Notices
E-Class (W212) 2010 - 2016: E 350, E 550

Bumper piece missing

 
Old 02-28-2019, 08:16 AM
  #1  
MBWorld Fanatic!
Thread Starter
 
pamiboy's Avatar
 
Join Date: Feb 2014
Posts: 1,247
Received 25 Likes on 22 Posts
E 350
Bumper piece missing

I had my car towed to the dealership about a month ago for failure to start. The towing company used a flatbed. Afterwards I got my car back and now I find that the piece of bumper (black plastic)

covering the tow hook point is missing. I honestly didnít check it when I received the car but now that Iíve seen it, I canít unsee it anymore. I donít know what is that part called or the part number. Will calling the dealership be of any help now, or Iím on the hook? Thanks.
pamiboy is offline  
Old 02-28-2019, 10:08 AM
  #2  
MBWorld Fanatic!
 
DFWdude's Avatar
 
Join Date: Apr 2006
Location: Dallas-Ft.Worth,TX
Posts: 1,981
Received 111 Likes on 89 Posts
2016 E350 Sport... 2001 C320 Avant Garde...
IIRC, the towing pintle cover should have an integrated tether molded with it to avoid loss while towing. Can someone confirm?

Last edited by DFWdude; 02-28-2019 at 02:14 PM.
DFWdude is offline  
Old 02-28-2019, 11:30 AM
  #3  
Newbie
 
Join Date: Feb 2019
Posts: 5
Received 0 Likes on 0 Posts
2012 W212 E550 Sedan
www.ebay.com

Search "w212 Tow Hook" lots of front and back bumper tow hook cap replacements there. Quite inexpensive. Hope you find an exact color replacement.
spigrimace is offline  
Old 05-15-2019, 09:39 PM
  #4  
MBWorld Fanatic!
Thread Starter
 
pamiboy's Avatar
 
Join Date: Feb 2014
Posts: 1,247
Received 25 Likes on 22 Posts
E 350
I've been searching the ebay and online sources for this part and it confusingly comes with two different parts. One is costing approximately $40 and the other $6. To clear up the confusion I called my dealership parts dept and the guy says the same thing. It has two parts (an upper and a lower), which one you want. The prices are the same as mentioned above before tax.
I was about to order the $6 part online to see if that was sufficient, but it has a $13 shipping fee and that put a damper on my enthusiasm. Can someone help me out here, please.
Mine is a 2014 facelift E350.
Thanks.
https://www.ebay.com/itm/NEW-GENUINE...dd12%7Ciid%3A1

https://www.ebay.com/itm/for-Mercede...dd12%7Ciid%3A1
pamiboy is offline  
Old 05-15-2019, 11:56 PM
  #5  
MBWorld Fanatic!
 
Join Date: Jan 2009
Location: V E G A S
Posts: 5,270
Received 474 Likes on 444 Posts
E250 BTC
Why are you avoiding the dealer? It is not going to be cheap, but it will come painted with factory paint, while saving maybe $20 will put you in the hassle of painting with questionable results?
Dealer has to guarantee the fit.
kajtek1 is offline  
Old 05-16-2019, 09:49 AM
  #6  
Junior Member
 
Join Date: Feb 2018
Location: Buffalo, NY
Posts: 38
Received 1 Like on 1 Post
2014 E550
Originally Posted by pamiboy View Post

I had my car towed to the dealership about a month ago for failure to start. The towing company used a flatbed. Afterwards I got my car back and now I find that the piece of bumper (black plastic)

covering the tow hook point is missing. I honestly didnít check it when I received the car but now that Iíve seen it, I canít unsee it anymore. I donít know what is that part called or the part number. Will calling the dealership be of any help now, or Iím on the hook? Thanks.
Tow Eye Cap - Mercedes-Benz (212-885-03-56)

Should be about $4.50, just go to the dealer.
Buffalo MB is offline  
Old 05-17-2019, 05:45 AM
  #7  
MBWorld Fanatic!
Thread Starter
 
pamiboy's Avatar
 
Join Date: Feb 2014
Posts: 1,247
Received 25 Likes on 22 Posts
E 350
Originally Posted by kajtek1 View Post
Why are you avoiding the dealer? It is not going to be cheap, but it will come painted with factory paint, while saving maybe $20 will put you in the hassle of painting with questionable results?
Dealer has to guarantee the fit.
I guess Iíll have to visit the dealership anyway. The part isnít a painted one. Itís the rubber part you see on the back bumper. Only the front bumper part is painted.
Visiting the dealership for this issue alone is probably not worthwhile for me. I have to go to the next nearest town about 50 miles away and will club it with my next service visit.
Originally Posted by Buffalo MB View Post
Tow Eye Cap - Mercedes-Benz (212-885-03-56)

Should be about $4.50, just go to the dealer.
When I try it, it says not compatible with my 2014 E350.

Last edited by pamiboy; 05-17-2019 at 05:48 AM.
pamiboy is offline  
Old 05-17-2019, 06:39 AM
  #8  
Junior Member
 
Join Date: Feb 2018
Location: Buffalo, NY
Posts: 38
Received 1 Like on 1 Post
2014 E550
Originally Posted by pamiboy View Post
I guess Iíll have to visit the dealership anyway. The part isnít a painted one. Itís the rubber part you see on the back bumper. Only the front bumper part is painted.
Visiting the dealership for this issue alone is probably not worthwhile for me. I have to go to the next nearest town about 50 miles away and will club it with my next service visit.

When I try it, it says not compatible with my 2014 E350.
Looks like you have a different bumper than me. I would go to the dealer and order it to be safe; I don't think they charge shipping either. You could always charge it back to the towing company if they discarded it.
Buffalo MB is offline  
Old 05-17-2019, 09:48 AM
  #9  
MBWorld Fanatic!
Thread Starter
 
pamiboy's Avatar
 
Join Date: Feb 2014
Posts: 1,247
Received 25 Likes on 22 Posts
E 350
Originally Posted by Buffalo MB View Post
Looks like you have a different bumper than me. I would go to the dealer and order it to be safe; I don't think they charge shipping either. You could always charge it back to the towing company if they discarded it.
I have the facelift W212 sport model. The towing was provided for free by calling the Mercedes hotline. Should I contact the MB corporate for this issue? Maybe I should ask the MB dealership service first. Iím not sure now.
pamiboy is offline  
Old 05-17-2019, 09:52 AM
  #10  
Junior Member
 
Join Date: Feb 2018
Location: Buffalo, NY
Posts: 38
Received 1 Like on 1 Post
2014 E550
Originally Posted by pamiboy View Post
I have the facelift W212 sport model. The towing was provided for free by calling the Mercedes hotline. Should I contact the MB corporate for this issue? Maybe I should ask the MB dealership service first. Iím not sure now.
Doesn't hurt to try, just explain the situation. They probably won't even blink at such a minor cost.
Buffalo MB is offline  
 

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Bumper piece missing


Contact Us - About Us - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service

© 2019 MH Sub I, LLC dba Internet Brands

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
 
  • Ask a Question
    Get answers from community experts
Question Title:
Description:
Your question will be posted in: