Problem with my MULTICONTOUR Seats?
Thread Starter
Senior Member
Joined: Jul 2013
Posts: 308
Likes: 76
2024 E350
Problem with my MULTICONTOUR Seats?
I have a 2012 with the multicontour seats. I have to push the button to adjust/inflate the lumbar and thigh support for my seat everyday. It seems the balloons in the seat deflate automatically by the next morning. Is this normal? Or do I have a problem with my seats?
MBWorld Fanatic!
Joined: Aug 2009
Posts: 2,133
Likes: 265
From: NM
2023 AMG EQS
I dont know if its normal but mine does the same too.
I dont use the either support so it has never bothered me enough to go get it checked out and I always forget to ask about it when I take the car in for service.
For now you can set and save the desired thigh and lumbar support, when you start the car you can just press that memory button.
If you get it fixed let me know.
I dont use the either support so it has never bothered me enough to go get it checked out and I always forget to ask about it when I take the car in for service.
For now you can set and save the desired thigh and lumbar support, when you start the car you can just press that memory button.
If you get it fixed let me know.
Super Member
Joined: Jan 2011
Posts: 597
Likes: 24
From: Nashville
2017 S550 Iridium / Black Nappa, 2015 GL 550 Paladium Silver
I use my lumbar and massage features daily...some days I have to inflate the lumbar support morning, noon and night for e drive to / from work and lunch and other times it will stay inflated for days. No rhyme or reason. I have my service manager check it out over and extended weekend and he couldn't replicate the issue...stayed fully inflated for him. I have just gotten into the habit of always hitting the buttons to inflate / turn on the massage feature.
Thread Starter
Senior Member
Joined: Jul 2013
Posts: 308
Likes: 76
2024 E350
I use my lumbar and massage features daily...some days I have to inflate the lumbar support morning, noon and night for e drive to / from work and lunch and other times it will stay inflated for days. No rhyme or reason. I have my service manager check it out over and extended weekend and he couldn't replicate the issue...stayed fully inflated for him. I have just gotten into the habit of always hitting the buttons to inflate / turn on the massage feature.
Senior Member
Joined: Jul 2006
Posts: 268
Likes: 1
2011 E550, 2008 SL55 AMG
I have a 2012 with the multicontour seats. I have to push the button to adjust/inflate the lumbar and thigh support for my seat everyday. It seems the balloons in the seat deflate automatically by the next morning. Is this normal? Or do I have a problem with my seats?
Both front seats multicontour?? IIRC, multicontour was only available for the driver's seat in 2011 - or was that drive dynamic?
Junior Member
Joined: Sep 2012
Posts: 22
Likes: 1
From: Miramar, FL
2012 E350 Sport, P1, AMG Wheels, Multi-contour seats
To the OP and others having the same problem, you might want to take it in to the dealer. I have multicontour seats also and they keep their setting - but I don't have the dynamic bolsters or massager running daily (got tired of those within 1 week of owning the vehicle), so I don't know if that is part of your problem.
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Member
Joined: Sep 2010
Posts: 95
Likes: 0
From: Canada
2011 Mercedes E550 4M, 2003 BMW X5 4.4i
I had to replace the pump in the seats TWICE. After replacing it for the 2nd time, I decided to turn it off and never use the feature again. When the pump is not working, you feel air being blown on your hands through the vents while taking a turn when the the seats are supposed to inflate. I suggest you go to your dealer and get that pump replaced. It's a horrible part that breaks constantly.
Super Member
Joined: Nov 2009
Posts: 576
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From: Earth (Mostly)
2023 XC60 PHEV, 2023 XC40 BEV
Never had an issue in my 2010 E350 and the 2014 E350 I drive now has had no issues.
In addition, all of the multi-contour settings are tied to each memorized driver positions. My settings #1 button keeps different settings than the #2 button.
In addition, all of the multi-contour settings are tied to each memorized driver positions. My settings #1 button keeps different settings than the #2 button.
Last edited by samkimg; Aug 8, 2013 at 07:29 PM.
Newbie
Joined: Jan 2014
Posts: 1
Likes: 0
E550 2013
I have hard time believing that you guys do not have problems with your contour seats.
My seat deflates lumbar support and side bolster in as little as 10 minutes or less, whatever takes me to get money from versa teller machine. In other words, each time I turn on my engine I have to adjust lumbar support and side bolsters. On a longer ride, continuous 2+ hours rides, I have to adjust lumbar again because it deflates. Side bolsters are even worse. They rapidly deflate a few degrees at a time during my half hour ride home.
I took my E550 to the dealer several times, complained at MB tech support and got case number. MB tech support worked with dealer to fix the problem several days, while I drove E350 2012 with multi contour seats and same symptoms. Final MB conclusion after they all confirmed that seat doesn’t hold position is: “Seat performs as designed”.
Those of you that don’t have multi contour seats, please do not post misleading information. If you do have multi contour seat and it doesn’t deflate, it is not working as designed.
My seat deflates lumbar support and side bolster in as little as 10 minutes or less, whatever takes me to get money from versa teller machine. In other words, each time I turn on my engine I have to adjust lumbar support and side bolsters. On a longer ride, continuous 2+ hours rides, I have to adjust lumbar again because it deflates. Side bolsters are even worse. They rapidly deflate a few degrees at a time during my half hour ride home.
I took my E550 to the dealer several times, complained at MB tech support and got case number. MB tech support worked with dealer to fix the problem several days, while I drove E350 2012 with multi contour seats and same symptoms. Final MB conclusion after they all confirmed that seat doesn’t hold position is: “Seat performs as designed”.
Those of you that don’t have multi contour seats, please do not post misleading information. If you do have multi contour seat and it doesn’t deflate, it is not working as designed.
Member
Joined: Jan 2015
Posts: 150
Likes: 22
From: Connecticut
2010 E550
While an old thread, I'm having the same issue as you cvi4u. The bladders pass the leak test. I notice they seem to leak more while using the 'drive dynamic' feature, so I wonder if more air is leaking out of a valve somewhere than should be. If I turn that feature off I think the seats hold the air, but I need to test that out and verify. I'm guessing no one had a solution to this.
