WHAT A JOKE!! DONE WITH THIS CAR!
#27
Your angry wife or drunk buddy however.... you're on your own on that one.
#28
MBWorld Fanatic!
That's
, I didn't expect that ![crazy](https://mbworld.org/forums/images/smilies/crazy.gif)
Actually,I find MB's gear selector is the best and I do use it effortlessly .Just push it up with my little finger sometimes using ring finger so that I can select thru gears
Whereas , in our Cadillac, it takes some quite force to get it moving out of gears lol![nix](https://mbworld.org/forums/images/smilies/nixweiss.gif)
BTW, ripping a stalk off is not an something like sailing in uncharted waters for me .Our Cadillac's stalk was broken off a few times and each time I had to push it down in it's place and it was right side stalk that functions wipers , cruise control .
I think you should be first among MB Owners to put a dent on MB's robust stalk, may be not as hard as I thought it would be .
![EEK!](https://mbworld.org/forums/images/smilies/eek.gif)
![crazy](https://mbworld.org/forums/images/smilies/crazy.gif)
Actually,I find MB's gear selector is the best and I do use it effortlessly .Just push it up with my little finger sometimes using ring finger so that I can select thru gears
Whereas , in our Cadillac, it takes some quite force to get it moving out of gears lol
![nix](https://mbworld.org/forums/images/smilies/nixweiss.gif)
BTW, ripping a stalk off is not an something like sailing in uncharted waters for me .Our Cadillac's stalk was broken off a few times and each time I had to push it down in it's place and it was right side stalk that functions wipers , cruise control .
I think you should be first among MB Owners to put a dent on MB's robust stalk, may be not as hard as I thought it would be .
#29
MBWorld Fanatic!
It took me a while to get used to the electronic shifter but now I prefer it. I use just the little finger to put it in gear and it's very similar to using the signal light arm. My wife's car has the console shifter on her E350 and given a choice, I would not go back.
The break down on the OP's car is an anomaly. This is the first time I have ever heard of this thing breaking off.
Obviously the OP has a very good dealer and from his comments, is on top of the situation. It's a long shot of this ever happening again and he can be assured, he is still driving one of the safest cars out there.
The break down on the OP's car is an anomaly. This is the first time I have ever heard of this thing breaking off.
Obviously the OP has a very good dealer and from his comments, is on top of the situation. It's a long shot of this ever happening again and he can be assured, he is still driving one of the safest cars out there.
Last edited by petee1997; 07-28-2013 at 09:48 AM.
#30
MBWorld Fanatic!
Join Date: Jun 2009
Posts: 1,800
Likes: 0
Received 12 Likes
on
10 Posts
1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
had the wonderful experience yesterday afternoon of having my transmission lever BREAKING OFF IN MY HAND. Happened in my local gym parking lot leaving the car completely disabled, no way to manually override tranny into neutral, no way to push. Completely blocked off access to the gym parking lot and trapped several people in their parking spots on a busy friday night for well over an hour! One of the most humiliating experiences of my life. This was the final straw for me, will be letting owner of dealership know that I do not intend to take the car back when it is fixed. Something like a broken cup holder is all fine and good, I understand, but when a major piece of equipment breaks from normal use at 7k miles, putting my safety at risk I have an issue.
Depending on any previous issues, it probably doesn't fall under the lemon laws so making a blatant statement like "I won't take the car back" because that may backfire on you.
You are under no obligation to take the car back after a repair but the dealer is under no obligation to take it back either. He can, however, start charging you storage costs if you don't pick it up.
Me? I would write a certified letter to MB explaining the problem. I would also contact a lemon lawyer but making idle threats to the dealer is useless.
#31
Member
Thread Starter
Join Date: Jan 2012
Location: Brooklyn, N.Y
Posts: 121
Likes: 0
Received 1 Like
on
1 Post
2014 E350 4matic Designo, 2014 ML350 4matic Sport, 2013 Cls550
You'll want to approach this very carefully.
Depending on any previous issues, it probably doesn't fall under the lemon laws so making a blatant statement like "I won't take the car back" because that may backfire on you.
You are under no obligation to take the car back after a repair but the dealer is under no obligation to take it back either. He can, however, start charging you storage costs if you don't pick it up.
Me? I would write a certified letter to MB explaining the problem. I would also contact a lemon lawyer but making idle threats to the dealer is useless.
Depending on any previous issues, it probably doesn't fall under the lemon laws so making a blatant statement like "I won't take the car back" because that may backfire on you.
