your tremendous help.
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