2011 E550 and MB extended warranty
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2011 E550
2011 E550 and MB extended warranty
Hello everyone,
Was looking to buy a '13 S class but have never bought a used car before and decided to take baby steps- found a 2011 E550 with 27k miles with P2 and sport package for $31K. Buying from a non MB dealer and warranty runs out in 9/2015 and was calling around for an extended warranty, One of the MB dealer said it qualifies for MB extended warranty which apparently offers the same coverage as their CPO warranty-3 more yrs/ 100k miles total for $3000 but need to take it to a MB dealer, the nearest one being 75 miles away or a 3rd party warranty- local Indie garage recommended Easy care or First guard.
Any thoughts, opinions or experience with any of these warranty companies?
Thanks in advance.
Was looking to buy a '13 S class but have never bought a used car before and decided to take baby steps- found a 2011 E550 with 27k miles with P2 and sport package for $31K. Buying from a non MB dealer and warranty runs out in 9/2015 and was calling around for an extended warranty, One of the MB dealer said it qualifies for MB extended warranty which apparently offers the same coverage as their CPO warranty-3 more yrs/ 100k miles total for $3000 but need to take it to a MB dealer, the nearest one being 75 miles away or a 3rd party warranty- local Indie garage recommended Easy care or First guard.
Any thoughts, opinions or experience with any of these warranty companies?
Thanks in advance.
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Joined: Oct 2010
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From: Southern US
2010 E550, 273 Engine: 2012 S550, 278 Engine
Hello everyone,
Was looking to buy a '13 S class but have never bought a used car before and decided to take baby steps- found a 2011 E550 with 27k miles with P2 and sport package for $31K. Buying from a non MB dealer and warranty runs out in 9/2015 and was calling around for an extended warranty, One of the MB dealer said it qualifies for MB extended warranty which apparently offers the same coverage as their CPO warranty-3 more yrs/ 100k miles total for $3000 but need to take it to a MB dealer, the nearest one being 75 miles away or a 3rd party warranty- local Indie garage recommended Easy care or First guard.
Any thoughts, opinions or experience with any of these warranty companies?
Thanks in advance.
Was looking to buy a '13 S class but have never bought a used car before and decided to take baby steps- found a 2011 E550 with 27k miles with P2 and sport package for $31K. Buying from a non MB dealer and warranty runs out in 9/2015 and was calling around for an extended warranty, One of the MB dealer said it qualifies for MB extended warranty which apparently offers the same coverage as their CPO warranty-3 more yrs/ 100k miles total for $3000 but need to take it to a MB dealer, the nearest one being 75 miles away or a 3rd party warranty- local Indie garage recommended Easy care or First guard.
Any thoughts, opinions or experience with any of these warranty companies?
Thanks in advance.
I don't understand your comment about needing to take it to the dealer. Of course you would need to take it to the dealer for warranty repairs but you can service it anywhere you want. Just make sure all required services are done for the warranty and document it.
For your info, I take my car to a dealer 83 miles away. The closest dealer is 17 miles away but I prefer one 1.5 hours drive away. They always give me a loaner or shuttle me locally or I stay and wait doing office work at their location.
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Joined: Jan 2006
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From: Space Coast, FL
'14 E350, '03 H-D FXDL
MB extended warranties, purchased by the car owner, go no higher than 100K miles on the odometer. The latest version of the CPO warranty, on a used MB from an MB dealer, features unlimited mileage after the original 4-yr/50K warranty ends.
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2011 E550
Thank you Arrie and Sgooter for the info. Arrie, you clarified my question about dealer vs indie garage, now I understand that I can take the car anywhere for regular maintenance as long as the shop is ACE certified but make sure to keep proper records in case I need any warranty work, then take it to MB.
Sgooter, from what I gather so far, the MB extended warranty and CPO extended warranty are the same, the unlimited miles coverage comes only with a CPO vehicle and it extends the new car warranty from 4 yr/ 50k miles to 5 yr/ unlimited miles. You can then extend the warranty for a CPO vehicle if you want to 6,7 or 8 yrs but the mileage will be limited to total of 100k.
