E-Class (W212) 2010 - 2016: E 350, E 550
Sponsored by:
Sponsored by: CARiD

Maintenance Question

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Mar 3, 2016 | 05:41 PM
  #1  
langjaykevin's Avatar
Thread Starter
Newbie
 
Joined: Jun 2010
Posts: 2
Likes: 0
c 300
Maintenance Question

Hey All,

I have a 2014 E350 thats pretty much a garage queen,
it has about 7k miles ODO,
I did service A last year, but looking at Service B, I'm not sure if I need everything, such as air filter changes. I plan on doing an oil change, but not sure how I feel about brake fluid?

What do you guys thing?

Also, I'm about to bring my car in to the dealership for them to check out a CD scratching sound from the CD player area. Every 2 minutes or so, itll sound like a CD is getting scratched for a quick second. But there's no CD in the player, so that seems odd.

Reply
Old Mar 3, 2016 | 07:34 PM
  #2  
mleskovar's Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2001
Posts: 5,851
Likes: 196
From: Huntington Beach, Ca.
'17 Jaguar XF
Unless you need to maintain your warranty status I think you would be wasting your money on a service B. I'm in the camp of mileage and environment, not time, determines service needs.
Reply
Old Mar 3, 2016 | 08:43 PM
  #3  
CEB's Avatar
CEB
MBWorld Fanatic!
 
Joined: Jun 2009
Posts: 1,800
Likes: 14
1953 300 Adenauer, 1971 300 SEL 6.3, 1975 600, 1978 450 6.9
Originally Posted by mleskovar
Unless you need to maintain your warranty status I think you would be wasting your money on a service B. I'm in the camp of mileage and environment, not time, determines service needs.
A 2014 with 7k miles would still be under warranty, so the required maintenance should be done.
Reply
Old Mar 3, 2016 | 10:26 PM
  #4  
mleskovar's Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2001
Posts: 5,851
Likes: 196
From: Huntington Beach, Ca.
'17 Jaguar XF
Originally Posted by CEB
A 2014 with 7k miles would still be under warranty....
Depends on where you are located.
Reply
Old Mar 4, 2016 | 04:16 AM
  #5  
Diablo4x4's Avatar
Newbie
 
Joined: Mar 2016
Posts: 12
Likes: 1
2016 E-Class E300
Originally Posted by mleskovar
Depends on where you are located.
Hey,, I believe that low mileage still require maintenance as high mileage. MBs, if not driven, they start to have issues, mine has 450K km on it and still runs like a queen, once I go on a 2 weeks vacation I come back to problems.

Use your MB, she like it lol,,

Like the guys said, it's under warranty.

What you can do, and if you trust your dealer, take it for a report and ask them to take your permission before they do the maintenance.

Cheers ✌🏼️
Reply
Old Mar 4, 2016 | 10:12 AM
  #6  
El Cid's Avatar
MBWorld Fanatic!
Veteran: Army
15 Year Member
Liked
Loved
 
Joined: Nov 2009
Posts: 2,616
Likes: 160
From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
Fluids deteriorate over time so they need to be replaced regardless of mileage. They also absorb moisture from the air causing more potential problems.
The warranty is the big issue - do what MB says needs to be done.
You can discuss air filter, cabin filter, etc. with Service Advisor. I have and he recommended waiting a while longer since I have very low mileage.
Reply
Old Mar 4, 2016 | 10:54 AM
  #7  
dbldpr's Avatar
MBWorld Fanatic!
Veteran: Navy
MBWorld Ambassador

10 Year Member
Liked
 
Joined: Mar 2014
Posts: 6,397
Likes: 695
From: Northwest Illinois
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Originally Posted by langjaykevin
Hey All,

I have a 2014 E350 thats pretty much a garage queen,
it has about 7k miles ODO,
I did service A last year, but looking at Service B, I'm not sure if I need everything, such as air filter changes. I plan on doing an oil change, but not sure how I feel about brake fluid?

What do you guys thing?

Also, I'm about to bring my car in to the dealership for them to check out a CD scratching sound from the CD player area. Every 2 minutes or so, itll sound like a CD is getting scratched for a quick second. But there's no CD in the player, so that seems odd.

Have same problem with less mileage than you. Had B service done Oil change . brake fluid change and tire rotation Cost $429. Have 6 year o deductible warranty had to maintain warranty. Dealer said the other stuff on B service did not need to be done because of low milage
Reply
Old Mar 4, 2016 | 02:51 PM
  #8  
maxshop's Avatar
Newbie
 
Joined: Dec 2015
Posts: 11
Likes: 1
From: USA
2014 E350 Sport
So do we have to get these services (ex: Service B) done from the dealer while the vehicle is under factory warranty OR can we get it done at a local indy/euro shop?

I am asking if the warranty status gets voided if we don't get these services done at a dealer.

