E-Class (W212) 2010 - 2016: E 350, E 550
Sponsored by:
Sponsored by: CARiD

Comand Issues

Old Apr 5, 2023 | 05:31 AM
  #1  
Victor66's Avatar
Thread Starter
Newbie
 
Joined: Apr 2023
Posts: 2
Likes: 0
From: Kent
W212 E350, R172 SLK55
Comand Issues

Hello, first time poster at end of tether. My 2012 E350cdi with Harman Kardon has lost all audio, the reverse camera no longer works and will not connect any phones. The amplifier has been tested and confirmed all fine. I have a screenshot of comand in service mode. Would appreciate any advice as to where any linked components are on a W212 Estate. I have searched high and low for a wiring diagram without success l. Thanks in anticipation


Reply
Old Apr 5, 2023 | 12:48 PM
  #2  
konigstiger's Avatar
Out Of Control!!
 
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
Might I suggest having someone with Xentry (MB diagnostics) erase all stored codes and pull current.
Reply
Old Apr 5, 2023 | 01:39 PM
  #3  
CaliBenzDriver's Avatar
Out Of Control!!
Community Builder
Community Influencer
Liked
Community Favorite
 
Joined: Apr 2019
Posts: 11,923
Likes: 6,776
From: Silicon Valley
W212 MY'14 M276-3.5NA @75kMi
open in the media fiber loop

Originally Posted by Victor66
Hello, first time poster at end of tether. My 2012 E350cdi with Harman Kardon has lost all audio, the reverse camera no longer works and will not connect any phones. The amplifier has been tested and confirmed all fine. I have a screenshot of comand in service mode. Would appreciate any advice as to where any linked components are on a W212 Estate. I have searched high and low for a wiring diagram without success l. Thanks in anticipation
Good job getting the info screen you needed


Your NTG works but the HK Audio has no sound with a known good Amplifier. Engineering screen shows a "Ring break pos.1" and "Wrong MOST-Ring".

Your issue is an open fiber link in POS.1.
No light > no data > no digital audio sound!

Now the whole question becomes...
what is the module sitting as MOST#1 ??

That module is sleeping not passing any data out. It is keeping your fiber loop open.

This where @konigstiger pops the best document with all the answers

I think somewhere around the NTG Menus... you can display the ordered list of active MOST devices... get that list of devices!

The missing module will be your bad guy... satellite module (trunk left side) + 3G Cellular module likes attention (trunk forward)... double check.


> BYPASS Workaround... $5 Fix:
If a useless module is raining on your parade, chances are you can bypass it with an eBay fiber extension .
🤞

Last edited by CaliBenzDriver; Apr 5, 2023 at 09:42 PM. Reason: KT Docs / Bypass plugin
Reply
Old Apr 6, 2023 | 04:51 AM
  #4  
Victor66's Avatar
Thread Starter
Newbie
 
Joined: Apr 2023
Posts: 2
Likes: 0
From: Kent
W212 E350, R172 SLK55
Thanks Guys. I bought the fibre loop, just can't find the modules 😂
Reply
Old Apr 6, 2023 | 02:28 PM
  #5  
CaliBenzDriver's Avatar
Out Of Control!!
Community Builder
Community Influencer
Liked
Community Favorite
 
Joined: Apr 2019
Posts: 11,923
Likes: 6,776
From: Silicon Valley
W212 MY'14 M276-3.5NA @75kMi
elimination...

Originally Posted by Victor66
Thanks Guys. I bought the fibre loop, just can't find the modules 😂
without information about what is standing as MOST#1, you can proceed by elimination. The media MOST is a small network wired in a loop with optical fibers: Channel In + Channel Out

In the TRUNK you have:
  1. Satellite module (driver side)
  2. main Ampifier module (near sat.)
  3. bass channel Amplifier (under rear deck )
  4. MBrace module (over gas tank)
  5. NTG upfront head
  6. (Aux input option module?)
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 11:03 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE