"Incompatible Device" iPhone 5 Mercedes OEM Cable
Thread Starter
Member
Joined: Oct 2009
Posts: 231
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2017 E300 • 2016 Tesla Model S 75D
"Incompatible Device" iPhone 5 Mercedes OEM Cable
Anyone else run into this problem? I bought this original Mercedes iPhone 5 Lighting Adapter Cable online, got it today and was all excited to see it work, only to be disappointed with the error "Incompatible Device". The phone does charge, but nothing else works.
I don't get it, do I need some sort of firmware upgrade? This is for a 2012 E350BT.
This is the cable in question...
I don't get it, do I need some sort of firmware upgrade? This is for a 2012 E350BT.
This is the cable in question...
Junior Member
Joined: Dec 2013
Posts: 31
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2011 E350 Sport 4Matic
What precisely is incompatible? Are you just trying to use an iPhone 5 with the cable, or are you trying to control a Drive Kit Plus (DKP is only for 2013+)? I've connected the iPhone 5 in a 2011 model by using the original iPhone 4 cable with an Apple 30-pin to lightning adapter. Worked fine.
Thread Starter
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Joined: Oct 2009
Posts: 231
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2017 E300 • 2016 Tesla Model S 75D
Yeah, I'm trying to connect an iPhone 5 with this new cable.
I tried it before with the old 30-pin cable and the Apple Lightning adapter and it worked fine, but I didn't like how it looked, wanted to get a cleaner look and use an actual Lighting cable without the adapter and it doesn't work. I don't get why it would work before but not now.
I tried it before with the old 30-pin cable and the Apple Lightning adapter and it worked fine, but I didn't like how it looked, wanted to get a cleaner look and use an actual Lighting cable without the adapter and it doesn't work. I don't get why it would work before but not now.
Member
Joined: Feb 2014
Posts: 126
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From: Las Vegas, NV
2011 E350 Sedan
Yeah, I'm trying to connect an iPhone 5 with this new cable.
I tried it before with the old 30-pin cable and the Apple Lightning adapter and it worked fine, but I didn't like how it looked, wanted to get a cleaner look and use an actual Lighting cable without the adapter and it doesn't work. I don't get why it would work before but not now.
I tried it before with the old 30-pin cable and the Apple Lightning adapter and it worked fine, but I didn't like how it looked, wanted to get a cleaner look and use an actual Lighting cable without the adapter and it doesn't work. I don't get why it would work before but not now.
Thread Starter
Member
Joined: Oct 2009
Posts: 231
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2017 E300 • 2016 Tesla Model S 75D
Blah! :p Guess I'll use that...I just figured since I have to buy an Apple adapter anyway (the one I tested I use in my other car), I figured I'd just buy the right cable instead.
So none of these Mercedes Lightning cables work? Why are they selling them and shouldn't there be a fix?
So none of these Mercedes Lightning cables work? Why are they selling them and shouldn't there be a fix?
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Member
Joined: Feb 2014
Posts: 126
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From: Las Vegas, NV
2011 E350 Sedan
Blah! :p Guess I'll use that...I just figured since I have to buy an Apple adapter anyway (the one I tested I use in my other car), I figured I'd just buy the right cable instead.
So none of these Mercedes Lightning cables work? Why are they selling them and shouldn't there be a fix?
So none of these Mercedes Lightning cables work? Why are they selling them and shouldn't there be a fix?
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MBWorld Fanatic!
Joined: Mar 2014
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From: West Central Florida
2011 E550 P2 4M Sedan
According to this MB compatibility site, Mike is spot on. You will need to use the original cable A0018278504 plus the pin adapter for the iphone 5. Incidentally, they don't list the cable A0038270904 you bought under the 2013 compatibility chart either. Perhaps this is because the iphone 5 adapter is rather new and the 30 pin with adapter still works.
I ran into this "Incompatible Device" error after purchasing the media interface cable off of Ebay (car didn't come with one). Seller said it was for my2011 which is what I needed, but the model number A0028272704 they sent me was for my2013. The aux input worked, but the ipod connector did not. Seller is sending correct model A0018278504 (works on 2010-2012).
I ran into this "Incompatible Device" error after purchasing the media interface cable off of Ebay (car didn't come with one). Seller said it was for my2011 which is what I needed, but the model number A0028272704 they sent me was for my2013. The aux input worked, but the ipod connector did not. Seller is sending correct model A0018278504 (works on 2010-2012).
Newbie
Joined: Jan 2010
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2012 C63 AMG
Just posted regarding this topic on the Audio & Electronics forum. I tried the new cable this morning and got the same "Device Incompatible" message. I have a 2012 C63 with the Multimedia Package (option 320).
On a side note, the new cable appears to charge the iPod/iPhone.
On a side note, the new cable appears to charge the iPod/iPhone.
Last edited by sparrow650; Apr 21, 2014 at 09:57 PM.
