E-Class (W212) 2010 - 2016: E 350, E 550
Sponsored by:
Sponsored by: CARiD

Accident… again

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Sep 24, 2020 | 03:14 AM
  #1  
ml3504matic____'s Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 545
Likes: 227
From: Toronto & California
2015 ML400 4MATIC, 2016 C300 4MATIC, 2014 E350 4MATIC (Totaled), 2006 E350 (Sold)
Accident… again

Hi,

Had my 2014 E350 for a little over a year now, and just got into it’s first fender bender. While i was backing up, the other driver was on his phone and wasn’t paying attention and hit me in the corner. I believe we’re going to settle this privately. But i’ve gotten an estimate of $3-4000 CAD for the damage.

He in person admitted fault and have 2 witnesses who witnessed what he has said. I have though started a claim through insurance, but given the complexity of the incident, I do not want to end up being at fault for an incident that I did not cause. I backed up extremely slowly, and looked in my mirrors as this guy came into the lot. it’s annoying and frustrating given it happened on private property.

Going to need a new bumper, vent cap, lower plastic diffuser and chrome piece, parking sensor and possibly reenforcement.


Reply
Old Sep 24, 2020 | 08:17 AM
  #2  
RA72825's Avatar
Banned
 
Joined: Oct 2005
Posts: 4,957
Likes: 1,640
Ouch. These accidents are mitigated by cross traffic and automatic braking systems. I highly recommend this option in future vehicles. It has saved my *** countless times. Just go through insurance and without a police report( which you could have gotten, even on private property), you are on your own. Indeed, that is an expensive hit.
Reply
Old Sep 24, 2020 | 12:59 PM
  #3  
Fliplegend's Avatar
Member
 
Joined: Jul 2020
Posts: 224
Likes: 180
From: NE
S212 E350 Estate
Originally Posted by KEY08
Ouch. These accidents are mitigated by cross traffic and automatic braking systems. I highly recommend this option in future vehicles. It has saved my *** countless times. Just go through insurance and without a police report( which you could have gotten, even on private property), you are on your own. Indeed, that is an expensive hit.
Cross traffic and automatic braking won't stop someone else from hitting you....like in this case. I do agree, go through insurance. I'm not seeing the "again" though.

Last edited by Fliplegend; Sep 24, 2020 at 01:02 PM.
Reply
Old Sep 24, 2020 | 01:21 PM
  #4  
E55Greasemonkey's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2012
Posts: 4,508
Likes: 1,513
From: Orbiting the planet
This place is a joke.
I just went through this. I learned a lot about parking lot liability. Your laws may differ, but be warned since you were in motion as well as the other driver, and based on the location of the damage the ins. co. may assign fault to both drivers and split the claim 50/50 or 60/40 etc. In my case, my damage was on the side of my ML and the other driver on the corner bumper just like yours. Even then, his company wanted 40/60 but luckily I was able to get the security camera video which showed me postioned 100% in the lane of travel (I was 1 second away from engaging drive) as well as the fact that I began backing out first. His company finally accepted 100%.

Last edited by E55Greasemonkey; Feb 15, 2021 at 09:35 PM.
Reply
Old Sep 24, 2020 | 01:25 PM
  #5  
E55Greasemonkey's Avatar
MBWorld Fanatic!
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2012
Posts: 4,508
Likes: 1,513
From: Orbiting the planet
This place is a joke.
After re-reading your post, you were backing out and the other driver was moving forward? It sounds like he had the right of way, and you may be found at fault. Again, your laws may be different, and I'm not a lawyer.
Reply
Old Sep 24, 2020 | 01:32 PM
  #6  
RA72825's Avatar
Banned
 
Joined: Oct 2005
Posts: 4,957
Likes: 1,640
Originally Posted by Fliplegend
Cross traffic and automatic braking won't stop someone else from hitting you....like in this case. I do agree, go through insurance. I'm not seeing the "again" though.
Completely disagree with this. If it keeps your car from poking out into cross aisle traffic, you avoid getting hit. simple logic
Reply
Old Sep 24, 2020 | 02:12 PM
  #7  
Fliplegend's Avatar
Member
 
Joined: Jul 2020
Posts: 224
Likes: 180
From: NE
S212 E350 Estate
Originally Posted by KEY08
Completely disagree with this. If it keeps your car from poking out into cross aisle traffic, you avoid getting hit. simple logic
I'll somewhat agree but i'd say you "lower your chances of getting hit vs avoiding it." You are also assuming the other drivers are paying attention and not on their cell phone.
Reply
Old Sep 26, 2020 | 01:26 AM
  #8  
ml3504matic____'s Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 545
Likes: 227
From: Toronto & California
2015 ML400 4MATIC, 2016 C300 4MATIC, 2014 E350 4MATIC (Totaled), 2006 E350 (Sold)
will update once everything is finalized
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-1

