When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
2010-2016 212 with Burl Walnut / Burred Walnut trim
MBUSA has agreed to offer sliding-scale coverage to: (1) reimburse certain amounts that owners or lessees of Subject Vehicles paid out-of-pocket for certain repairs to address fading or discoloration; and (2) cover certain amounts for future repairs to address fading or discoloration. Coverage will include inspection of the vehicle by an authorized Mercedes-Benz dealer to diagnose the possible cause of any observed fading, discoloration, or development of a cloudy appearance.
Warranty coverage will be extended on the following sliding scale of coverage from 4 years to 15 years from the original warranty start date.
• Period One is defined as the time period during which the Subject Vehicle has or had fewer than four years (48 months) from the Subject Vehicle’s original in-service date. For Period One, you may claim 100% of the warranty repair cost.
• Period Two is defined as the time period from the end of Period One until the Subject Vehicle has or had fewer than eight years (96 months) from the Subject Vehicle’s original in-service date. For Period Two, you may claim 75% of the warranty repair cost. This means that the other 25% must be collected from the customer.
• Period Three is defined as the time period from the end of Period Two until the Subject Vehicle has or had fewer than ten years (120 months) from the Subject Vehicle’s original in-service date. For Period Three, you may claim 55% of the warranty repair cost. This means that the other 45% must be collected from the customer.
• Period Four is defined as the time period from the end of Period Three until the Subject Vehicle has or had fewer than thirteen years (156 months) from the Subject Vehicle’s original in-service date. For Period Four, you may claim 50% of the warranty repair cost. This means that the other 50% must be collected from the customer.
• Period Five is defined as the time period from the end of Period Four until the Subject Vehicle has or had fewer than fifteen years (180 months) from the Subject Vehicle’s original in-service date. For Period Five, you may claim 30% of the warranty repair cost. This means that the other 70% must be collected from the customer.
Goodwill No Longer Allowed: In light of the significant benefits that are being provided under the settlement agreement, the Subject Vehicles are no longer eligible for goodwill consideration for repair or replacement.
Does this settlement mean that the Subject Vehicles are defective? No. The Court has not decided in favor of the plaintiffs. MBUSA denies the material factual allegations and legal claims asserted by the plaintiffs and settlement class members, including allegations that the “Burl Walnut Trim” is defective in any way.
Does the fading or discoloration of the Burl Walnut Trim mean the vehicle is defective? No. Fading or discoloration of the Burl Walnut Trim, can occur due to a wide range of potential causes, including external influences such chemical exposure, harsh or abrasive cleaners, accidents, or alterations. An authorized Mercedes-Benz Service Center will need to inspect a vehicle to diagnose the possible cause of any observed fading or discoloration of the Burl Walnut Trim.
I registered my vehicle 2013 E-350 sedan for fading burl trim with the class action suit. I estimate around 50% of the trim is faded. 10 year owner and always garaged with 70K miles currently on the odometer. What is the next step? Will [size=13px]I[/size] receive a notice in the mail ? or [size=13px]should[/size] I just made an appointment with the local dealer for repairs? or can I go to any shop than can do the work? Thanks in advance for any feedback!
Under the wood trim settlement I fall into Period Two where MB pays 75% and I pay 25% but they have just quoted me $1,533.50 at RBM of Atlanta Mercedes dealership so that means they are now trying to charge a total of $6,134 to replace the faded wood trim in a 2015 E250 that falls under the class action settlement. Has anyone else had this done and what did they charge you? $6,134 seems absolutely ridiculous since I read that several years ago the parts were around $3,000 and 3.5 hours of labor. My front trim is quite bad but it seems steep to charge over $1,500 under extended warranty to replace to based on prices others have discussed at previous times. Has MB just decided to double the cost of replacement so that customers are paying vastly inflated pricing after the class action settlement?
I don't own the 2011 E550 anymore but I recall bringing it to the dealer for this issue within 48 months of the in service date. They declined warranty covered as the car was just over 50k miles at the time. They offered a 10% discount instead and I declined the service.
I wonder if I still owned the car if I could get them to cover 100% of the wood repair now because there is a record of the issue prior to the 48 month mark.
Hi all, FYI, I was quoted $8,008.44 for parts and labor to replace every piece of (faded) wood trim in my 2011 E550 sedan. My car's in service date falls into the 50% coverage period, meaning I'd be out of pocket $4,000. Needless to say I will not be going this route. Just wanted to share in case anyone is curious. Would be interested to see quotes others receive.
Hi all, FYI, I was quoted $8,008.44 for parts and labor to replace every piece of (faded) wood trim in my 2011 E550 sedan. My car's in service date falls into the 50% coverage period, meaning I'd be out of pocket $4,000. Needless to say I will not be going this route. Just wanted to share in case anyone is curious. Would be interested to see quotes others receive.
I have to wonder if certain dealers are being obnoxious in their pricing. earlier I've seen members quote prices as low as $1,500-$3,000.