Since I am buying the vehicle used, if I am unable to get the service records done so far, will the extended warranty use that as an excuse to deny warranty work if and when it is needed?
Sgooter, from what I gather so far, the MB extended warranty and CPO extended warranty are the same, the unlimited miles coverage comes only with a CPO vehicle and it extends the new car warranty from 4 yr/ 50k miles to 5 yr/ unlimited miles. You can then extend the warranty for a CPO vehicle if you want to 6,7 or 8 yrs but the mileage will be limited to total of 100k.
Since I am buying the vehicle used, if I am unable to get the service records done so far, will the extended warranty use that as an excuse to deny warranty work if and when it is needed?
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From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
This forum is very helpful, but you really need to talk to someone at a dealership re: coverage if you are not purchasing the car from an MB dealership.
As for getting it serviced, you can DIY or take it to an independent. But when you roll into the dealership you have never been to and say the _________ is defective and I want it repaired under warranty, you could have problems. Not saying you will, but both dealership AND MBUSA have to agree that the problem is covered by the warranty AND that the vehicle has been maintained to extended warranty standards.
Also, since this car is four years old, has ALL the MB required maintenance been performed? Is the transmission due for service? What about brakes?
An indy might tell you to skip a service, but then if something happens, he's not going to fix it.
I use the dealer and the SA and I discuss what can be delayed and still be covered under warranty. Also, all the extended warranty and services performed are in the dealer's and MBUSA's computer systems.
My rule of thumb is always use dealerships while a vehicle is under warranty. Actually do not use indies anyway since have had bad experiences with the most highly rated ones.
As for getting it serviced, you can DIY or take it to an independent. But when you roll into the dealership you have never been to and say the _________ is defective and I want it repaired under warranty, you could have problems. Not saying you will, but both dealership AND MBUSA have to agree that the problem is covered by the warranty AND that the vehicle has been maintained to extended warranty standards.
Also, since this car is four years old, has ALL the MB required maintenance been performed? Is the transmission due for service? What about brakes?
An indy might tell you to skip a service, but then if something happens, he's not going to fix it.
I use the dealer and the SA and I discuss what can be delayed and still be covered under warranty. Also, all the extended warranty and services performed are in the dealer's and MBUSA's computer systems.
My rule of thumb is always use dealerships while a vehicle is under warranty. Actually do not use indies anyway since have had bad experiences with the most highly rated ones.
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2006 E320 CDI 2014 C63 507 Coupe 2012 E550 4M 2016 E63s Wagon
If your purchasing from a non-dealer you can have the dealer Pre-purchase inspect it for you. If you get an MB extended warranty they will inspect your car, and you may be required to bring it up to current maintenance if it hasn't been maintained (chances are you're fine since it's under factory warranty). After that there would be no reason to deny claims. It's a really good idea to take your car to a dealer for maintenance at least the first time to create a relationship.
Even though maintenance is usually nothing more than an expensive oil change, they check the function of lots of systems. A guy recently had a drain in his sunroof plug and leak water into his car. Since he hadn't had it dealer serviced he had no record of checking the sunroof (which on a service checklist) and the dealer told him he would be responsible for damage (thankfully no electrical damage occurred and de-humidification was all that was necessary).
Even though maintenance is usually nothing more than an expensive oil change, they check the function of lots of systems. A guy recently had a drain in his sunroof plug and leak water into his car. Since he hadn't had it dealer serviced he had no record of checking the sunroof (which on a service checklist) and the dealer told him he would be responsible for damage (thankfully no electrical damage occurred and de-humidification was all that was necessary).
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Joined: Jan 2006
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From: Space Coast, FL
'14 E350, '03 H-D FXDL
...Sgooter, from what I gather so far, the MB extended warranty and CPO extended warranty are the same, the unlimited miles coverage comes only with a CPO vehicle and it extends the new car warranty from 4 yr/ 50k miles to 5 yr/ unlimited miles. You can then extend the warranty for a CPO vehicle if you want to 6,7 or 8 yrs but the mileage will be limited to total of 100k.