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Joined: Apr 2013
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From: Sidney, BC
2009 SLK55 AMG. & 2022 GLA250 4Matic
iPhone
What precisely is incompatible? Are you just trying to use an iPhone 5 with the cable, or are you trying to control a Drive Kit Plus (DKP is only for 2013+)? I've connected the iPhone 5 in a 2011 model by using the original iPhone 4 cable with an Apple 30-pin to lightning adapter. Worked fine.
It works fine on my 5.
My wife's 4s uses the 30 pin that came with the car.
Both have full functionality.
My adapter is not an Apple. It is a quality after market.
Last edited by Alex.currie44; Jan 5, 2015 at 09:31 PM.
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From: Sidney, BC
2009 SLK55 AMG. & 2022 GLA250 4Matic
Newbie
Joined: Jan 2018
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2012 s550 amg
2012 S550 AMG iPod touch issue
hi folks. I see that this issue has been discussed indepth. Before I make anymore purchases I want to make sure I know exactly what to buy. I have a 2012 S550. I am trying to use my iPod touch which has the lightening plug. My car didn't come with the original cable, so far I have purchased the media connector that has us on one end and the 30 pin female end to plug into my glove box. I too am getting device incompatible. What should i be using to resolve this? Also I have a portable 1tb hard drive available and I'm wondering if I format and partionit can I use it for music and video?
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Joined: Nov 2010
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Cars
I used the lightning plug end in the cable and it works fine
[QUOTE=Jrearlsmith;7369362]hi folks. I see that this issue has been discussed indepth. Before I make anymore purchases I want to make sure I know exactly what to buy. I have a 2012 S550. I am trying to use my iPod touch which has the lightening plug. My car didn't come with the original cable, so far I have purchased the media connector that has us on one end and the 30 pin female end to plug into my glove box. I too am getting device incompatible. What should i be using to resolve this? Also I have a portable 1tb hard drive available and I'm wondering if I format and partionit can I use it for music and video?[/QUOTE
juar download all your music to a flash drive or used a thumb drive. There are many ways you can get your music into your system. It can also be downloaded into the ibter hard drive.
juar download all your music to a flash drive or used a thumb drive. There are many ways you can get your music into your system. It can also be downloaded into the ibter hard drive.
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Joined: Apr 2013
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From: Sidney, BC
2009 SLK55 AMG. & 2022 GLA250 4Matic
hi folks. I see that this issue has been discussed indepth. Before I make anymore purchases I want to make sure I know exactly what to buy. I have a 2012 S550. I am trying to use my iPod touch which has the lightening plug. My car didn't come with the original cable, so far I have purchased the media connector that has us on one end and the 30 pin female end to plug into my glove box. I too am getting device incompatible. What should i be using to resolve this? Also I have a portable 1tb hard drive available and I'm wondering if I format and partionit can I use it for music and video?
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Joined: Feb 2013
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2011 mercedes e350
The WMA3000A is a plug-and-play wireless Bluetooth music adapter designed for original Audi/BMW/Mercedes/VW factory fitted iPod kits as well as aftermarket in-car iPod integration. Advanced wireless music technology powered by high quality WIRELESSTOOTH technology enables it to flawlessly communicate with Apple's iPhone, iPod and iPad. Instead of manually plugging the iPod into the connector every time you enter the car, you instead connect the device via the built in iPod integration cable to your cars media port. Once you are connected and paired with your iPhone/iPod, every time you re-enter the vehicle the Bluetooth connection will be established automatically, meaning that your full music library will be instantly accessible on your in-car iPod interface, without having to remove the phone from your bag/pocket and manually plugging into the cable. This allows for a much more enjoyable in-car music experience as you can simply get in and drive, without the risk of leaving the iPhone/iPod in the car after the journey. I have this on both my S550 and GL450
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Joined: Mar 2018
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2011 C300 and 2012 S550 AMG
The WMA3000A is a plug-and-play wireless Bluetooth music adapter designed for original Audi/BMW/Mercedes/VW factory fitted iPod kits as well as aftermarket in-car iPod integration. Advanced wireless music technology powered by high quality WIRELESSTOOTH technology enables it to flawlessly communicate with Apple's iPhone, iPod and iPad. Instead of manually plugging the iPod into the connector every time you enter the car, you instead connect the device via the built in iPod integration cable to your cars media port. Once you are connected and paired with your iPhone/iPod, every time you re-enter the vehicle the Bluetooth connection will be established automatically, meaning that your full music library will be instantly accessible on your in-car iPod interface, without having to remove the phone from your bag/pocket and manually plugging into the cable. This allows for a much more enjoyable in-car music experience as you can simply get in and drive, without the risk of leaving the iPhone/iPod in the car after the journey. I have this on both my S550 and GL450
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Joined: Nov 2022
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2015 Mercedes Benz GLS
I have a 2015 GL350 - it works beautifully
The best part is that I can operate my mobile phone from the steering wheel without taking my eyes off the road. Once my iPhone is connected it stays inside the center console, You'll have to do a better job in the reading department, most of the parts/accessories I've ordered have had a section which states if the part will be compatible. MBUSA won't likely sell you something that might work -
