E-Class (W212) 2010 - 2016: E 350, E 550

Get lucky once in a while - SRS fault message solved

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 10-16-2022, 08:10 PM
  #1  
Junior Member
Thread Starter
 
kevinr1916's Avatar
 
Join Date: Oct 2022
Posts: 22
Likes: 0
Received 30 Likes on 16 Posts
2014 E350 4matic wagon
Get lucky once in a while - SRS fault message solved

I was getting the dreaded Passenger SRS fault message on startup in my '14 E350 wagon, and the airbag light on the dash was on. Interestingly, the Passenger Airbag on/off indicator was working correctly, so I figured it was NOT the seat occupancy sensor. Ordered an iCarsoft code reader from Amazon. Turned out to be a code for the Seat Position Sensor - open circuit. Hmmm. Very little luck on that searching in the forum and a general Google search. Could not even find a part number for it, though I did find one on Alibaba so I had a hazy idea of what it looks like.

Got some decent weather today, so figured I would have a poke around. Jacked the seat up as far as it would go and wedged myself into the rear footwell to have a look. Hey - it's right there! And huh, there is a blue connector that sure looks like it ought to have something plugged into it. rummaged around to no avail under the seat, but then happened to spot a stray cable with a blue connector between the side of the seat and the car when looking from above. Plugged it in and voila! Problem solved. I suspect that the seat occupancy sensor was replaced at some point given that things were not attached quite right under the seat as far as cable anchors, and the dealer monkey who did it likely broke the latch on this connector. So it just slips in and out now. A small ziptie has made it much more permanent.

This car's ENTIRE service history until a couple months ago was at the dealer in West Palm Florida. Sigh. I see that Mercedes dealers are no better at doing this stuff right the first time than the BMW dealers I have been dealing with for decades. Always something not right every time they touch one of my cars. Though I do seem to have my BMW dealer trained that I am a fussy SOB and WILL bring the car right back if anything is amiss, and I WILL be checking up on any warranty/recall work they have done. Took a few years. But as usual, if you want something done right, best do it yourself if possible!

Kevin Rhodes
Port Charlotte, FL / Westbrook, ME
2014 E350 wagon 70K
The following 5 users liked this post by kevinr1916:
BenzV12 (10-18-2022), biker349 (10-17-2022), pierrejoliat (10-18-2022), Robjr (10-18-2022), up_too_late (10-17-2022)
Old 10-17-2022, 09:25 AM
  #2  
Super Member
 
S. Madman's Avatar
 
Join Date: Feb 2019
Location: FL
Posts: 666
Received 382 Likes on 246 Posts
2012 E550 sedan 2019 E63 Wagon
Originally Posted by kevinr1916
I was getting the dreaded Passenger SRS fault message on startup in my '14 E350 wagon, and the airbag light on the dash was on. Interestingly, the Passenger Airbag on/off indicator was working correctly, so I figured it was NOT the seat occupancy sensor. Ordered an iCarsoft code reader from Amazon. Turned out to be a code for the Seat Position Sensor - open circuit. Hmmm. Very little luck on that searching in the forum and a general Google search. Could not even find a part number for it, though I did find one on Alibaba so I had a hazy idea of what it looks like.

Got some decent weather today, so figured I would have a poke around. Jacked the seat up as far as it would go and wedged myself into the rear footwell to have a look. Hey - it's right there! And huh, there is a blue connector that sure looks like it ought to have something plugged into it. rummaged around to no avail under the seat, but then happened to spot a stray cable with a blue connector between the side of the seat and the car when looking from above. Plugged it in and voila! Problem solved. I suspect that the seat occupancy sensor was replaced at some point given that things were not attached quite right under the seat as far as cable anchors, and the dealer monkey who did it likely broke the latch on this connector. So it just slips in and out now. A small ziptie has made it much more permanent.

This car's ENTIRE service history until a couple months ago was at the dealer in West Palm Florida. Sigh. I see that Mercedes dealers are no better at doing this stuff right the first time than the BMW dealers I have been dealing with for decades. Always something not right every time they touch one of my cars. Though I do seem to have my BMW dealer trained that I am a fussy SOB and WILL bring the car right back if anything is amiss, and I WILL be checking up on any warranty/recall work they have done. Took a few years. But as usual, if you want something done right, best do it yourself if possible!