You are under no obligation to take the car back after a repair but the dealer is under no obligation to take it back either. He can, however, start charging you storage costs if you don't pick it up.
Me? I would write a certified letter to MB explaining the problem. I would also contact a lemon lawyer but making idle threats to the dealer is useless.
#32
MBWorld Fanatic!
Hey dude, lay off if you aren't gonna add something productive. Steroid comments aren't ignorant or anything right? It obviously does not take a considerate about of force as mine broke off in my hand yesterday with a regular amount of force being applied. This is what my issue is. And there is NO WAY to manually push the car, they had to take a wheel off, install some sort of spacer and then tow with a chain.
That "spacer" probably was a bearing assembly that allows the hub turn backwards while the wheel goes forward. Tranny locked up will not allow pull the car unless one side can turn backwards.
Last edited by Arrie; 07-28-2013 at 10:39 AM.
#33
MBWorld Fanatic!
Join Date: Mar 2005
Location: Toronto
Posts: 2,034
Likes: 0
Received 18 Likes
on
15 Posts
MY17 E43 Matte Selenite/Macchiato Beige, MY16 GLE350d Tenorite/Crystal Grey, MY17 B250
Thank you for the advice, I plan on sitting down with the owner of the dealership Monday and just calmly explaining that given we have had 10+ cars from them and have never had a single issue along this lines of this, a major piece of equipment malfunctioning, I honestly no longer feel safe or comfortable driving this specific vehicle anymore. I have about 9 or 10 months left on this lease and on my end am wiling to upgrade to a CLS550, an 85k car vs. my current 63k car. I don't feel that it is an unreasonable request, and certainly worth it for them to keep our relationship, as we currently own 1 Mercedes and lease 3. I will see how it goes.
#34
Member
Thread Starter
Join Date: Jan 2012
Location: Brooklyn, N.Y
Posts: 121
Likes: 0
Received 1 Like
on
1 Post
2014 E350 4matic Designo, 2014 ML350 4matic Sport, 2013 Cls550
Thanks for the suggestion, sounds like an awesome idea but at 24 years old the insurance premiums for an AMG just wouldn't be justifiable. Im not too worried about getting another vehicle with this same direct select shifter, as I've had absolutely no problems with it in 6 of the past cars we've had. Contrary to popular belief I am not a hulk smashing shift lever breaker! This was an isolated incident reflective on an issue with this specific vehicle. I feel like if I there was an issue with the design of the lever or my operation of it a problem would have come up at some point between 2007 and now.
#36
MBWorld Fanatic!
So really what is your complaint? You acknowledge this is an isolated problem and you don't mind getting a "new" car with the same gear selector. Your present car will be repaired under warranty. What is your argument for special treatment.
At 24, you must be using the royal "we" since it would be difficult for you to personally have had six MB's with this shifter. In any event, MB has a program for early return of rentals without penalty. I don't lease so I am not sure how many months they will absorb but it is at least three months.
One thing for sure, you will get further negotiating with the dealer than playing hardball. Lemmon law certainly does not apply in this case.
At 24, you must be using the royal "we" since it would be difficult for you to personally have had six MB's with this shifter. In any event, MB has a program for early return of rentals without penalty. I don't lease so I am not sure how many months they will absorb but it is at least three months.
One thing for sure, you will get further negotiating with the dealer than playing hardball. Lemmon law certainly does not apply in this case.
#37
Member
Thread Starter
Join Date: Jan 2012
Location: Brooklyn, N.Y
Posts: 121
Likes: 0
Received 1 Like
on
1 Post
2014 E350 4matic Designo, 2014 ML350 4matic Sport, 2013 Cls550
So really what is your complaint? You acknowledge this is an isolated problem and you don't mind getting a "new" car with the same gear selector. Your present car will be repaired under warranty. What is your argument for special treatment.
At 24, you must be using the royal "we" since it would be difficult for you to personally have had six MB's with this shifter. In any event, MB has a program for early return of rentals without penalty. I don't lease so I am not sure how many months they will absorb but it is at least three months.
One thing for sure, you will get further negotiating with the dealer than playing hardball. Lemmon law certainly does not apply in this case.
At 24, you must be using the royal "we" since it would be difficult for you to personally have had six MB's with this shifter. In any event, MB has a program for early return of rentals without penalty. I don't lease so I am not sure how many months they will absorb but it is at least three months.
One thing for sure, you will get further negotiating with the dealer than playing hardball. Lemmon law certainly does not apply in this case.
