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Rear SAM failure on 2014 E350 wagon?

Old Dec 28, 2019 | 11:54 PM
  #1  
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2014 E350 Wagon
Rear SAM failure on 2014 E350 wagon?

Hi all,

We have a 2014 E350 wagon. Today, a few things on the car stoped working, and surely they're related:

1) The two inner tail lights that go on the tailgate don't power up (same for the built in reverse lights), however the outer lights on the body of the car do power up. This car has the LED intelligent package, if that's relevant.
2) The handsfree power liftgate won't activate via a foot kick under the bumper
3) When the car is locked, the tailgate latch won't open the tailgate, however if the car is unlocked first, the tailgate latch will open the tailgate and it will raise under its own power. It sounds like the KEYLESS GO in the back is affected.
4) The tailgate will close when the power liftgate button is pressed, but it doesn't latch at the bottom. It's actually loose and you can wiggle it.

I believe that the rear SAM controls all this. This all sounds like more than just a blown fuse, though. Is it likely that the entire rear SAM module needs to be replaced? I appreciate any insight or ideas you all have.

Thank you!
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Old Dec 29, 2019 | 09:05 AM
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'71 Pinto
Originally Posted by Lpwagon
The tailgate will close when the power liftgate button is pressed, but it doesn't latch at the bottom. I appreciate any insight or ideas you all have.
Best to have an independent (dealer if under warranty) pull fault codes using MB Xentry (diagnostics) could simply be lock mechanism.
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Old Dec 29, 2019 | 06:38 PM
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I have access to Xentry and pulled the codes. This is what was found:


The rear SAM controls many many things and it appear that it didn't fail wholesale, but just things relating to the liftgate. What do you all think?
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Old Dec 30, 2019 | 09:12 AM
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Assuming you checked rear SAM connections for obvious, have you considered checking harness (7 in illustration, access instructions in attachment) and tailgate wiring.



Attached Files
File Type: pdf
install tailgate liner.pdf (619.4 KB, 127 views)
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Old Jan 1, 2020 | 05:56 PM
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2014 E350 Wagon
Thanks, konigstiger. I did a pretty elemental test by checking for continuity between the right backup lamp (which is in the inner tail lamp unit) and the rear SAM, to see if this is a wiring issue (pin 3 on the tail lamp connector and pin 4 on the SAM's 6HD connector)--there is continuity. So given that both tail lights stopped working at the same time and a host of other codes that trace back to the rear SAM, it looks like the I have a failed rear SAM unit. From eBay I've sourced another rear SAM that should get here in a week. So once that's installed and coded to the car, hopefully that will do it.

Thanks
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Old Jan 13, 2020 | 12:27 AM
  #6  
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So for posterity, it was indeed the rear SAM (or rather the module that plugs into the back of the fuse holder). No indications of moisture in the compartment. Failure at 55k miles.

Thanks all!
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