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CPO: Do they refinish or replace "curb rash" wheels???

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E-Class (W212) 2010 - 2016: E 350, E 550

CPO: Do they refinish or replace "curb rash" wheels???

 
Old 03-22-2018, 02:24 PM
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CPO: Do they refinish or replace "curb rash" wheels???

Interesting situation: We have a 2016 E350 sedan that we leased new. It is my wife's car and has about 23K miles on it. It's a very nice car that we special ordered with virtually every option short of the Panorama Roof. We are going to have our dealer "CPO" the car, which involves us "returning" the car to them, the dealer "buying" the car from MBFS and then selling the car back to us. The dealer makes money, we get an extra year of warranty and a somewhat better purchase price AND the car goes through the whole CPO process before we get it back. Question: my wife has "curbed" the two right wheels. Not bad, just the very edge, but still, they have some "rash." Do we feel that the "CPOing" process will include the refinishing or replacement of these wheels? Anyone have any experience here? Anyone purchase a CPO car WITH curb rash wheels? If so, how, if at all was it handled. Would just like to know what is supposed to happen under the CPO guidelines. Thanks.
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Old 03-22-2018, 02:53 PM
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They will refinish them before they replace them.. Replacement is really only necessary when the wheels are cracked (leaking) and chunks are missing from the wheel from contact (curbs/pot holes).. Sometimes they may replace a wheel with a large bend, but anything small or just scratches on the face of the wheel can be fixed. You can also talk to the salesman when you turn it in and tell them not to refinish the wheels if you are concerned about extra costs..
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Old 03-22-2018, 04:22 PM
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Wow that sounds like an expensive transaction (leasing and then buying the same vehicle). Doesnt MB make you correct the wheels before accepting the lease return or at least charge you for it? I'm not one for leasing but I thought there was a limit to how much damage they would accept on return? I guess I am confused by your question because it seems to me they are going to make you pay for it either way - up front before returning it or as part of the purchase price of the CPO. No way the dealer just eats that.

Regarding the question about refurbing, yes the dealer would never CPO a car with visible (or hidden) damage
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Old 03-22-2018, 04:27 PM
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Another question is will they charge you for the damage when you turn in from lease? If they do, then they better fix them.
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Old 03-22-2018, 04:46 PM
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Man are you crazy?? You're going to give them more money for the same car? Only CPO'ed? Guess it's cheaper and better than an ELW? I know you know how to buy cars but damn Stream!
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Old 03-22-2018, 04:50 PM
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Originally Posted by BillyT293 View Post
Wow that sounds like an expensive transaction (leasing and then buying the same vehicle). Doesnt MB make you correct the wheels before accepting the lease return or at least charge you for it? I'm not one for leasing but I thought there was a limit to how much damage they would accept on return? I guess I am confused by your question because it seems to me they are going to make you pay for it either way - up front before returning it or as part of the purchase price of the CPO. No way the dealer just eats that.

Regarding the question about refurbing, yes the dealer would never CPO a car with visible (or hidden) damage
We have leased many cars with MB and they are very lenient when it comes to minor cosmetic damage, ESPECIALLY, if you are leasing another new car. We leased this car, as we were hoping to move her up to a W213, but there are several things about the new model that we are not thrilled with, the lack of a spare being at the top of the list. At any rate, they are not charging us for the scraped wheel edges, but I want to see if I canít get them to fix them, as part of the CPO program. The car either is going to be a CPO or it isnít. I do not believe that MB would ever put a supposedly CPO vehicle on a dealerís lot with scraped wheels, so why should we not get the same benefit?
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Old 03-22-2018, 04:54 PM
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1. Same pinch for car color, car code (lux), and 17" Lux wheels. How you like the look of the car color (diamond silver metallic) at different light conditions..?
2. Why not just get the ELW on your vehicle instead of going through the whole process? Also, Tire and Wheel package, if your vehicle is still eligible. For the loss you calculated, you could get a whole 3yr/75k Miles factory warranty extended and T&W coverage and spare some change for Starbucks..??
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Old 03-22-2018, 05:05 PM
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I assume CPO price is going to be enough lower than the buy out on the lease or else this wouldn't even be a question. Just keep in mind that ELW>CPO in terms of coverage. But since this is a special order car, I can see why you'd want this one rather than shop around.