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-2

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-3

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-4

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-5

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-6

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-7

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
story-8

Mercedes Teases Updated EQS With Steer-By-Wire and a Yoke

 Verdad Gallardo
story-9

8 Mercedes Models With Poor Reliability Records

 Verdad Gallardo
Old Sep 30, 2020 | 03:54 AM
  #9  
ml3504matic____'s Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 545
Likes: 227
From: Toronto & California
2015 ML400 4MATIC, 2016 C300 4MATIC, 2014 E350 4MATIC (Totaled), 2006 E350 (Sold)
My insurance adjuster called me and declared that I”’ not at fault! Thanks to the witness statement provided. Without it, I would’ve been deemed at fault.

My insurance company wants to use a “remanufactured bumper” and i’m personally concerned with “how it will look”? maybe it’s not a big deal, maybe it is, but it’s just something that bothers me a bit.

My bumper also came into contact with the taillight as well and there is a small mark on it. My appraiser “claims” that it can be buffed out, which is something i totally disagree with. Not too sure why my insurance is being so cheap with the repairs when the other insurance company is paying for it.
Reply
Old Sep 30, 2020 | 08:12 AM
  #10  
RA72825's Avatar
Banned
 
Joined: Oct 2005
Posts: 4,957
Likes: 1,640
Your insurance adjusters claim of you being innocent and insistence on a cheap fix are not in sync. Something is fishy.
Typically you would be dealing directly with the other insurer if you had a police report showing you to be not at fault. You would not even be speaking with your agent unless the other party avoided your calls.
Reply
Old Sep 30, 2020 | 08:22 AM
  #11  
Fliplegend's Avatar
Member
 
Joined: Jul 2020
Posts: 224
Likes: 180
From: NE
S212 E350 Estate
Originally Posted by KEY08
Your insurance adjusters claim of you being innocent and insistence on a cheap fix are not in sync. Something is fishy.
Typically you would be dealing directly with the other insurer if you had a police report showing you to be not at fault. You would not even be speaking with your agent unless the other party avoided your calls.
Exactly. Definitely something fishy. If anything your insurance company should be asking you what YOU want so they can go after the other guy's insurance to ensure you get it.
Reply
Old Sep 30, 2020 | 12:16 PM
  #12  
Sunnyslope48's Avatar
Senior Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Apr 2016
Posts: 453
Likes: 149
From: Phoenix, AZ
2016 E350 Sport 2WD
Since the other party is at fault, insist on genuine OEM Mercedes parts. No time to cheap out now. Return it to the original condition, not to 'good enough' condition.
Reply
Old Sep 30, 2020 | 02:23 PM
  #13  
Red-Town's Avatar
Member
 
Joined: Mar 2018
Posts: 85
Likes: 15
From: Bay Area, CA
2016 MBZ E350
Originally Posted by ml3504matic____
My insurance adjuster called me and declared that I”’ not at fault! Thanks to the witness statement provided. Without it, I would’ve been deemed at fault.

My insurance company wants to use a “remanufactured bumper” and i’m personally concerned with “how it will look”? maybe it’s not a big deal, maybe it is, but it’s just something that bothers me a bit.

My bumper also came into contact with the taillight as well and there is a small mark on it. My appraiser “claims” that it can be buffed out, which is something i totally disagree with. Not too sure why my insurance is being so cheap with the repairs when the other insurance company is paying for it.
I have yet to have any issues with remanufactured bumpers (I manage automotive repair shops) on all the years i've been dealing with insurance companies 10+ years.

Originally Posted by Sunnyslope48
Since the other party is at fault, insist on genuine OEM Mercedes parts. No time to cheap out now. Return it to the original condition, not to 'good enough' condition.
That's not how insurance companies work unfortunately. The only way an insurance company would use OEM parts is if he goes with his own insurance and he has to have OE coverage on his policy. He would have to pay the deductible upfront but he can get that reimburse when the repairs are done since the other insurance took liability.
Reply
Old Oct 1, 2020 | 11:14 AM
  #14  
Sunnyslope48's Avatar
Senior Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Apr 2016
Posts: 453
Likes: 149
From: Phoenix, AZ
2016 E350 Sport 2WD
Originally Posted by Red-Town
That's not how insurance companies work unfortunately. The only way an insurance company would use OEM parts is if he goes with his own insurance and he has to have OE coverage on his policy. He would have to pay the deductible upfront but he can get that reimburse when the repairs are done since the other insurance took liability.
There is no requirement that you do what the insurance company wants you to do. Insurance is there to reimburse the policy holder for his loss and if his loss is OEM parts, so be it. The reimbursement to the policy holder is between the insurance company and the policy holder, not the injured party.
Reply
Old Oct 1, 2020 | 11:24 AM
  #15  
ml3504matic____'s Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 545
Likes: 227
From: Toronto & California
2015 ML400 4MATIC, 2016 C300 4MATIC, 2014 E350 4MATIC (Totaled), 2006 E350 (Sold)
i live in ontario, canada. We have something called “No-fault insurance,” where my insurance company forks the bill regardless of fault, and with that, there’s another policy that makes my insurance company to repair it to mint condition. but using “new genuine parts” on a 5-6 year old car puts it into a better position than i had the car before (better then mint). So with that being said, things are a bit complicated. i can pay the difference for a new bumper. but i don’t think it’s necessary worth it $450CAD + tax
Reply
Old Oct 1, 2020 | 12:44 PM
  #16  
Red-Town's Avatar
Member
 
