40K mile service changed by MBUSA (tranny fluid change no longer required)
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From: So Cal
2010 C300 & 2014 E350
40K mile service changed by MBUSA (tranny fluid change no longer required)
On my 2010 C300 at 30K miles last year I prepaid for 2 service maintenances for $1,100. The service advisor repeatedly told me it was a GREAT deal because my next service at 40K miles would be covered and it included service B, brake fluid, and tranny fluid.
I'm now at 40K miles and the service advisor told me that MBUSA made a change to the service requirements and didn't require the tranny service until 70K miles.
I called MBUSA to confirm and they told me tranny service is no longer required EVER.
I basically paid $1,100 for service A and service B. What a rip-off because I just did pre-paid maintenance on my 2014 E350 for service A and service B for $729.
What is the consensus? Is MBUSA helping the dealers cheat their customers?
Also, no tranny service on 40K miles service B for 2014 E350 either.
Any and all advice is appreciated whether in this forum or private messages.
I'm now at 40K miles and the service advisor told me that MBUSA made a change to the service requirements and didn't require the tranny service until 70K miles.
I called MBUSA to confirm and they told me tranny service is no longer required EVER.
I basically paid $1,100 for service A and service B. What a rip-off because I just did pre-paid maintenance on my 2014 E350 for service A and service B for $729.
What is the consensus? Is MBUSA helping the dealers cheat their customers?
Also, no tranny service on 40K miles service B for 2014 E350 either.
Any and all advice is appreciated whether in this forum or private messages.
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From: Central Coast, CA
2020 X7 xDrive40i, 2016 X3 sDrive28i
if you have a 7g transmission, you require service at 4 year or 40k. if you have a 7g plus transmission than its 7 year or 70k.
My dealer tried to sell me the pre-paid at my first A service two weeks ago. Said how much it would save me because of the expensive transmission service at 40k. I asked him to make sure it is required at 40k, he printed out the service requirement sheet for my VIN and it showed 40k service not necessary, first service at 70k.
We looked up a few more vehicles and discovered that the 40k is 7g only and 70k for all 7g+.
ran several quotes and all pre-paid service scenarios come out to same cost as pay per service after 15% costco discount (local dealer gives all costco members 15% off parts and labor) so decided against pre-paid maintenance.
My dealer tried to sell me the pre-paid at my first A service two weeks ago. Said how much it would save me because of the expensive transmission service at 40k. I asked him to make sure it is required at 40k, he printed out the service requirement sheet for my VIN and it showed 40k service not necessary, first service at 70k.
We looked up a few more vehicles and discovered that the 40k is 7g only and 70k for all 7g+.
ran several quotes and all pre-paid service scenarios come out to same cost as pay per service after 15% costco discount (local dealer gives all costco members 15% off parts and labor) so decided against pre-paid maintenance.
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From: West Central Florida
2011 E550 P2 4M Sedan
I looked up the 2010 MB maintenance manual it is does say the tranny service is required for the 40k (page 25). It does not differentiate based on engine number. If MB updated this, maybe you can ask konigstiger if there is an updated maintenance sheet on the car. I would prefer to see it in writing.
In 2011, all intervals for tranny were still 4/40k except for engine 278 (ttv8 for S, CLS and CL) which was 7/70k. In 2012, the manual states engines 152, 271, 276, 278 are due at 7/70k and engines 156, 157, 272, 273, 275, 642 are due at 4/40k. So it appears the change in intervals began in 2012 for some engines.
In 2011, all intervals for tranny were still 4/40k except for engine 278 (ttv8 for S, CLS and CL) which was 7/70k. In 2012, the manual states engines 152, 271, 276, 278 are due at 7/70k and engines 156, 157, 272, 273, 275, 642 are due at 4/40k. So it appears the change in intervals began in 2012 for some engines.
Last edited by thefisch; May 23, 2014 at 06:25 PM.
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From: Central Coast, CA
2020 X7 xDrive40i, 2016 X3 sDrive28i
Make sure you check the correct engine code. for 2013 there are some engines that show 40k and others that show 70k. mile transmission fluid change interval.
Last edited by thenew3; May 20, 2014 at 09:03 PM.
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From: West Central Florida
2011 E550 P2 4M Sedan
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From: Central Coast, CA
2020 X7 xDrive40i, 2016 X3 sDrive28i
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Can someone explain why a 7G and a 7G+ have such dramatic differences in the fluid change? It's the same basic transmission, but did they finally fix the problem of the integrated speed sensors in the valve body that kept failing? What else changed that suddenly made 70K miles the magic number?
I would be suspicious of Mercedes' motives here and continue to change my fluid every 40K miles. Remember, this is the same company that sold the 5-speed with a "lifetime fill, never change" transmission that would fail like clockwork at 100K if you didn't change the fluid like a normal transmission anyways.
I would be suspicious of Mercedes' motives here and continue to change my fluid every 40K miles. Remember, this is the same company that sold the 5-speed with a "lifetime fill, never change" transmission that would fail like clockwork at 100K if you didn't change the fluid like a normal transmission anyways.
