E-Class (W212) 2010 - 2016: E 350, E 550
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Old Nov 23, 2018 | 12:55 PM
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2014 E350 4Matic Sport
2014 Water Pump

'14 E350 with coolant leak. 36K miles. Don't really drive many miles but had to add coolant several times in the last month. Changed the oil/filter today and saw coolant accumulated in the bottom cover. I can see coolant has been slung onto the alternator and I see some around the water pump housing, but couldn't see exactly where the coolant leak is. I'm going to get it up to temp and system pressure and try to isolate the issue, but I'm having a problem believing the water pump would fail in so few miles.
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Old Nov 24, 2018 | 06:30 AM
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It seems unlikely. I am over 200K miles on my original water pump.
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Old Nov 24, 2018 | 10:22 AM
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Cold weather brings shrinking hoses and clamps that need to be tightened. Check all of your hose connections.
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Old Nov 26, 2018 | 01:51 PM
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2014 E350 4Matic Sport
Got a loaner from A Zone to pressurize the system and it looks like the thermostat housing is leaking, All I see is coolant coming out right at the bottom mounting bolt. Can't find anything leaking above that. At this point I don't know if it's just a gasket or the housing, so I'm just going to get replacement parts based on a worst case scenario.
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Old Nov 26, 2018 | 02:22 PM
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Good you found the leak. So, you will replace the whole thermostat assembly or install a new gasket? When the thermostat goes you will get a CEL. Shame to replace the whole unit if it's just a gasket gone bad, but it's a pain to pull it and reinstall multiple times if it's not the gasket. Probably just spend the $150 and get it over with.
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Old Nov 26, 2018 | 02:58 PM
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2014 E350 4Matic Sport
I just ordered the whole unit. I found an oem supplier part for $60 delivered. Should be here Wednesday. I can't imagine it's a gasket. It's the preformed stuff that fits in a grove and I've had to replace those before, but only after disassembly, never because of a leak. This should be a pretty quick fix unless the coolant hose gives me problems. Not sure whether or not I have to take the serpentine belt off, but if so, not a big issue.
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Old Nov 26, 2018 | 03:14 PM
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My serpentine belt did have to come off to replace a bad thermostat on my 2010 E550. Not sure on the E350 though. .
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Old Nov 26, 2018 | 06:17 PM
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2012 E350 4Matic P2
No direct knowledge to share but looking at the WIS instructions it looks like you must remove the intake manifold to remove the thermostat housing, see step #3 in attached instructions. I know that the WIS instructions for removing the spark plugs also says to remove the intake manifold but you are able to remove the coil packs without having to remove it. It's just a more confined space but doable, hopefully this turns out to be the same way.
Post back your success story with a short tutorial for those of us that might face thermostat replacement down the road.

By the way, there are Youtube videos showing removal of the manifold if you have to do it, see here.

Good luck,

Bob
Attached Files
File Type: pdf
install coolant thermostat.pdf (56.7 KB, 242 views)
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Old Nov 26, 2018 | 09:33 PM
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2014 E350 4Matic Sport
Thanks. I can't imagine why removing the intake would be necessary. I do see that in the photo inset, the serpentine belt is removed. I believe that will be necessary to pull the t-stat out of the timing case. I see the bolts are torqued to 8 Nm. I checked tightness to see if a loose bolt was the culpret and the bolts were torqued to a higher value for certain.

