Steering Wheel "Clunk"
Thread Starter
Newbie
Joined: Dec 2013
Posts: 13
Likes: 0
2014 - E350
Steering Wheel "Clunk"
2014, E350, 10,000 mi.. At times, when the steering wheel moves from its' retracted position (after car shut down) to its' memory position (when starting the car) there is a "clunk" sound emanating from the column base at the dash area. Happens about 50% of the time and only from a rested start.
Dealer has lubed, but sound continues.
Any thoughts on problem/solution would be appreciated.
thanks,
a2sail
Dealer has lubed, but sound continues.
Any thoughts on problem/solution would be appreciated.
thanks,
a2sail
Out Of Control!!
Joined: Jun 2004
Posts: 13,799
Likes: 3,228
2014 E63S; AMS 100 octane ECU dyno tune; EDOK TCU tune; BB intakes; sprintbooster
2014, E350, 10,000 mi.. At times, when the steering wheel moves from its' retracted position (after car shut down) to its' memory position (when starting the car) there is a "clunk" sound emanating from the column base at the dash area. Happens about 50% of the time and only from a rested start.
Dealer has lubed, but sound continues.
Any thoughts on problem/solution would be appreciated.
thanks,
a2sail
Dealer has lubed, but sound continues.
Any thoughts on problem/solution would be appreciated.
thanks,
a2sail
MBWorld Fanatic!
Joined: Aug 2005
Posts: 3,085
Likes: 59
From: Los Angeles
2009 SL550 Roadster Diamond White, 2008 CLK550 Coupe Obsidian Black
Old thread, but wondering if they resolved this. Have the same issue on our 14 E350. I can't find a consistent way to replicate the noise to show the dealer, very temperamental.
Super Member
Joined: Sep 2015
Posts: 725
Likes: 189
From: Chicago area
2015 E400 and 2015 GLK350
I have the same noise in a 2015 E400. I'm waiting for it to become constant, because the dealer is resisting any repair so far. Sooner or later I expect it to become constant, and then I will make some noise myself to get it addressed.
MBWorld Fanatic!
Joined: Aug 2005
Posts: 3,085
Likes: 59
From: Los Angeles
2009 SL550 Roadster Diamond White, 2008 CLK550 Coupe Obsidian Black
The only way I've been able to reproduce it is when I turned the car on while the drivers door is open. When I close the drivers door, the steering wheel clunks then starts to lower. I'm going to try to show the dealer this next time I'm in and see if they find anything.
MBWorld Fanatic!
Joined: Aug 2005
Posts: 3,085
Likes: 59
From: Los Angeles
2009 SL550 Roadster Diamond White, 2008 CLK550 Coupe Obsidian Black
I've spoken with my service advisor out here. He states that MBUSA is looking for a solution and that seems to be an occurring issue on some vehicles. They first tried a lubrication method of some sort, but that did not have any improvements so they are looking for another solution currently.
Super Member
Joined: Mar 2011
Posts: 998
Likes: 136
From: VA
W212 E-class, W211 E-class, F10 5-Series
2014, E350, 10,000 mi.. At times, when the steering wheel moves from its' retracted position (after car shut down) to its' memory position (when starting the car) there is a "clunk" sound emanating from the column base at the dash area. Happens about 50% of the time and only from a rested start.
Dealer has lubed, but sound continues.
Any thoughts on problem/solution would be appreciated.
thanks,
a2sail
Dealer has lubed, but sound continues.
Any thoughts on problem/solution would be appreciated.
thanks,
a2sail
The only way I've been able to reproduce it is when I turned the car on while the drivers door is open. When I close the drivers door, the steering wheel clunks then starts to lower. I'm going to try to show the dealer this next time I'm in and see if they find anything.
Anyone find a solution?
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Senior Member
Joined: Jun 2002
Posts: 257
Likes: 14
2023 E450 ALL-TERRAIN WAGON
I am having this issue now. It started about a month ago and I dropped my car off Saturday. First they said it may have bene due to the cold weather but once it started it happened every time I got into the car and started it and steering wheel moved into position. Yesterday my SA aid they were still working on it. My car goes out of extended warranty in February due to years not mileage (only has about 35k) but I don't want to get stuck with a problem later. What was everyone's final resolutions oaths issue and any suggestions on what to tell the SA while they have my car and I have a loaner. Thanks.
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Super Member
Joined: Sep 2015
Posts: 725
Likes: 189
From: Chicago area
2015 E400 and 2015 GLK350
Well - Last summer I changed my "preferred" dealer for service work. Had the new one look at the "clunk." They "re-indexed" the power steering column, and it was quiet. . . for about 6 months. Now noise is back.
I will re-address it with them as soon as it gets consistently cold enough to make my left front suspension "creak" happen all the time. That noise was why the car was in the shop for 5 weeks last spring. They heard the noise but couldn't isolate a cause. Then while they had it, the weather got warmer, and the noise stopped. Now that it is getting cold again, the noise is back. I'll take it to "dealer #2" later in the month.
I will re-address it with them as soon as it gets consistently cold enough to make my left front suspension "creak" happen all the time. That noise was why the car was in the shop for 5 weeks last spring. They heard the noise but couldn't isolate a cause. Then while they had it, the weather got warmer, and the noise stopped. Now that it is getting cold again, the noise is back. I'll take it to "dealer #2" later in the month.
Senior Member
Joined: Jun 2002
Posts: 257
Likes: 14
2023 E450 ALL-TERRAIN WAGON
Well they had the car since Saturday for this issue plus a rattling in the seat belt housing and I was told today both were fixed. Regarding the steering wheel clunk I was told the "steering wheel linkage was lubed and adjusted and that appeared tp have fixed it". Time will tell. Thanks.