Kevin Rhodes
Port Charlotte, FL / Westbrook, ME
2014 E350 wagon 70K

I am in the same boat, don't have to drive at all with the new position. Now I get little more time to fool around cars.
The following 2 users liked this post by S. Madman:
biker349 (10-17-2022), pierrejoliat (10-18-2022)
Old 10-17-2022, 01:19 PM
  #3  
MBWorld Fanatic!
 
juanmor40's Avatar
 
Join Date: May 2021
Location: Tampa, FL
Posts: 1,954
Received 1,559 Likes on 976 Posts
2008 E350 (W211 @170K), 2012 ML350 (W166 @119K), 2014 E350 Sport (W212 @96K), 2015 ML350 (W166 @92K)
Originally Posted by kevinr1916
I was getting the dreaded Passenger SRS fault message on startup in my '14 E350 wagon, and the airbag light on the dash was on. Interestingly, the Passenger Airbag on/off indicator was working correctly, so I figured it was NOT the seat occupancy sensor. Ordered an iCarsoft code reader from Amazon. Turned out to be a code for the Seat Position Sensor - open circuit. Hmmm. Very little luck on that searching in the forum and a general Google search. Could not even find a part number for it, though I did find one on Alibaba so I had a hazy idea of what it looks like.

Got some decent weather today, so figured I would have a poke around. Jacked the seat up as far as it would go and wedged myself into the rear footwell to have a look. Hey - it's right there! And huh, there is a blue connector that sure looks like it ought to have something plugged into it. rummaged around to no avail under the seat, but then happened to spot a stray cable with a blue connector between the side of the seat and the car when looking from above. Plugged it in and voila! Problem solved. I suspect that the seat occupancy sensor was replaced at some point given that things were not attached quite right under the seat as far as cable anchors, and the dealer monkey who did it likely broke the latch on this connector. So it just slips in and out now. A small ziptie has made it much more permanent.

This car's ENTIRE service history until a couple months ago was at the dealer in West Palm Florida. Sigh. I see that Mercedes dealers are no better at doing this stuff right the first time than the BMW dealers I have been dealing with for decades. Always something not right every time they touch one of my cars. Though I do seem to have my BMW dealer trained that I am a fussy SOB and WILL bring the car right back if anything is amiss, and I WILL be checking up on any warranty/recall work they have done. Took a few years. But as usual, if you want something done right, best do it yourself if possible!

Kevin Rhodes
Port Charlotte, FL / Westbrook, ME
2014 E350 wagon 70K

The same happened to me once picked up my mom several years ago. She opens the rear door passenger, gets in the car and when I shifted to move I get the Passenger SRS message. It puzzled me for a moment, but I kept going while thinking about it. When reaching our destination, I asked: "Mom, did you notice something off when you got in the car?" and she replied that she may have stepped on something under the seat but could not see it in the dark.

I stayed, took the flashlight (always in the left rear trunk compartment ), and did exactly as you did: moved the seat all the way forward, and there it was: a blue connector dangling on its own. Found the empty slot where is fitted, and voila the message was gone.

I can only assume I may have moved it out of position closer to where a passenger could inadvertently touch it when vacuuming the rear of the car (w/o disconnecting it). I am a bit more careful when vacuuming (though not certain that was the source)> It has not happened again.



The following 3 users liked this post by juanmor40:
BenzV12 (10-18-2022), biker349 (10-17-2022), pierrejoliat (10-18-2022)
Old 10-18-2022, 02:46 AM
  #4  
MBWorld Fanatic!
 
BenzV12's Avatar
 
Join Date: Dec 2011
Posts: 3,891
Received 610 Likes on 460 Posts
W212 FL
It's nice to see you found the glitches and shared with us
My stupid bimmer needed to have that module replaced , but thankfully warranty helped me out
Old 10-18-2022, 03:13 AM
  #5  
MBWorld Fanatic!
 
