dbldpr

When I called MBUSA they said I was the first one that complained about it. People do not want to take the time to complain . Eventually someone will come up with a fix.

ghstudio

That's such a standard "line" from so many companies.....it's a pretty much automatic response to any complaint. I can assure you that you are far from the first to complain about the feature and the inability turn it off.

thefisch

I've dealt with MBUSA CS a few times. It seems their job is to diffuse and redirect rather than deal with the problem. Someone else with this issue should call and see if the count is now up to two complaints.

If you want to get their attention you have to cost them some money. That would mean taking your car to the dealer under warranty and tell them that the eco stop is not working properly (i.e. it takes too long to restart, hesitates, doesn't work all the time, you've been scared of causing an accident, etc.). Then they waste time trying to fix something they can't fix. If they see many cars coming in with eco start/stop issues they will create a fix which could be disabling it or improving it so that your issues are alleviated.

That was their fix for battery drain issues with the evaporator drying cycle - they would disable it in cars so that they didn't have to pay for replacement batteries.

daviddallas

Done, I just sent in my complaint... Had to setup/log into my account and select contact icon at the bottom of screen..

FROM MERC - THEY DID RESPOND FAST

Dear Mr. Hill:

Thank you for your email to Mercedes Benz USA.

We regret to learn of your disappointment with the ECO feature and appreciate your feedback.

Please be assured that your comments have been shared with the appropriate individuals within our organization.

We appreciate the opportunity to respond.

Sincerely,
Marion L
Mercedes-Benz USA
(800) 367-6372

JohnAJohnson

Yea, I was looking at that one too. Here it is:

http://www.ebay.com/itm/MERCEDES-Video-in-Motion-TV-FREE-W212-C207-E350-E550-E63-E-Class-2012-2013-2014-/261300404921?pt=Car_Audio_Video&hash=item3cd6b7c2b9&vxp=mtr

daviddallas

I certainly don't trust myself on being about to install that myself.. Not comfortable about taking apart a new dash on my 2014... If I went that route for the module, would definitely have to hire to get it installed.

JohnAJohnson

Yep, me too. Even if I manage to do it right, if something else fails in the next 4 years, I wonder, will this void the warranty?

sigx5

Done, I sent my "opinion" to MBUSA also

xxGenericSNxx

It was so ridiculously easy for me to install on the GL and I have no mechanic background. If you had someone do it it would take less than an hour.

Really you guys should consider that cable if you don't like the Eco feature instead of writing messages to MBUSA which may or may not get you anywhere.

Vanbursta

SO care to give us some detailed information then?

EuroDriverSD

Best 2 options:
Belarus on ebay sells a software solution to reprogram function to remember your last setting

Mid City engineering sells a CANBUS module that includes a physical switch to turn Eco on and off manually

Personally, I think Belarus offers the better solution

juanmor40

Find someone with Xentry, and change the setting to "last used". That is, it will remember your last setting: ON, or OFF. No need to disable it though feel free to do it, it is your car.

Here is a forum's thread, by master @S-Prihadi , https://mbworld.org/forums/e-class-w...ml#post8394415

Aussie_E350_Wag

@BenzNinja is your man!!! He has disabled that POS PITA ECO crap, I turned it off once and now its never come back on again.

Reach out to him, he can really transform your car for you by recoding many areas in the cars computers, can't speak highly enough of his work!!

BenzNinja

iTrader: (4)

Belarus you said ? like the country we see in the news every day ?
the best solution ?

JohnAJohnson

I bought from Vladimir (Belarus) in 2014 when I first bought my E250. Followed up for an additional feature in 2016. We communicated through email and phone and he was knowledgeable, friendly, didn't bash his competition, didn't require a subscription, and used proper syntax when writing. My car hasn't been in ECO mode (unless I wanted it to be) since. Highly recommended. And by the way, to the rest of the world, the United States is probably seen as the country in the "new" every day.

BenzNinja

iTrader: (4)

Eco mode (start&stop) can be set to Remember Last Mode or OFF
There is no competition, just Official Sponsors and people not allowed to advertise

I don't require a subsrciption, there is rental also
Free diagnostics + eventual fix and documentation included
and
the opportunity to get many other things coded and changed in the same time
and all this for much cheaper


https://mbworld.org/forums/s-class-w...lights-us.html

https://mbworld.org/forums/e-class-w...benzninja.html

Aussie_E350_Wag

You spent money 1,2,3,4,5,6,7,8 years ago and only managed to change a single solitary feature on your car LOL!!

BenzNinja can completely reprogram any feature or function on your car 7 days a week 12hrs a day... Explain to me how you think this is a bad choice again????

Being a tight **** isn't always the best option champ!!

JohnAJohnson

I ordered my 2014 E250 from the factory and spent $210 for the VIM, and got the following features:

ACC (Automatic remote open and close)
VIM (Video in motion, which provides all features normally prohibited if vehicle isn't stationary
ECO mode default
Sport/Economy mode default

It wasn't a single solitary feature; it was EXACTLY what I wanted at a price I was willing to pay, and It has worked perfectly for the last 8 years and 70,000 miles. I haven't given it a second thought till now, but when I see someone bashing a competitor using inuendo and inaccuracies, I figure others on this knowledge sharing forum might want to hear a contrarian POV.

Your product may be outstanding and at a great price, but your immature marketing and communications techniques are keeping at least one potential customer away. Being a paying sponsor doesn't give you carte blanche to show your ****, champ, and if the forum sponsors disagree, I'll happily go away.

Aussie_E350_Wag

Wow ..maybe learn to read champ, I'm a willing and happy client of BenzNinja and you're still a tight **** clown who'd never add yourself to his growing list of global customers, enjoy your K-Mart software unlocks buddy LOL!!!

JohnAJohnson

K-Mart? Sure, I'd shop there if they offered the best value. I suspect you wouldn't because you have an image to protect, one that you desperately hope will grant you access to Elitistville. Anyway, been fun, I cede the field. Have a great day!

Aussie_E350_Wag

Can you do the decent thing and post a pic of your car along with VIN so people know to avoid buying it?

The cheap undersized Chinese made tyres, no name brake pads, different coloured doors and Sears home brand engine oil lube sticker would also be a dead give away too!

midcityeng

We got you all covered here!
https://www.midcityengineering.com/device/eco-off/

Vanbursta

You will forgive me for expressing my opinion but £150 to turn off stop / start on a 10 year old car is hardly a bargain. I might of considered at a third of that price, but no way at the full price - just way too expensive.

Aussie_E350_Wag

Aaand another tight **** that buys a Benz to look rich but they're living on coupons LOL!!!!

Vanbursta

Hmmm I bought a Benz because I like the way it drives and the features it has. I know what the obd interface costs to make and it aint no where near the money being charged for it, that is just opportunism and exploitation, furthered by those who think as you do, A Merc is not (and should not) be expensive to maintain and run, those of us who buy older models may well have a reason for doing so, perhaps you feel snob value in owning a Benz, I and many others do not, we simply like the cars. You are incorrect in your assumption I am just another "tight ****" that buys a Benz. I have my reasons for running an older car, it does not mean I couldn't buy a new one, it just means that I choose not to, and for all you know this could be my second or third car. Perhaps I should make my own assumption about you and your ignorant and arrogant attitude to myself and others.