While MB might normally fix something cosmetic during the CPO process, they are also probably charging the person who turns in the leased car for the damage. So that compensates MBFS for the lower price the dealer pays for the car when they have to put the extra cost of fixing the issue back into it. Perhaps in your case, they will let it slide and fix it. On the other hand, they may assume that you are willing to take the car as is. Regardless, just make sure the car is exactly how you want it (with rash fixed and other stuff done) before you buy it.
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Old 03-22-2018, 06:30 PM
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Originally Posted by thefisch View Post
I assume CPO price is going to be enough lower than the buy out on the lease or else this wouldn't even be a question. Just keep in mind that ELW>CPO in terms of coverage. But since this is a special order car, I can see why you'd want this one rather than shop around.

While MB might normally fix something cosmetic during the CPO process, they are also probably charging the person who turns in the leased car for the damage. So that compensates MBFS for the lower price the dealer pays for the car when they have to put the extra cost of fixing the issue back into it. Perhaps in your case, they will let it slide and fix it. On the other hand, they may assume that you are willing to take the car as is. Regardless, just make sure the car is exactly how you want it (with rash fixed and other stuff done) before you buy it.
Nice perspective. didn't think that way..!
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Old 03-22-2018, 06:46 PM
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Originally Posted by hyperion667 View Post
Man are you crazy?? You're going to give them more money for the same car? Only CPO'ed? Guess it's cheaper and better than an ELW? I know you know how to buy cars but damn Stream!
Hey Hype, you really get around! Lots of young guys here on W212. Probably not a good place to lament the loss of the CD player in my S560.

Anyway, we special ordered the car, itís in mint condition with the exception of two scraped wheels. No accidents, really low miles, my wife loves it and she doesnít like the W213, so buying it is the thing to do. By doing what we did, the car gets an additional one year added to the warranty, gets whatever it might need to be certified and we got it for $3K below the residual. I think itís a good deal. Might we have found another one for less? Sure, but not a loaded luxury model like ours, and we know the entire history of this car. Now, we just need to get the two wheels refinished and weíll be good to go!
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Old 03-22-2018, 07:20 PM
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Originally Posted by Streamliner View Post


Hey Hype, you really get around! Lots of young guys here on W212. Probably not a good place to lament the loss of the CD player in my S560.

Anyway, we special ordered the car, itís in mint condition with the exception of two scraped wheels. No accidents, really low miles, my wife loves it and she doesnít like the W213, so buying it is the thing to do. By doing what we did, the car gets an additional one year added to the warranty, gets whatever it might need to be certified and we got it for $3K below the residual. I think itís a good deal. Might we have found another one for less? Sure, but not a loaded luxury model like ours, and we know the entire history of this car. Now, we just need to get the two wheels refinished and weíll be good to go!
W212 was my first MB
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Old 03-22-2018, 07:48 PM
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Very, very nice car.

Enjoy it CPO'd.
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Old 03-22-2018, 10:09 PM
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Originally Posted by Streamliner View Post


Hey Hype, you really get around! Lots of young guys here on W212. Probably not a good place to lament the loss of the CD player in my S560.