Thanks
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-1

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-2

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-3

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-4

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-5

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-6

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
story-7

Mercedes Teases Updated EQS With Steer-By-Wire and a Yoke

 Verdad Gallardo
story-8

8 Mercedes Models With Poor Reliability Records

 Verdad Gallardo
story-9

Magnificent New Mercedes-Maybach S-Class Revealed: 12 Things to Know

 Verdad Gallardo
Old Mar 4, 2016 | 03:00 PM
  #9  
looney100's Avatar
Super Member
 
Joined: Dec 2010
Posts: 746
Likes: 26
None
No. It doesn't matter who completes the service, only that they are done in time, properly, and records retained.
Reply
Old Mar 4, 2016 | 03:04 PM
  #10  
dbldpr's Avatar
MBWorld Fanatic!
Veteran: Navy
MBWorld Ambassador

10 Year Member
Liked
 
Joined: Mar 2014
Posts: 6,397
Likes: 695
From: Northwest Illinois
2014 E350 also restored: 1969 Camaro convertible SS 1957 Chevy Belair 2dr hardtop
Originally Posted by looney100
No. It doesn't matter who completes the service, only that they are done in time, properly, and records retained.
That is correct but make sure you have everything down in writing on what you had done and hope the place that does the work does not go under
Reply
Old Mar 4, 2016 | 04:20 PM
  #11  
CarolinaBluetec's Avatar
Member
 
Joined: Feb 2013
Posts: 230
Likes: 5
From: Greenville SC USA
2008 E320 Bluetec (until 11/14), 2001 SLK 320, 2004 Volvo V70, 1972 MGB, 2013 E350
Garage Queens need service also.
Reply
Old Mar 4, 2016 | 05:28 PM
  #12  
El Cid's Avatar
MBWorld Fanatic!
Veteran: Army
15 Year Member
Liked
Loved
 
Joined: Nov 2009
Posts: 2,616
Likes: 160
From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
READ your Operator's Manual and your Maintenance Manual. They repeatedly state that if maintenance is not performed to MB standards, warranty may be voided. I have never owned another vehicle where the manuals were so adamant.
True, US laws state you can get the work done anywhere or even do it yourself. BUT, do you really want to be facing a $1,000+ warranty issue and have the dealer and MB state you are responsible because not maintained to MB standards? Remember service and parts on MB's are expensive, very expensive.
Also, using the dealer establishes a relationship where they are likely to go to bat for you with MB to get issues covered as warranty items. Also enables you to get loaner cars if that is a consideration.
It also enables you to get Roadside Assistance for a longer period of time.
I have had 13 things repaired, replaced or updated on my car under warranty. Some because I had a good relationship with the dealer. No questions, no fights, no discussion - Just Did It.
If you can afford an MB, you can afford dealer maintenance, at least during warranty period. Consider it the same as you would insurance on the car.
Reply
Old Mar 5, 2016 | 09:43 PM
  #13  
looney100's Avatar
Super Member
 
Joined: Dec 2010
Posts: 746
Likes: 26
None
What I can afford, and what I want to spend my money on are two very different things.

Performing standard maintenance is pretty simple. There really isn't much to an oil and filter change. For a several reasons (that I won't go into now) I have had others (though not MB dealers) do the service on our E Classes, but generally, I do the service on all my vehicles. I can do it cheaper, faster, and better than a dealer.
Reply
Old Mar 5, 2016 | 10:29 PM
  #14  
timlippold's Avatar
Member
 
Joined: Feb 2016
Posts: 121
Likes: 17
From: Northeast
2008 C300 Sport
I stick to the recommended maintenance intervals during and after warranty. I tend to keep my cars for a long time so it ensures a log life! However, I have found that independents are often significantly cheaper for the A and B services. In some cases almost half the cost. Most of the dealer cost is inflated labor.
Reply
Old Mar 6, 2016 | 12:06 PM
  #15  
El Cid's Avatar
MBWorld Fanatic!
Veteran: Army
15 Year Member
Liked
Loved
 
Joined: Nov 2009
Posts: 2,616
Likes: 160
From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
Converse is also true

Originally Posted by timlippold
I stick to the recommended maintenance intervals during and after warranty. I tend to keep my cars for a long time so it ensures a log life! However, I have found that independents are often significantly cheaper for the A and B services. In some cases almost half the cost. Most of the dealer cost is inflated labor.
The opposite is also true. Reduced cost at indies is due to cheap labor, cheaper parts and skipped checks or services. They also do not have access to the MBUSA information systems, unless they have paid for it. How many keep up to date on recalls, TSB's, etc.?
Every time I have used an indy, I have regretted it. This even applied to a Ford pick-up - one of most common vehicles on the road.
"Inflated labor" or well trained, MB supported, well equipped, guranteed labor? I think the latter for dealerships.
Incidentally, I do not and have never worked for an auto company of any kind.
Reply
Old Mar 6, 2016 | 12:48 PM
  #16  
CarolinaBluetec's Avatar
Member
 
