E-Class (W212) 2010 - 2016: E 350, E 550

2010 E350 Bluetooth function...phone is fine...music is not

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Old 04-08-2021, 12:17 AM
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2010 E350
2010 E350 Bluetooth function...phone is fine...music is not

When I connected my Iphone to the bluetooth for music, the sound is spotty as it there is interference. The phone usage is fine. Any suggestions
?
Old 04-08-2021, 12:45 AM
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Is the issue still present with a different phone?
Old 04-08-2021, 12:50 AM
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Originally Posted by rapidoxidation
Is the issue still present with a different phone?
Good question. I need to try it with my wife's phone. Its odd that it just started happening
Old 04-08-2021, 03:53 AM
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It just dawned on me this is why I am replying now .Well, you can also turn off / on your phone and try to reconnect. Besides don't forget to switch off / on your phone's bluetooth prior to making this reconnection
Old 04-08-2021, 03:01 PM
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The basics would be to restart the phone. But if you need to go further, you'd delete the pairing on both the phone and car and redo the pairing. You can also reset comand, I think it's a long press or some other combination aside from disconnecting the battery to reset comand. Then there's always a firmware update but that would require going to the dealer. My bluetooth was spotty on my 2011 but a firmware update fixed it.
Old 04-09-2021, 01:15 AM
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Originally Posted by cetialpha5
The basics would be to restart the phone. But if you need to go further, you'd delete the pairing on both the phone and car and redo the pairing. You can also reset comand, I think it's a long press or some other combination aside from disconnecting the battery to reset comand. Then there's always a firmware update but that would require going to the dealer. My bluetooth was spotty on my 2011 but a firmware update fixed it.
2010 and 2011 models need the software update for streaming to work correctly. I have experienced this in both model years cars and in both it was corrected with the software update.
Old 04-09-2021, 02:27 PM
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Originally Posted by Arrie
2010 and 2011 models need the software update for streaming to work correctly. I have experienced this in both model years cars and in both it was corrected with the software update.
I tried unpairing/paring and it did not work. Sounds like I will have to get the firmware upgrade. Hate to give money to the dealer.


Thanks for the replies
Old 04-09-2021, 02:35 PM
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Originally Posted by Dclanders01
I tried unpairing/paring and it did not work. Sounds like I will have to get the firmware upgrade. Hate to give money to the dealer.


Thanks for the replies
I think they only charged me around an hour and at time I was about to use a $125 off $250 coupon or something like that so it wasn't too bad. Of course they did a free check and came up with 4k worth of updates I should do but most of that was new tires and brakes. They did clean the car afterwards and I got some free drinks/snacks and I think some free sandwich as they had a free breakfast/lunch bar.
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