Joined: Mar 2018
Posts: 85
Likes: 15
From: Bay Area, CA
2016 MBZ E350
Originally Posted by Sunnyslope48
There is no requirement that you do what the insurance company wants you to do. Insurance is there to reimburse the policy holder for his loss and if his loss is OEM parts, so be it. The reimbursement to the policy holder is between the insurance company and the policy holder, not the injured party.
Yup and since he is not the policy holder, all insurance companies will either use Aftermarket, used or reconditioned parts. They will never use New OE parts on a repair unless there is OE coverage on the policy.
Reply
Old Oct 6, 2020 | 02:32 AM
  #17  
ml3504matic____'s Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 545
Likes: 227
From: Toronto & California
2015 ML400 4MATIC, 2016 C300 4MATIC, 2014 E350 4MATIC (Totaled), 2006 E350 (Sold)
Well, just visited the car yesterday and the remanufactured bumper corners look really bad. Not really sure how to move forward with this now. But the paint is very good.
Reply
Old Oct 6, 2020 | 09:20 AM
  #18  
RA72825's Avatar
Banned
 
Joined: Oct 2005
Posts: 4,957
Likes: 1,640
Nah, there’s no problem with remanufactured bumpers. It must be in your mind.
Reply
Old Oct 6, 2020 | 06:38 PM
  #19  
Red-Town's Avatar
Member
 
Joined: Mar 2018
Posts: 85
Likes: 15
From: Bay Area, CA
2016 MBZ E350
Originally Posted by ml3504matic____
Well, just visited the car yesterday and the remanufactured bumper corners look really bad. Not really sure how to move forward with this now. But the paint is very good.
Take photos of it and bring it up with the repair shop, if they refuse to fix the issue, then escalate the issue with your insurance company and get them involved.
Reply
Old Nov 19, 2020 | 04:02 AM
  #20  
ml3504matic____'s Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 545
Likes: 227
From: Toronto & California
2015 ML400 4MATIC, 2016 C300 4MATIC, 2014 E350 4MATIC (Totaled), 2006 E350 (Sold)
Update, I’ve been determined to not be at fault. but i am experiencing the new bumper to have some issues as it is noticeable that it has been repaired
Reply
Old Nov 19, 2020 | 01:29 PM
  #21  
kajtek1's Avatar
MBWorld Fanatic!
15 Year Member
Photogenic
Liked
Loved
 
Joined: Jan 2009
Posts: 9,224
Likes: 1,797
From: V E G A S
1922 Ford Model T / no OBD
Refuse the bumper.
I had similar situation with windshield replacement and when negotiations took over a week, I got new MB glass at the end.
Reply
Old Nov 19, 2020 | 06:27 PM
  #22  
ml3504matic____'s Avatar
Thread Starter
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 545
Likes: 227
From: Toronto & California
2015 ML400 4MATIC, 2016 C300 4MATIC, 2014 E350 4MATIC (Totaled), 2006 E350 (Sold)
Originally Posted by kajtek1
Refuse the bumper.
I had similar situation with windshield replacement and when negotiations took over a week, I got new MB glass at the end.
Yeah i brought it up with my M.B. Body Shop, and they also notice the repair, the curvature is slightly different on one side and you can see spiderweb cracks behind the paint. Just dealing with the appraiser now
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 06:31 AM.

story-0
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-1
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-2
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-3
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-4
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-5
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-6
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-7
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE
story-8
Mercedes Teases Updated EQS With Steer-By-Wire and a Yoke

Slideshow: The 2027 update adds a fully digital steering system, revised styling, and potential charging upgrades as the company looks to revive interest in the luxury EV.

By Verdad Gallardo | 2026-04-04 10:24:38


VIEW MORE
story-9
8 Mercedes Models With Poor Reliability Records

Slideshow: From problematic air suspensions to early dual-clutch transmission issues, these specific models and years stand out as the least dependable modern Mercedes vehicles.

By Verdad Gallardo | 2026-03-26 18:08:10


VIEW MORE