Joined: Feb 2013
Posts: 230
Likes: 5
From: Greenville SC USA
2008 E320 Bluetec (until 11/14), 2001 SLK 320, 2004 Volvo V70, 1972 MGB, 2013 E350
I have used an extremely good "Indy" for many years and also the dealer. My Indy is a former MB Service Manager with well trained techs and also the systems and info to properly service the cars. He is not significantly cheaper than the dealer, his labor rate is $100/hr and the dealer is $127. The dealer gives me a free loaner and washes my car. I use the Indy for my SLK and Volvo. When my cars are under warranty, I always use the dealer.
Reply
Old Mar 6, 2016 | 01:36 PM
  #17  
mleskovar's Avatar
MBWorld Fanatic!
20 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2001
Posts: 5,851
Likes: 196
From: Huntington Beach, Ca.
'17 Jaguar XF
Originally Posted by timlippold
....Most of the dealer cost is inflated labor....
+1 Very high $/hour and inflated hours. I also find that dealer mechanics need to hurry to make money and that leads to simple errors.

Originally Posted by El Cid
...Reduced cost at indies is due to cheap labor, cheaper parts and skipped checks or services. They also do not have access to the MBUSA information systems, unless they have paid for it. How many keep up to date on recalls, TSB's, etc.? Every time I have used an indy, I have regretted it. .....
My Indy uses OEM parts, mechanics are MB trained, uses only approved spec fluids, has all the appropriate diagnostic equipment and access to data. He specializes in MB. They tell you up front what is recommended by MB and makes recommendations and asks for your input on what you want done. I've used a local dealer for service and their work was sub par and way overpriced. What's important is finding who you are comfortable with.
Reply
Old Apr 19, 2016 | 03:52 PM
  #18  
langjaykevin's Avatar
Thread Starter
Newbie
 
Joined: Jun 2010
Posts: 2
Likes: 0
c 300
Thanks guys for all the response.

I'll go in and talk to the dealership.

If anything i will just do the fluids, oil and brake fluid change. I assume my filters are fairly clean with only 7k miles after 2 years.

They gave me a quick quote of 170 for oil change, and 185 for brake fluid. (pretty expensive for a silly fluid change if you ask me) but I do want to keep my warranty, so I got to do what i got to do.

Does anyone have a CD scratching sound coming from the CD player? It sounds like a CD is scratching every 30 seconds, its quite annoying. When i did my service A, the dealer said they didn't hear anything so they didn't want to look into it. (there's no CD in my cd player)
Reply
Old Apr 19, 2016 | 10:09 PM
  #19  
eshuber's Avatar
Newbie
 
Joined: Mar 2015
Posts: 9
Likes: 1
2012 E350
Actually, $185 for a brake fluid change is quite reasonable for the labor involved IMO.
But $170 for an oil change is excessive - dealer here is $120.
Reply
Old Apr 20, 2016 | 11:00 AM
  #20  
El Cid's Avatar
MBWorld Fanatic!
Veteran: Army
15 Year Member
Liked
Loved
 
Joined: Nov 2009
Posts: 2,616
Likes: 160
From: Southeastern USA
2010 E350 Luxury Sedan, Engine 272 (V6)
Oil & Filter?

Originally Posted by langjaykevin

They gave me a quick quote of 170 for oil change,
Actually it is probably an oil and filter change. I don't know of any places that just change oil anymore. Also, they should be using Mobil 1 synthetic which is good for 10,000 miles.
Reply
Old Apr 20, 2016 | 11:42 AM
  #21  
cetialpha5's Avatar
MBWorld Fanatic!
10 Year Member
 
Joined: Feb 2014
Posts: 6,189
Likes: 1,548
From: MA
2008 E350 4Matic, 2011 E350 4matic
Originally Posted by El Cid
Actually it is probably an oil and filter change. I don't know of any places that just change oil anymore. Also, they should be using Mobil 1 synthetic which is good for 10,000 miles.
You can get Mobil 1 0w40 at Walmart for $22.88 and there's a $12 rebate on a 5 quart jug through the end of May 31st. Limit is 2. So 10 quarts would cost about $21.76.

http://slickdeals.net/f/8536019-5-qu...src=SiteSearch
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 03:51 PM.

story-0
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-1
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-2
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-3
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-4
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-5
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-6
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE
story-7
Mercedes Teases Updated EQS With Steer-By-Wire and a Yoke

Slideshow: The 2027 update adds a fully digital steering system, revised styling, and potential charging upgrades as the company looks to revive interest in the luxury EV.

By Verdad Gallardo | 2026-04-04 10:24:38


VIEW MORE
story-8
8 Mercedes Models With Poor Reliability Records

Slideshow: From problematic air suspensions to early dual-clutch transmission issues, these specific models and years stand out as the least dependable modern Mercedes vehicles.

By Verdad Gallardo | 2026-03-26 18:08:10


VIEW MORE
story-9
Magnificent New Mercedes-Maybach S-Class Revealed: 12 Things to Know

Slideshow: Mercedes-Maybach has refreshed the S-Class with new lighting signatures, AI-driven software, and even more elaborate rear-seat luxury.

By Verdad Gallardo | 2026-03-25 18:01:51


VIEW MORE