E-Class (W212) 2010 - 2016: E 350, E 550

Hesitate upon acceleration

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Old 09-12-2022, 12:06 PM
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Mercedes 2016 E350 4matic
Hesitate upon acceleration

My 2016 Mercedes E350 4matic hesitates upon acceleration and when in 5th gear. What could be the cause? Can anyone help or have had or have this issue.
Old 09-12-2022, 01:04 PM
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Originally Posted by Harr Suter
My 2016 Mercedes E350 4matic hesitates upon acceleration and when in 5th gear. What could be the cause? Can anyone help or have had or have this issue.
Hesitation during acceleration from lean mixtures or tranny...
Many things can impact driveability: faulty pumps, misfires, low voltage... a specific TSB may be available for hesitations.
​​​​​​
Get your car scanned for obvious faults codes before anything.

Tell us about current mileage and service history....
​​​​​​
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Old 09-12-2022, 02:39 PM
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Mercedes 2016 E350 4matic
Hesitate upon acceleration

Originally Posted by CaliBenzDriver
Hesitation during acceleration from lean mixtures or tranny...
Many things can impact driveability: faulty pumps, misfires, low voltage... a specific TSB may be available for hesitations.
​​​​​​
Get your car scanned for obvious faults codes before anything.

Tell us about current mileage and service history....
​​​​​​

It currently has about 70000 miles, currently been scanned no faults. No major services
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Old 09-12-2022, 02:49 PM
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Originally Posted by Harr Suter
It currently has about 70000 miles, currently been scanned no faults. No major services
...​​​​​​unfortunately nothing obvious.

You're left with troubleshooting from data or the wet finger parts canon
#1: unregulated fuel pressure ?
#2: negative fuel trims ?
#3: ignition misfire ?


Last edited by CaliBenzDriver; 09-12-2022 at 03:53 PM.
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Old 09-12-2022, 03:55 PM
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Originally Posted by Harr Suter
It currently has about 70000 miles, currently been scanned no faults. No major services
Scanned by? Autozone/PepBoys/AdvanceAuto, or MB-aware scanner? Sometimes there are no "visible faults" unless you get down to the modules and check for stored codes.

Hesitate under mild acceleration, or hard acceleration (like racing off the light)?

If it only happens about the 5th gear, and not other gears, @CaliBenzDriver what do you think about disconnecting both batteries? Count to ... 1 min? Then, reconnect.

Last edited by juanmor40; 09-12-2022 at 03:57 PM.
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Old 09-12-2022, 05:31 PM
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Mercedes 2016 E350 4matic
Originally Posted by juanmor40
Scanned by? Autozone/PepBoys/AdvanceAuto, or MB-aware scanner? Sometimes there are no "visible faults" unless you get down to the modules and check for stored codes.

Hesitate under mild acceleration, or hard acceleration (like racing off the light)?

If it only happens about the 5th gear, and not other gears, @CaliBenzDriver what do you think about disconnecting both batteries? Count to ... 1 min? Then, reconnect.

only under mild acceleration, takes off fine under hard acceleration.
I will try disconnecting both batteries
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Old 09-12-2022, 10:55 PM
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Be sure to do like 10 or 15min, in my experience 1min isnt long enough.

Not sure on your car but do u have sport/eco mode for the trans, does it do it in either or just eco?
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Old 09-13-2022, 01:14 PM
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Mercedes 2016 E350 4matic
I tried the batteries, that didn’t work. Thank you
Old 09-13-2022, 01:17 PM
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Mercedes 2016 E350 4matic
I will try the batterie’s again for about 15mins.
I have not tried it in sport mode.
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Old 09-13-2022, 07:16 PM
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By no means am i expert, i just do know the 4matic kind of learns driving style or some such in eco but think it doesnt use that in sport. Anyhow good luck
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Old 09-13-2022, 07:55 PM
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The car Reboot step is an excellent start for any odd symptoms. Once done you can assume SAM's are back on their best behavior.

Without access to live data... the next step is your local MB specialist who has tools to restore lost performance.


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Old 09-14-2022, 08:55 AM
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The part that throw me a for loop is only happening in 5th gear. That eliminates a lot of possibilities like fuel pump or engine mounts and points to the gearbox itself. Maybe the gears or the torque converter is starting to fail?
Old 09-14-2022, 12:56 PM
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Mercedes 2016 E350 4matic
Hesitation upon acceleration

Originally Posted by bzcat
The part that throw me a for loop is only happening in 5th gear. That eliminates a lot of possibilities like fuel pump or engine mounts and points to the gearbox itself. Maybe the gears or the torque converter is starting to fail?
thank you guys, I looked up signs off a bad torque converter and it lines up with what’s happening. I plan to take it to my mechanic to checkout. I will keep you updated.
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