Mercedes Extended Warranty
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Member
Joined: Nov 2015
Posts: 104
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From: Massachusetts
2014 E350 4matic Sport
Mercedes Extended Warranty
I was doing some digging and decided to reach out to my local Mercedes dealer as well as Jeff Santos, who's highly recommended by a few people here, on MB extended warranty options. Jeff was quick and courteous, and he was about 30% lower than my local dealer. If you are thinking about a genuine MB extended warranty, I'd highly recommend Jeff.
Jeffrey M Santos
Finance Manager
Mercedes-Benz/Sprinter of Elmbrook
International Porsche/Maserati
262-821-5000 ext. 349
Fax: (262) 785-4167
jsantos@mbofelmbrook.com
Jeffrey M Santos
Finance Manager
Mercedes-Benz/Sprinter of Elmbrook
International Porsche/Maserati
262-821-5000 ext. 349
Fax: (262) 785-4167
jsantos@mbofelmbrook.com
Thread Starter
Member
Joined: Nov 2015
Posts: 104
Likes: 8
From: Massachusetts
2014 E350 4matic Sport
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2019 E300
Thread Starter
Member
Joined: Nov 2015
Posts: 104
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From: Massachusetts
2014 E350 4matic Sport
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From: Zion
W212 E550 4M P2
https://mbworld.org/forums/extended-...rranty-10.html
Here's a good place to post your ext warranty deals.
Here's a good place to post your ext warranty deals.
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Thread Starter
Member
Joined: Nov 2015
Posts: 104
Likes: 8
From: Massachusetts
2014 E350 4matic Sport
Thanks!
https://mbworld.org/forums/extended-...rranty-10.html
Here's a good place to post your ext warranty deals.
Here's a good place to post your ext warranty deals.
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Junior Member
Joined: Jul 2015
Posts: 34
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2012 E350 4Matic Sedan
I am also in the market for a MB extended warranty and have reached out to several folks. My local dealer came back to me with a CNA National Z series warranty, not a MB warranty. They said I am not eligible for a MB warranty. My car is still under the original factory warranty but I am the second owner. Am I not eligible for a MB extended warranty?
Thread Starter
Member
Joined: Nov 2015
Posts: 104
Likes: 8
From: Massachusetts
2014 E350 4matic Sport
Give Jeff a call and ask him why:
Jeffrey M Santos
Finance Manager
Mercedes-Benz/Sprinter of Elmbrook
International Porsche/Maserati
262-821-5000 ext. 349
Fax: (262) 785-4167
jsantos@mbofelmbrook.com
Jeffrey M Santos
Finance Manager
Mercedes-Benz/Sprinter of Elmbrook
International Porsche/Maserati
262-821-5000 ext. 349
Fax: (262) 785-4167
jsantos@mbofelmbrook.com
I am also in the market for a MB extended warranty and have reached out to several folks. My local dealer came back to me with a CNA National Z series warranty, not a MB warranty. They said I am not eligible for a MB warranty. My car is still under the original factory warranty but I am the second owner. Am I not eligible for a MB extended warranty?
Junior Member
Joined: Jul 2015
Posts: 34
Likes: 1
2012 E350 4Matic Sedan
Give Jeff a call and ask him why:
Jeffrey M Santos
Finance Manager
Mercedes-Benz/Sprinter of Elmbrook
International Porsche/Maserati
262-821-5000 ext. 349
Fax: (262) 785-4167
jsantos@mbofelmbrook.com
Jeffrey M Santos
Finance Manager
Mercedes-Benz/Sprinter of Elmbrook
International Porsche/Maserati
262-821-5000 ext. 349
Fax: (262) 785-4167
jsantos@mbofelmbrook.com
Junior Member
Joined: Jul 2015
Posts: 34
Likes: 1
2012 E350 4Matic Sedan
turns out my car is not eligible for a MB warranty because I did not buy it from a MB dealer and/or it wasn't MB certified. I have 33k miles on my 2012 E350, it has been serviced since I have owned it by the local MB dealer, and I cannot get a MB warranty extension. Seems wrong.
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E 350
turns out my car is not eligible for a MB warranty because I did not buy it from a MB dealer and/or it wasn't MB certified. I have 33k miles on my 2012 E350, it has been serviced since I have owned it by the local MB dealer, and I cannot get a MB warranty extension. Seems wrong.
Thread Starter
Member
Joined: Nov 2015
Posts: 104
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From: Massachusetts
2014 E350 4matic Sport
That can't be correct. I just bought an MB warranty and I did not buy my 14 E350 from a MB dealer, nor was it a CPO. I did hear from somewhere that in order to qualify for an MB extended warranty your vehicle needs to be within the original warranty period. Perhaps your car is out of warranty?
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2021 Mojave Silver E450, 2024 Black on Black Jaguar F-pace P400, 2011 335d (RIP), 2010 E350 (sold)
turns out my car is not eligible for a MB warranty because I did not buy it from a MB dealer and/or it wasn't MB certified. I have 33k miles on my 2012 E350, it has been serviced since I have owned it by the local MB dealer, and I cannot get a MB warranty extension. Seems wrong.
Did you hear back from Jeff Santos? He or one of the others mentioned in the extended warranty thread are the ones you should be listening to. They do this all the time and I have heard of several others with similar experiences as "thephantom"
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2011 E-350 4Matic Sport
That can't be correct. I just bought an MB warranty and I did not buy my 14 E350 from a MB dealer, nor was it a CPO. I did hear from somewhere that in order to qualify for an MB extended warranty your vehicle needs to be within the original warranty period. Perhaps your car is out of warranty?
Same here, no issues at all with buying the car from a "non-MB" dealer. I checked this out before buying the car. It's a non-CPO as well. I bought the extended MB warranty before the original factory expired. Never any problems or even questions when taken in for work. The overall vehicle cost was less even with extended warranty than if I had gone the CPO route.
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E 350
That sucks because if you had bought the car privately from an owner who had purchased ELW, it could have been easily transferred to you. May not apply to dealer transactions.
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From: West Central Florida
2011 E550 P2 4M Sedan
Granted this was almost two years ago so things could have changed or you could just be dealing with dealer specific policies. But I would try others like Erin in Santa Rosa or Dan in Austin.
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2012 E350 4Matic Sedan
I would keep trying other dealers. Some have reported being told this before but had success with other dealers. I was offered the official MB ELW even though I bought from Carmax and my car had 50,400 miles on it. Finance guy wanted to sell it and call MBUSA to confirm he could.
Granted this was almost two years ago so things could have changed or you could just be dealing with dealer specific policies. But I would try others like Erin in Santa Rosa or Dan in Austin.
Granted this was almost two years ago so things could have changed or you could just be dealing with dealer specific policies. But I would try others like Erin in Santa Rosa or Dan in Austin.
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From: West Central Florida
2011 E550 P2 4M Sedan
Given how much better and cheaper the MB ELW is than other 3rd party warranty options, I would continue to pursue until you run out of time.
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From: MA
2008 E350 4Matic, 2011 E350 4matic
If you're not eligible, can you have them explain why? Is it new policy or does your car not qualify for some other reason? It sounds like you should qualify if you didn't buy it from an MB dealer, it's under 4/50k and there was no previous extended warranty.