I typically have my MB cars serviced by an MB master tech indie (saving 50% or more), and I take them to the dealer when warranty repairs are needed. I've never had a problem/dispute and the MB dealer even gives me a free loaner when needed. I always buy either a new end-of-year car or a recent low mileage CPO car; the savings can be significant vs new current model year prices. As an example, I once bought a new SL for $16,000 below sticker. I sell the cars when the warranty has about 6 months remaining. I simply put a for sale sign in the window and park/display the car on a nearby open lot on a popular road - the cars always sell within a week at or above kbb retail. Good hunting!
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From: Wisconsin
2015 E400 Coupe, and 2011 E350 Sedan
I bought my 2011 E350 and it came with MB UNLIMITED MILEAGE warranty for an additional two years ON top of the remaining factory warranty. So I bought a 3 year old car with another 3 years unlimited mileage warranty!
That was a special MB was running this summer.
That was a special MB was running this summer.
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MBWorld Fanatic!
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From: Southern US
2010 E550, 273 Engine: 2012 S550, 278 Engine
Thank you Arrie and Sgooter for the info. Arrie, you clarified my question about dealer vs indie garage, now I understand that I can take the car anywhere for regular maintenance as long as the shop is ACE certified but make sure to keep proper records in case I need any warranty work, then take it to MB.
Sgooter, from what I gather so far, the MB extended warranty and CPO extended warranty are the same, the unlimited miles coverage comes only with a CPO vehicle and it extends the new car warranty from 4 yr/ 50k miles to 5 yr/ unlimited miles. You can then extend the warranty for a CPO vehicle if you want to 6,7 or 8 yrs but the mileage will be limited to total of 100k.
Since I am buying the vehicle used, if I am unable to get the service records done so far, will the extended warranty use that as an excuse to deny warranty work if and when it is needed?
Sgooter, from what I gather so far, the MB extended warranty and CPO extended warranty are the same, the unlimited miles coverage comes only with a CPO vehicle and it extends the new car warranty from 4 yr/ 50k miles to 5 yr/ unlimited miles. You can then extend the warranty for a CPO vehicle if you want to 6,7 or 8 yrs but the mileage will be limited to total of 100k.
Since I am buying the vehicle used, if I am unable to get the service records done so far, will the extended warranty use that as an excuse to deny warranty work if and when it is needed?
If you buy a car New and decide to get the Extended Limited Warranty it has mileage limits based on the length of the warranty. 1 year up to 75000 miles, 2 years up to 100000 miles and 3 years up to 125000 miles.
I have mileage limit of 135000 miles as my car was a CPO car when I bought it and at that time the max mileage was 135000 instead of the current unlimited. MB did not really change the terms as I bet 99% of the warranties time out before the car reaches 135000 miles. Mine for sure will.
You are not buying a CPO car so your max warranty would be 3 years up to 125000 miles on top of the 4 year 50000 miles factory warranty.
You can buy the MB ELW while your car is still under the factory warranty.
But, if the car was not serviced by MB in the past I would ask a MB dealer some questions of how do they handle it as if something breaks. Does it mean that if they qualify the car and sell the warranty for it they will honour it. Also, a MB dealers should see the service records for the car if you give them the VIN. This car most likely was serviced by MB somewhere.
Last edited by Arrie; Jan 9, 2015 at 07:15 PM.
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From: West Central Florida
2011 E550 P2 4M Sedan
The MB ELW and CPO offer different coverages. Granted they both cover pretty much what you will need. But the CPO is an inclusionary warranty meaning that only the listed items are covered. The MB ELW is exclusionary and covers everything except glass, trim, paint and batteries IIRC. There are other threads on this subject where folks share their experience and pricing that you might want to check out.
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2011 E550
Thank you all for the responses.
This vehicle was leased for 3 yrs and carfax shows dealer visit at 19000 miles and indie visit at 27000 miles and states that recommended maintenance was performed. I will check with MB finance person and see if they can pull up any details on the service history. This car was first sold in sept 2011 and the current dealer bought it from MB financial in oct 2014.
Thanks for the clarification on the mileage limits between ELW and CPO.
