E-Class (W212) 2010 - 2016: E 350, E 550

Sound system problems

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Old 07-06-2017, 11:27 AM
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2014 E350
Sound system problems


I have a 2014 E350 which has an SD card slot. But when I bought and formatted a new 16GB SanDisk card and loaded a bunch of music from my iTunes library onto it and inserted it into the car slot, I was told that the card was "unreadable." This is frustrating! I formatted it on an iMac and I can play the music just fine on my Mac but it doesn't play in the car or on my wife's PC. This brings up issues of how to properly format these SD cards for the Benz to read them. One suggestion I've seen is that for earlier Benzes cards should be formatted to "Fat32" ( whatever that is) and another suggests that the cards be no more than 2GB......what good is That?

Anybody have similar probs and do you have a solution and/or a "how to"?
Old 07-06-2017, 04:34 PM
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I prefer the USB port in the middle console for music storage. SD cards are generally quite slow. Check your manual as to how to format. Not a mac guy. PC quite easy - right clicks and drag and drops, baby! I thought mac's were no-brainers.?.
Old 07-07-2017, 02:13 AM
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Old 07-07-2017, 08:58 AM
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Originally Posted by gene1206

I have a 2014 E350 which has an SD card slot. But when I bought and formatted a new 16GB SanDisk card and loaded a bunch of music from my iTunes library onto it and inserted it into the car slot, I was told that the card was "unreadable." This is frustrating! I formatted it on an iMac and I can play the music just fine on my Mac but it doesn't play in the car or on my wife's PC. This brings up issues of how to properly format these SD cards for the Benz to read them. One suggestion I've seen is that for earlier Benzes cards should be formatted to "Fat32" ( whatever that is) and another suggests that the cards be no more than 2GB......what good is That?

Anybody have similar probs and do you have a solution and/or a "how to"?

You have to format the SD Card with FAT 32. This is the file structure of older windows type drives. Just select that option when formating
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Old 07-07-2017, 02:39 PM
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Use Disk Utility on your Mac to format (or as your Mac calls it "erase") the SD card as FAT MS-DOS.

File sizes are limited to 2GB per file, which is unimportant in this case for music files.

I use a 32GB SD card in my car, works fine.

Last edited by taphil; 07-07-2017 at 02:42 PM.
Old 07-07-2017, 03:05 PM
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Originally Posted by taphil
Use Disk Utility on your Mac to format (or as your Mac calls it "erase") the SD card as FAT MS-DOS.

File sizes are limited to 2GB per file, which is unimportant in this case for music files.

I use a 32GB SD card in my car, works fine.
Quick question:
If I connect my phone via bluetooth(for nav), and listen to music on the SD card; will the volume decreases, when there is an announcement for turns from google maps or apple maps or it will not reduce the volume?

more info:
While music and nav(phone) streaming via bluetooth, the volume of music reduces a bit;
While streaming music from bluetooth(phone) and car's Nav system is used, the music volume will be reduced too.

Thanks.
Old 07-07-2017, 05:26 PM
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Originally Posted by gene1206

I have a 2014 E350 which has an SD card slot. But when I bought and formatted a new 16GB SanDisk card and loaded a bunch of music from my iTunes library onto it and inserted it into the car slot, I was told that the card was "unreadable." This is frustrating! I formatted it on an iMac and I can play the music just fine on my Mac but it doesn't play in the car or on my wife's PC. This brings up issues of how to properly format these SD cards for the Benz to read them. One suggestion I've seen is that for earlier Benzes cards should be formatted to "Fat32" ( whatever that is) and another suggests that the cards be no more than 2GB......what good is That?

Anybody have similar probs and do you have a solution and/or a "how to"?
What file format are you pulling from iTunes? Per the Command manual pp 164-165:

"Permissible formats

COMAND supports the following formats:
  • MPEG1 Audio Layer 3(MP3)
  • MicrosoftWindowsMediaAudioV2,V7,V8 and V9 (WMA)
  • additional music files in AAC format with the file extensions .aac, .mp4, .m4a and .m4b, but not copy-protected iTunes music files with the extension .m4p.
If, in addition to MP3 files, there are other music files in these audio formats stored on the disc, the loading process may require a longer time before the first track is played."

Emphasis mine.

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