Under the wood trim settlement I fall into Period Two where MB pays 75% and I pay 25% but they have just quoted me $1,533.50 at RBM of Atlanta Mercedes dealership so that means they are now trying to charge a total of $6,134 to replace the faded wood trim in a 2015 E250 that falls under the class action settlement. Has anyone else had this done and what did they charge you? $6,134 seems absolutely ridiculous since I read that several years ago the parts were around $3,000 and 3.5 hours of labor. My front trim is quite bad but it seems steep to charge over $1,500 under extended warranty to replace to based on prices others have discussed at previous times. Has MB just decided to double the cost of replacement so that customers are paying vastly inflated pricing after the class action settlement?
You're not the only one I've observed the exact same thing. What you're saying seems to be the case, what a wretched case it is!
Is there a claim here? There are several posts in this forum showing the repair used to float around a certain price range, now that there's a settlement, everyone is getting a quote at double to triple those original quotes, is there any recourse for that?
Last edited by AllPhonesAretap; 03-27-2023 at 12:52 PM.
Reason: I thought about something a little bit more
Has anyone on this thread had their wood trim replaced by the dealer yet? My 2013 E-350 sedan has been approved for 55% coverage by Mercedes Benz. I went to my local dealer 2 weeks ago with my letter from MB, and I’m still waiting for a cost estimate. My service manager that I contacted twice already has not returned my calls yet. I’m getting the feeling that they would rather not do the work. I live in Fairfield Ca, and I would like to hear from anyone in the Bay Area that’s had the replacement done and what their out of pocket cost was.
Curious to learn if anyone has been reimbursed by the settlement administrator? I sent all required documents several months ago and have heard nothing since. .
So, today I took my car in for the extended warranty.
Advisor was very nice stating we would need to do the entire interior under warranty and not only the pieces that were faded.
Stating it would be a mismatch if only some trim was replaced.
The center console and center dash trim are faded.
My cost to get everything replaced is $900.
I think the total bill is $2100 parts and labor.
So, today I took my car in for the extended warranty.
Advisor was very nice stating we would need to do the entire interior under warranty and not only the pieces that were faded.
Stating it would be a mismatch if only some trim was replaced.
The center console and center dash trim are faded.
My cost to get everything replaced is $900.
I think the total bill is $2100 parts and labor.
Why not. Dropping it off next week.
Ill post some before after pics next week.
Given that other dealers seem to be pricing the repair high as they don't want to do the work I suggest that you post and shared any kind of documents with prices (invoice, quotes, etc.) minus your personal info of course. This will help others to contest these inflated prices.
Given that other dealers seem to be pricing the repair high as they don't want to do the work I suggest that you post and shared any kind of documents with prices (invoice, quotes, etc.) minus your personal info of course. This will help others to contest these inflated prices.
Has anyone on this thread had their wood trim replaced by the dealer yet? My 2013 E-350 sedan has been approved for 55% coverage by Mercedes Benz. I went to my local dealer 2 weeks ago with my letter from MB, and I’m still waiting for a cost estimate. My service manager that I contacted twice already has not returned my calls yet. I’m getting the feeling that they would rather not do the work. I live in Fairfield Ca, and I would like to hear from anyone in the Bay Area that’s had the replacement done and what their out of pocket cost was.
hi,
I live in SF & purchased a 2011 E350 wagon from Santa Rosa MB in 12/2020.
In early 2021, I replaced the badly faded complete front dash wood & the top pieces of faded wood of front doors.
Because my previous FIVE MBs from 1994 - 2001 had perfect wood, I just couldn’t drive the 2011 with that lousy, faded wood. which was a result of MB FORGETTING to add UV solvent into the wood varnish.
The back door wood was ok because of the UV film.
I did all this while MB was evading responsibility
& ducking from their duty for all those years.
I went to MB of Santa Rosa, spent just under $1500 for those pieces & had my Indy MB body shop man replace the wood. I’m guessing he charged me $600 to put the new wood in place.
I don’t know which MB Dealer you patronize,
but I do recommend MB / San Rafael.
My service rep is Angelo who drives a 212 sedan,
so he understands what we’re dealing with the
monolithic Benz machine.
Good for you!
After all the years of evasion, MB is stepping up!
Their lawyers caved . . .
Just remember that the replacement wood is likely to fade, years down the road, as there’s no evidence that newer pieces actually were produced with the UV Varnish which was always missing which caused the unsightly fading originally.
After I replaced my front faded wood pieces, I had my MB Body Shop put UV Film on the INSIDE of front door glass, the windshield glass & the Sunroof glass to minimize future fading & reduce UV damage.
MB cut corners in the W212 systems including
UV on those areas, improper wood production &
shoddy synthetic leather they like to call
MBTEX &/or ARTICO known for ripping in the driver’s seat area which I also had to repair.
FYI, my previous E Estate Wagons (a ‘94 S124 & a ‘01 S210) NEVER had UV damage or heat build up or wood fading. And, the real leather option on both previous wagons was perfect, & both present owners of those 2 Wagons enjoy the superior quality of those E’s before the cost-cutting of the 212 era.
Given that other dealers seem to be pricing the repair high as they don't want to do the work I suggest that you post and shared any kind of documents with prices (invoice, quotes, etc.) minus your personal info of course. This will help others to contest these inflated prices.
Hopefully others will receive a letter like mine, I was originally told 50% in the first letter sent, now it's 100% coverage.
02-03-2023, 02:07 PM
Wood trim extended warranty