Good idea on taking the car to the MB dealer and have them check the car as well as to establish a relationship. The local indie guy has a well earned reputation for being a very good mechanic on German vehicles and like Sgooter's way of taking care of the vehicle.
Going to look at the car next Friday and will keep you all updated.
Thanks again.
This vehicle was leased for 3 yrs and carfax shows dealer visit at 19000 miles and indie visit at 27000 miles and states that recommended maintenance was performed. I will check with MB finance person and see if they can pull up any details on the service history. This car was first sold in sept 2011 and the current dealer bought it from MB financial in oct 2014.
Thanks for the clarification on the mileage limits between ELW and CPO.
Good idea on taking the car to the MB dealer and have them check the car as well as to establish a relationship. The local indie guy has a well earned reputation for being a very good mechanic on German vehicles and like Sgooter's way of taking care of the vehicle.
Going to look at the car next Friday and will keep you all updated.
Thanks again.
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From: Space Coast, FL
'14 E350, '03 H-D FXDL
By MBUSA pages...
If you buy a car New and decide to get the Extended Limited Warranty it has mileage limits based on the length of the warranty. 1 year up to 75000 miles, 2 years up to 100000 miles and 3 years up to 125000 miles.
I have mileage limit of 135000 miles as my car was a CPO car when I bought it and at that time the max mileage was 135000 instead of the current unlimited. MB did not really change the terms as I bet 99% of the warranties time out before the car reaches 135000 miles. Mine for sure will.
You are not buying a CPO car so your max warranty would be 3 years up to 125000 miles on top of the 4 year 50000 miles factory warranty...
If you buy a car New and decide to get the Extended Limited Warranty it has mileage limits based on the length of the warranty. 1 year up to 75000 miles, 2 years up to 100000 miles and 3 years up to 125000 miles.
I have mileage limit of 135000 miles as my car was a CPO car when I bought it and at that time the max mileage was 135000 instead of the current unlimited. MB did not really change the terms as I bet 99% of the warranties time out before the car reaches 135000 miles. Mine for sure will.
You are not buying a CPO car so your max warranty would be 3 years up to 125000 miles on top of the 4 year 50000 miles factory warranty...
Also, by my reading on the MBUSA site, the ELW limit is 100,000 miles on the odometer, not 125,000.
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From: Southern US
2010 E550, 273 Engine: 2012 S550, 278 Engine
I'm not 100% certain, but after buying a used MB car, I think you can buy an ELW warranty for it, as long as the car is still under the original factory 4-yr/50K warranty.
Also, by my reading on the MBUSA site, the ELW limit is 100,000 miles on the odometer, not 125,000.
Also, by my reading on the MBUSA site, the ELW limit is 100,000 miles on the odometer, not 125,000.
It just is that almost all of the cars under original warranty are CPO as almost all of them are sold by the MB dealers.
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2011 E550
Update on the car and ELW- was able to pull the VMI on the vehicle and it is uptodate with the 10K and 20K service. At 27K, COMAND module was replaced under warranty, service done and oil changed. Spoke with MB finance and they stated that the vehicle qualifies for ELW, max of 7yrs/ 100K like others have said and once the warranty is attached to the vehicle, no need to worry about rejection of warranty due to inadequate maintenance- Obviously, I will still need to do all the recommended maintenance from now on.
She did state that not all vehicles with remaining original warranty will qualify for ELW, the interesting thing she said was vehicles sold at auction coming off a lease, by MB USA finance will qualify if there is original warranty remaining but the same vehicle if taken by the MB dealer but then not certified as a CPO and sold as is will not! Not sure how accurate this is but thought I will pass it on.
If I buy this car, will be doing paint protection as well as window tint, anybody with recommendation in the Dallas area- Invisibra.net and Forcefield seem to have good reviews, I am looking at Tintworld as well, they do Suntek film and tint.
She did state that not all vehicles with remaining original warranty will qualify for ELW, the interesting thing she said was vehicles sold at auction coming off a lease, by MB USA finance will qualify if there is original warranty remaining but the same vehicle if taken by the MB dealer but then not certified as a CPO and sold as is will not! Not sure how accurate this is but thought I will pass it on.