And yes while I've technically only had 4 vehicles titled to myself with this specific shifter it is sort of you grab which ever car is at the foot of the drive in my family so I've driven each and every one of our vehicles a fairly even amount of time.
#39
Member
Thread Starter
Join Date: Jan 2012
Location: Brooklyn, N.Y
Posts: 121
Likes: 0
Received 1 Like
on
1 Post
2014 E350 4matic Designo, 2014 ML350 4matic Sport, 2013 Cls550
Is that a serious question? Thank god i happened to be in a parking lot at the time, but having your car suddenly become completely disabled on a public street, bringing traffic behind you to a stand still for almost an hour is most certainly a dangerous situation. Had this happened on a busy street or at night the situation would have been extremely dangerous.
#40
Is that a serious question? Thank god i happened to be in a parking lot at the time, but having your car suddenly become completely disabled on a public street, bringing traffic behind you to a stand still for almost an hour is most certainly a dangerous situation. Had this happened on a busy street or at night the situation would have been extremely dangerous.
Breaking down at night is NOT an excuse to say the car is not safe. The simple act of breaking down at night can happen to any car and from any particular reason.
#41
Not exactly looking for special treatment. This specific vehicle has not lived up to my expectations of reliability and quality from a Mercedes Benz vehicle. This was a dangerous and very disheartening malfunction of a very key piece of equipment. Given that the car is over a year old I never had suggested that it qualified under the lemon law. But I am not going to feel comfortable driving a car every day worrying about what is going to happen next. This is my 3rd w212 and the only one i've had a major issue with. I will calmly explain this to my dealer who I have a great relationship with, and hopefully we can come to an agreement where everyone is happy and I can leave with a vehicle I am fully confident in.
And yes while I've technically only had 4 vehicles titled to myself with this specific shifter it is sort of you grab which ever car is at the foot of the drive in my family so I've driven each and every one of our vehicles a fairly even amount of time.
And yes while I've technically only had 4 vehicles titled to myself with this specific shifter it is sort of you grab which ever car is at the foot of the drive in my family so I've driven each and every one of our vehicles a fairly even amount of time.
Hmm...
![Confused](https://mbworld.org/forums/images/smilies/confused.gif)
Sounds like you're either looking for any reason to get out or you're simply not thinking straight.
#42
Member
Thread Starter
Join Date: Jan 2012
Location: Brooklyn, N.Y
Posts: 121
Likes: 0
Received 1 Like
on
1 Post
2014 E350 4matic Designo, 2014 ML350 4matic Sport, 2013 Cls550
Again, issue is not with the gear lever design, which would be in cls550. Have had half a dozen other Mercedes Benz vehicles with this same exact lever, never a problem. Problem is with my SPECIFIC VEHICLE and the manufacturing defect that caused the shift lever to break off in my hand at 8,000 miles. Anybody who doesn't see the how this was in a possibly dangerous issue must not live in a major city like NYC and had never seen what happens when a car becomes completely disabled out of nowhere and shuts down an entire street.
#43
MBWorld Fanatic!
Join Date: Jun 2009
Posts: 1,800
Likes: 0
Received 12 Likes
on
10 Posts
1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
He's 24, 'nuff said.
Rich parents, entitled, take whatever car is in the driveway.
His family bought multiple cars at the dealership - he didn't. The outcome depends on his family's relationship with the dealer but he might just screw that up.
Rich parents, entitled, take whatever car is in the driveway.
His family bought multiple cars at the dealership - he didn't. The outcome depends on his family's relationship with the dealer but he might just screw that up.
#44
Again, issue is not with the gear lever design, which would be in cls550. Have had half a dozen other Mercedes Benz vehicles with this same exact lever, never a problem. Problem is with my SPECIFIC VEHICLE and the manufacturing defect that caused the shift lever to break off in my hand at 8,000 miles. Anybody who doesn't see the how this was in a possibly dangerous issue must not live in a major city like NYC and had never seen what happens when a car becomes completely disabled out of nowhere and shuts down an entire street.
It'll be fixed. Just because your lever broke doesn't mean your car is a piece of crap.
And for someone who poses with all that muscle, you're not the typical person who should be so worried about breaking down in the middle of the night. That's what MB Roadside is for. Stay in the car.
OMG man... act like a man.