MBWorld Fanatic!
Joined: Dec 2003
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From: Central Coast, CA
2020 X7 xDrive40i, 2016 X3 sDrive28i
Can someone explain why a 7G and a 7G+ have such dramatic differences in the fluid change? It's the same basic transmission, but did they finally fix the problem of the integrated speed sensors in the valve body that kept failing? What else changed that suddenly made 70K miles the magic number?
I would be suspicious of Mercedes' motives here and continue to change my fluid every 40K miles. Remember, this is the same company that sold the 5-speed with a "lifetime fill, never change" transmission that would fail like clockwork at 100K if you didn't change the fluid like a normal transmission anyways.
I would be suspicious of Mercedes' motives here and continue to change my fluid every 40K miles. Remember, this is the same company that sold the 5-speed with a "lifetime fill, never change" transmission that would fail like clockwork at 100K if you didn't change the fluid like a normal transmission anyways.
MBWorld Fanatic!
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From: Central Coast, CA
2020 X7 xDrive40i, 2016 X3 sDrive28i
I was quoted $359, but its a small town dealer with no competition around. So I'm expecting it to be lower at larger dealers with competition near by.
My reasoning is this, my dealer charges $235 for an A service, The dealer near my parents charges $169 for the same A service. They live within 30 to 40 minutes of 5 other MB dealers so there are more competition. Closest dealer to me (other than the local one 3 miles away) is more than 1 hour away.
My reasoning is this, my dealer charges $235 for an A service, The dealer near my parents charges $169 for the same A service. They live within 30 to 40 minutes of 5 other MB dealers so there are more competition. Closest dealer to me (other than the local one 3 miles away) is more than 1 hour away.
Out Of Control!!
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From: North Scottsdale, AZ
'71 Pinto
Correct, 276 & 278 70000 see service sheet attachment here https://mbworld.org/forums/5144313-post15.html
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From: Shoreline Connecticut
2014 G-550
Just reached my 40k service on my 2010 and received 2 quotes so far for the whole thing with tranny flush...$1050 from MB Indy shop and $1200 from dealer. Anyone care to tell how much they paid and if better, where?
Senior Member
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From: Vienna, VA
You should get the 2 pk prepaid maintenance plan. It's $699 and will cover the 40 and 50k.
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From: West Central Florida
2011 E550 P2 4M Sedan
I stopped by my local dealer and talked to a service advisor. They have not heard anything about pushing out the intervals on the 2010 or 2011 models. My 2011 E550 still needs tranny service every 4/40k according to them.
BTW, they quote me $1,295 plus tax for a 3 pack of services for the 60/70/80 services. Need to look for a better price on those.
BTW, they quote me $1,295 plus tax for a 3 pack of services for the 60/70/80 services. Need to look for a better price on those.
Junior Member
Joined: Oct 2013
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From: Shoreline Connecticut
2014 G-550
That's a great price. Is there a special coupon or do I just ask the dealer for the 2 pack prepaid maintenance for 40k and 50k? Is that price set for all dealers or does it vary? Thanks!
Senior Member
Joined: Mar 2005
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From: Vienna, VA
It should be fixed but you know dealers can try to mark it up. If you call Erin in mb Santa Rosa she can do it over phone. Or call a few dealers in your area. Should be no tax either from Erin.
MBWorld Fanatic!
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From: West Central Florida
2011 E550 P2 4M Sedan
How do these 3 packs work? Do you have to use them in order (20, 30, 40k) because they expire in 3 years whether you use them or not, or can you take the car to an Indy at 30 and 50 for the cheaper A services and then use the 3 pack on the more expensive services at 20, 40, and 60? Do you have to keep paper vouchers or is it electronic voucher in the system good at any dealer?
Senior Member
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From: Vienna, VA
No they have to be used in sequence. And they save you money only if they include the 40 or 80k major service with tranny service.
Best to buy a 2 pk for 40 and 50 then again for 80 and 90k.
It is all electronic and valid nationwide.
Best to buy a 2 pk for 40 and 50 then again for 80 and 90k.
It is all electronic and valid nationwide.
MBWorld Fanatic!
Joined: Mar 2014
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From: West Central Florida
2011 E550 P2 4M Sedan
They told me I could not purchase for services past 80k. It seems they allowed you to do that. The 120k service (if I have it that long - drive less than 10k a year) really scares me. Service B, brake fluid, tranny, and plugs at the same time.
Senior Member
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From: Vienna, VA
You can buy at 79k mi for the 80/90/100 but not after 80k mi for the 90/100
so you could get a 2 pk for 60/70 and then a 3 pk when your miles are say 75k for 80/90/100
The V8 may be more than the price i shared for the V6. Diesel is a little more too.
so you could get a 2 pk for 60/70 and then a 3 pk when your miles are say 75k for 80/90/100
The V8 may be more than the price i shared for the V6. Diesel is a little more too.