If I buy this car, will be doing paint protection as well as window tint, anybody with recommendation in the Dallas area- Invisibra.net and Forcefield seem to have good reviews, I am looking at Tintworld as well, they do Suntek film and tint.
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From: Space Coast, FL
'14 E350, '03 H-D FXDL
Update on the car and ELW- was able to pull the VMI on the vehicle and it is uptodate with the 10K and 20K service. At 27K, COMAND module was replaced under warranty, service done and oil changed. Spoke with MB finance and they stated that the vehicle qualifies for ELW, max of 7yrs/ 100K like others have said and once the warranty is attached to the vehicle, no need to worry about rejection of warranty due to inadequate maintenance- Obviously, I will still need to do all the recommended maintenance from now on...
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2011 E550
Thanks Sgooter, I indeed was informed that the warranty starts from the first in service date, so I have about 3 yrs, 8 months and 72k left on the combined original and ELW which works perfect for me as I drive about 20k miles a yr. Hopefully it will all work out and this baby will be in my hands soon
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Question on the CPO warranty. I have a 12 CPO car, still under factory warranty, 48k miles. The 5/unlimited would warranty the car until Feb/17, but since I am about to hit 50k, would the CPO warranty be only one year after my OEM warranty is expired, or until the 2/2017 like my CPO documentation stated?
Basically once I hit 50k miles, would I still be on CPO until 02/17 or I will only have 12 month from that date?
Basically once I hit 50k miles, would I still be on CPO until 02/17 or I will only have 12 month from that date?
Thread Starter
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2011 E550
Question on the CPO warranty. I have a 12 CPO car, still under factory warranty, 48k miles. The 5/unlimited would warranty the car until Feb/17, but since I am about to hit 50k, would the CPO warranty be only one year after my OEM warranty is expired, or until the 2/2017 like my CPO documentation stated?
Basically once I hit 50k miles, would I still be on CPO until 02/17 or I will only have 12 month from that date?
Basically once I hit 50k miles, would I still be on CPO until 02/17 or I will only have 12 month from that date?
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Well, the problem is I am at 48k now and A service will need to be done soon. I could do the oil change myself, but would that effect the warranty? My concern is I show up there for oil change, then note my mileage and basically advice that CPO kicked in now, when in theory I have 2 more years under warranty.
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From: West Central Florida
2011 E550 P2 4M Sedan
I think they go off the date on the CPO certificate from when you purchase the car and the remaining time from the in service date. If you are concerned, doing the oil change yourself will not void any warranty. Just keep records of what you did including receipts for oil, filter, etc.
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2011 E-350 4Matic Sport
My 2011 came from a non-MB dealer, I have had no problems at all with MB warranty service (still in original factory warranty) at the MB dealer. They have been great. I've also been advised that should I choose to buy an extended warranty from MB, there is no issue. I do my own maintenance (oil changes, brakes, etc) where feasible and I keep my records. Dealer has been fine with it, no impact to warranty. I think that in many cases we take much better care of our cars ourselves than waiting on dealer visits.
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I need an A service, basically oil change. Is there a DIY on how to reset the service indicator when it pops up? I would rather change the oil myself than waste hours in the service lobby.
When I purchased the CPO, the dealer showed me bunch of paper work where it was stated that CPO would cover 5 years/unlimited.
When I purchased the CPO, the dealer showed me bunch of paper work where it was stated that CPO would cover 5 years/unlimited.
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From: West Central Florida
2011 E550 P2 4M Sedan
reset instructions in the sticky - https://mbworld.org/forums/e-class-w...212-sedan.html
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2011 E550
Update!!
Picked up the 2011 E550 with 27K miles and bought a MB ELW from Jeff Santos of MB Elmbrook- great price and super service. Coverage for 7yr/100K.
Will post pictures in a new thread.
Thanks to everyone for their invaluable advice.
Picked up the 2011 E550 with 27K miles and bought a MB ELW from Jeff Santos of MB Elmbrook- great price and super service. Coverage for 7yr/100K.
Will post pictures in a new thread.
Thanks to everyone for their invaluable advice.