S-Prihadi's Avatar
 
Join Date: May 2018
Location: Jakarta-Indonesia
Posts: 4,305
Received 4,374 Likes on 2,564 Posts
2014 - W212.065 - E400 ( M276.820, 3 liter Turbo) RWD not Hybrid
When I first bought my pre-owed E400 and took it for full Xentry scan as pre-purchase simple inspection at a reputable dealer, the rear parking sensors ALL of them showed error.
I accepted car as is.

Guess what actually happened ?
Probably MB Indonesia, they did not click well the primary wiring harness connector of those sensors at the rear bumper.
It was simply a disconnected connector. I think it is because the First-Aid-Kit is stashed there and that connector got pushed around when one inserted the First-Aid Kit into the cavity.
Right side at trunk, rear of REAR SAM Fuse Box.


This one



Some tip.......
I do not know if this is because of my country high 80-90% ish humidity all year round or junk quality, those grey foam MB uses to stop cable or connector rubbing noise, on mine by year 7th they turn to dust when I squeeze them.

On the interior roof liner, at the overhead light, same thing happened, foam becomes dust.
Overtime, loosing the foam aka wire becomes loose and free to vibrate to touch other things vibrating, can produce very minor irritating sound at certain speed or frequency.
It is a low level sound, but irritating nevertheless.

Once most of the foam becomes dust at many enough wires in car interior, then the car will have the stupid minor noises at certain speed/frequency.
I am hyper sensitive to these kind of noises.


Someday I need to open up my roof liner again !!!! Damn. 1st time was panaromic main bolts re-tightening and loctite thread locker treatment for the dreaded CLUNK sound pano is famous for when car is "twisted".

Here is what will generate the noise I mentioned. Below is the reading light + switch assy at the roof liner/review mirror.







These grey foam will become dust.

Last edited by S-Prihadi; 10-18-2022 at 03:17 AM.
The following users liked this post:
pierrejoliat (10-18-2022)
Old 10-18-2022, 07:29 AM
  #6  
MBWorld Fanatic!

 
DFWdude's Avatar
 
Join Date: Apr 2006
Location: Dallas-Ft.Worth,TX
Posts: 4,641
Received 1,751 Likes on 1,121 Posts
2016 E350 Sport
I don't think the foam turning to dust is a high humidity problem. My two MBs live in the arid southern middle west of America, and I notice the foam turning to dust as well (on the older car). It may have more to do with heat -- hotter climates -- but I'm thinking that the foam simply has a life where it is soft and pliable, then with age turns stiff and brittle. Amazing how it turns to dust when you squeeze it.

And I'm guessing it's not just a Mercedes problem...
The following 2 users liked this post by DFWdude:
pierrejoliat (10-18-2022), Robjr (10-18-2022)
Old 10-18-2022, 07:36 AM
  #7  
MBWorld Fanatic!
 
S-Prihadi's Avatar
 
Join Date: May 2018
Location: Jakarta-Indonesia
Posts: 4,305
Received 4,374 Likes on 2,564 Posts
2014 - W212.065 - E400 ( M276.820, 3 liter Turbo) RWD not Hybrid
Your "older car" is more than 10 years or less ?

Trending Topics

Old 10-18-2022, 12:11 PM
  #8  
MBWorld Fanatic!

 
DFWdude's Avatar
 
Join Date: Apr 2006
Location: Dallas-Ft.Worth,TX
Posts: 4,641
Received 1,751 Likes on 1,121 Posts
2016 E350 Sport
Originally Posted by S-Prihadi
Your "older car" is more than 10 years or less ?
It's a 21 year-old C320 (M/Y 2001) I replaced the headliner 8 years ago, because its adhesive foam layer turned to dust 8 years ago, and the headliner fell.

Tip to all: Do NOT use your thumb to push into the headliner... for any year MB. Looksie, but no touchie! Do NOT use pressure when vacuuming the headliner, either!

Last edited by DFWdude; 10-20-2022 at 08:49 AM.
The following 2 users liked this post by DFWdude:
juanmor40 (10-18-2022), pierrejoliat (10-20-2022)

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Get lucky once in a while - SRS fault message solved



All times are GMT -4. The time now is 04:18 AM.