#45
Member
Thread Starter
Join Date: Jan 2012
Location: Brooklyn, N.Y
Posts: 121
Likes: 0
Received 1 Like
on
1 Post
2014 E350 4matic Designo, 2014 ML350 4matic Sport, 2013 Cls550
Dude, totally uncalled for and inaccurate. I have paid for every single one of my cars myself since I was 18 years old, what my parents have is not mine, and i was raised to believe that. I am the one who goes through cars much faster than anyone in my family, so am primarily responsible for our relationship with our dealer. I have had 5 brand new Benz's myself and I paid every single cent, nothing handed to me. This kind of talk is not appreciated and not constructive in any way. Please keep the conversation related to the topic. Thanks!
#46
MBWorld Fanatic!
Join Date: Jun 2009
Posts: 1,800
Likes: 0
Received 12 Likes
on
10 Posts
1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
Dude, totally uncalled for and inaccurate. I have paid for every single one of my cars myself since I was 18 years old, what my parents have is not mine, and i was raised to believe that. I am the one who goes through cars much faster than anyone in my family, so am primarily responsible for our relationship with our dealer. I have had 5 brand new Benz's myself and I paid every single cent, nothing handed to me. This kind of talk is not appreciated and not constructive in any way. Please keep the conversation related to the topic. Thanks!
#47
Member
Thread Starter
Join Date: Jan 2012
Location: Brooklyn, N.Y
Posts: 121
Likes: 0
Received 1 Like
on
1 Post
2014 E350 4matic Designo, 2014 ML350 4matic Sport, 2013 Cls550
So explain to me how this is dangerous again? Any car can break down. THis was a fluke man.... have you seen anyone else with the same issue?
It'll be fixed. Just because your lever broke doesn't mean your car is a piece of crap.
And for someone who poses with all that muscle, you're not the typical person who should be so worried about breaking down in the middle of the night. That's what MB Roadside is for. Stay in the car.
OMG man... act like a man.
It'll be fixed. Just because your lever broke doesn't mean your car is a piece of crap.
And for someone who poses with all that muscle, you're not the typical person who should be so worried about breaking down in the middle of the night. That's what MB Roadside is for. Stay in the car.
OMG man... act like a man.
Vehicle, your's may differ. In my opinion a major material defect like this is enough of an issue that the car has not lived up to my expectations. If you don't agree that's great, but at the end of the day it's up to me to decide if I'm
happy with my purchase or not and to attempt to rectify the situation as I see fit. There have been other issues with the car that I over looked but this was the final straw for me.
#49
MBWorld God!
![](https://staticssl.ibsrv.net/autocomm/EvoM/fcotmicon.gif)
Join Date: Jul 2010
Location: on my way
Posts: 30,672
Received 3,405 Likes
on
2,848 Posts
2012 CLS63
that is a good point about the fluke aspect......does seem pretty bizarre and I can't recall anyone else having an issue with this......no disrespect of course as you're much more muscular than me LOL....
but as you said, I'm sure you have great standing with the dealership....I know I do![Smilie](https://mbworld.org/forums/images/smilies/smile.gif)
it'll all work out tomorrow
but as you said, I'm sure you have great standing with the dealership....I know I do
![Smilie](https://mbworld.org/forums/images/smilies/smile.gif)
it'll all work out tomorrow
![thumbs](https://mbworld.org/forums/images/smilies/thumbsup.gif)
#50
Member
Thread Starter
Join Date: Jan 2012
Location: Brooklyn, N.Y
Posts: 121
Likes: 0
Received 1 Like
on
1 Post
2014 E350 4matic Designo, 2014 ML350 4matic Sport, 2013 Cls550
that is a good point about the fluke aspect......does seem pretty bizarre and I can't recall anyone else having an issue with this......no disrespect of course as you're much more muscular than me LOL....
but as you said, I'm sure you have great standing with the dealership....I know I do![Smilie](https://mbworld.org/forums/images/smilies/smile.gif)
it'll all work out tomorrow![thumbs](https://mbworld.org/forums/images/smilies/thumbsup.gif)
but as you said, I'm sure you have great standing with the dealership....I know I do
![Smilie](https://mbworld.org/forums/images/smilies/smile.gif)
it'll all work out tomorrow
![thumbs](https://mbworld.org/forums/images/smilies/thumbsup.gif)
![thumbs](https://mbworld.org/forums/images/smilies/thumbsup.gif)
Yep I am the first to admit that this was a fluke, definitely never something I even imagined would ever happen. Thinking logically I'm sure it was something like one internal piece being off center that weakened the metal over a course of a year. Either way I have never had any complaints about Benz customer service before and I am sure I won't this time. Confident that we Wil be able to come up with a solution that works for everybody.