Anyway, we special ordered the car, itís in mint condition with the exception of two scraped wheels. No accidents, really low miles, my wife loves it and she doesnít like the W213, so buying it is the thing to do. By doing what we did, the car gets an additional one year added to the warranty, gets whatever it might need to be certified and we got it for $3K below the residual. I think itís a good deal. Might we have found another one for less? Sure, but not a loaded luxury model like ours, and we know the entire history of this car. Now, we just need to get the two wheels refinished and weíll be good to go!
So how much is it these days for 2 extra years of CPO from those vendors in the extended warranty forum? Or are you just going to go with one extra year?
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Old 03-22-2018, 11:21 PM
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I am curios how it works. I never leased in my life, but read quite a bit about it.
Isn't "residual value" negotiable?
From what you describe here, the dealer is going to take $5-8,000 loss on the transaction, if not more.
So wouldn't dropping the 5 grands from residual value make more sense to both sides?
Extended warranty can be purchases separately.
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Old 03-23-2018, 12:25 AM
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Originally Posted by kajtek1 View Post
I am curios how it works. I never leased in my life, but read quite a bit about it.
Isn't "residual value" negotiable?
From what you describe here, the dealer is going to take $5-8,000 loss on the transaction, if not more.
So wouldn't dropping the 5 grands from residual value make more sense to both sides?
Extended warranty can be purchases separately.
The dealers get to buy off lease cars from MBFS for reasonably less than the residual. For the most part these days, MBFS residuals are cast in stone and they wonít budge on them. Back when the economy tanked in 2008, I was able to negotiate a pretty good discount off the residual when I bought my 2004 SL500.
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Old 03-23-2018, 03:57 AM
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Originally Posted by kajtek1 View Post
I am curios how it works. I never leased in my life, but read quite a bit about it.
Isn't "residual value" negotiable?
From what you describe here, the dealer is going to take $5-8,000 loss on the transaction, if not more.
So wouldn't dropping the 5 grands from residual value make more sense to both sides?
Extended warranty can be purchases separately.
Check out leasehackr.com for the basics. It's MB that sets the residual value in the lease. If it's too high then you're paying more for the lease than you need to. If it's too low, then you get a subsided lease and the manufacturer takes the hit when it's turned in at the end. The manufacturer has already taken the 5k hit at the end when they realize that the car wasn't worth what they thought it'd be 3 years ago. They'd rather have you lease a new car. The CPO car is a chance for the dealer to make more money.
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Old 03-23-2018, 05:54 AM
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How dealer can make more money?
They take the lease with "unpaid" balance for example $40k. They spend $3k for inspections and service and then sell it as CPO for $35k. adding $2 for extended warranty
And they will not negotiate selling it for $33k to lessee?
I grew up in communism, so rules overcoming common sense is nothing new to me, but heck, this is business-driven country.
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Old 03-23-2018, 08:54 AM
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Originally Posted by kajtek1 View Post
How dealer can make more money?
They take the lease with "unpaid" balance for example $40k. They spend $3k for inspections and service and then sell it as CPO for $35k. adding $2 for extended warranty
And they will not negotiate selling it for $33k to lessee?
I grew up in communism, so rules overcoming common sense is nothing new to me, but heck, this is business-driven country.
MBZ finance cannot afford to by-pass the dealer who they are dependent on to make money. The dealer does not want to be in a position where they are bidding against the consumer which ultimately cuts them out of the revenue stream. Dealers are always there with their checkbook where the consumer may or may not be interested.
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Old 03-23-2018, 08:57 AM
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Originally Posted by cetialpha5 View Post
Check out leasehackr.com for the basics. It's MB that sets the residual value in the lease. If it's too high then you're paying more for the lease than you need to. If it's too low, then you get a subsided lease and the manufacturer takes the hit when it's turned in at the end. The manufacturer has already taken the 5k hit at the end when they realize that the car wasn't worth what they thought it'd be 3 years ago. They'd rather have you lease a new car. The CPO car is a chance for the dealer to make more money.
Your idea is right but backwards. The higher the residual, the less depreciation during the lease the consumer pays, and therefore the cheaper the lease cost. The consumer always wants the highest residual possible and this residual is what the factory subsidizes.
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Old 03-23-2018, 09:19 AM
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They refinished all 4 of my rims before I accepted the vehicle and they are absolutely flawless. They were so good I thought they replaced them.
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Old 03-23-2018, 09:42 AM
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Crazy discussion over what is basically a $200 fix. Yes, the wheels should look new when the car rolls through CPO delivery.
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Old 03-24-2018, 12:58 AM
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Yes they will refinish the wheels. Yes it usually costs around $50 - 75 per wheel to refinish. They will just work it in to the cpo purchase price along with any other scheduled maintenance due or other repairs required by the cpo inspection and checklist requirement guidelines.
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Old 04-08-2018, 12:20 PM
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Thought I would follow up on this thread of mine.

The dealer took our car in, kept it for two days while performing the CPO procedure. They did not repair or refinish the curb rashed wheels, but they did replace the two rear tires that they said needed replacement. I wasnít even aware of worn tires, but if they wanted to give us two new Michelin MXM4ís, who am I to complain? Iím going to have the other two tires replaced as well, so weíll start again with a whole new set. They found nothing wrong with the car, but they changed the oil. All in all, we got the car for $3K below the residual of the lease and the additional one year/unlimited miles warranty. Way better than just sending MBFS a Check. I told my wife I would have the curb rash repaired and she told me not to, saying she would just scratch them all over again.

While they had the car, they loaned us a brand new E300 sedan. Nice car, but we are SO glad we decided to keep our 2016, as it feels much more solid and much more luxurious than the new car.
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Old 04-08-2018, 12:41 PM
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I bought a 2013 CPO last month. At first they were selling it without CPO. The wheels vibrated and two had minor curb rash. After negotiating to have the car CPO'ed for a price increase, the dealer had all the fours wheels trued, the curb rash polished off, and all wheels repainted. The price to me via the dealer was about $125 per wheel. The work was actually done by a third party wheel repairer who comes in a truck to various car dealers in the area.

I've looked at other CPO's in my year of shopping. Some had minor curb rash, some had none. The dealer will do anything for a price. Nothing about a CPO is free.
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Old 04-08-2018, 06:23 PM
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