I'll follow up with install info. I need some reasonable temps and it's suppose to be pretty cold here until Thursday.
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Old Nov 29, 2018 | 10:45 AM
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2014 E350 4Matic Sport
Update: The thermostat housing arrived yesterday (11/28) and it doesn't come with the O ring for the oil cooler coolant pipe. I couldn't find the part number for it so I went to the Wyler MB Dealer right down the road. I figured it was a $5 part but he said it LISTED for $15. Whew!!! He did knock it back to $12.75, but since I got home I've looked at a number of on line MB dealer parts sites and they all say the List price is $12. In reality, I couldn't have gotten it for less because they all charge $12-15 for shipping. I've never heard of or previously experienced a dealer marking up parts 25% over the list price. I'm going to be hesitant to go back there for anything else unless it is a must.
Installation will have to wait for another day with better temps.
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Old Nov 29, 2018 | 11:25 AM
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Originally Posted by kp1
Update: The thermostat housing arrived yesterday (11/28) and it doesn't come with the O ring for the oil cooler coolant pipe. I couldn't find the part number for it so I went to the Wyler MB Dealer right down the road. I figured it was a $5 part but he said it LISTED for $15. Whew!!! He did knock it back to $12.75, but since I got home I've looked at a number of on line MB dealer parts sites and they all say the List price is $12. In reality, I couldn't have gotten it for less because they all charge $12-15 for shipping. I've never heard of or previously experienced a dealer marking up parts 25% over the list price. I'm going to be hesitant to go back there for anything else unless it is a must.
Installation will have to wait for another day with better temps.
Good luck with the install!
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Old Nov 29, 2018 | 09:12 PM
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I always keep an o-ring kit around, for times like you mention. Can't tell you how many times it's saved the day. Sometimes you need a certain size/thickness/etc or specific material such as for a.c. systems, but in most cases the kit has provided the size needed.
I had gotten my kit from allorings.com but there are other vendors too.
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Old Nov 30, 2018 | 10:39 AM
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2014 E350 4Matic Sport
Originally Posted by Mud
I always keep an o-ring kit around, for times like you mention. Can't tell you how many times it's saved the day. Sometimes you need a certain size/thickness/etc or specific material such as for a.c. systems, but in most cases the kit has provided the size needed.
I had gotten my kit from allorings.com but there are other vendors too.
Good advice. You are correct, and I actually do have an O ring kit on hand, I just thought that in this instance, I might be better off with the oem part. My wife drives this car & I don't want any issues after a repair. I'd rather not have her tell me I should have taken it to the dealer & just paid the price & licked my wounds.
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Old Nov 30, 2018 | 05:24 PM
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2014 E350 4Matic Sport
Got a break in the weather today, it got up to 50*, so I did the deed.
Here's the culprit.


There was a piece of foreign material either on the engine surface or on the gasket at the time of manufacture or the gasket was defective when manufactured. Either way, it should have been caught before it was installed.
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Old Nov 30, 2018 | 05:39 PM
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2014 E350 4Matic Sport
As for how to replace the Thermostat and housing:
1. Disconnect negative battery cable
2. Remove the shields from under the engine and nose of the car.
3. Remove coolant reservoir cap
4. Drain coolant from radiator drain located on the lower driver side facing the fender.
5. Remove serpentine belt
6. Remove air inlet hose attached to the throttle body and air filter housing (there is a sensor and you have to remove the wiring connector).
7. Remove 4 torx screws attaching throttle body to intake. It is not necessary to remove the intake, you just need to massage the throttle body out of the way a smidge.
8. Remove electrical connector on top of t-stat.
8a. Remove radiator hose that is retained by a spring clip.
9. Remove 3 torx bolts that mount t-stat to engine (#27).
10. Remove bolt that holds oil cooler coolant line to t-stat. MB recommends replacing the O-ring. It lists for $12.
11. Move the throttle body slightly and maneuver t-stat out.
Note: If you want to make the job easier, you can remove the oil filter & give yourself more space.
Just do everything in reverse to complete the job.

Last edited by kp1; Dec 3, 2018 at 08:46 PM. Reason: Forgot step to remove radiator hose
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Old Nov 30, 2018 | 07:00 PM
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Thanks for sharing the install procedure as well as that defective depression causing the leak. This will help someone in the future no doubt.
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Old Dec 3, 2018 | 06:43 PM
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Great info, how maddening about that gasket defect though! Glad you worked it all out.
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Old Dec 3, 2018 | 09:01 PM
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2014 E350 4Matic Sport
It's annoying, but cars are still machines with moving parts held together by screws and bolts and systems sealed by gaskets. Things break, wear out, and sometimes are defective. Issues have to be diagnosed and repaired, but I've never seen anything like the issue with that gasket. Odd that it took so long to develop into a full blown leak under pressure. Thank goodness AZone has that program to borrow the tools to make it simple to identify coolant leak locations.
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