HBerman

My car was produced on 6/30, was invoiced on 7/14 and was at the port in Germany on 7/15 (code B7). I learned from the dealer today that there is a shipping block on approximately 3,000 vehicles, but he had no further information. The cars being held were E-Class, SLC, GLC, and a few other models. The dealer got this information from his rep at the distribution center so I presume that it is accurate. I've only seen a bulletin on the garage door opener needing to be reprogrammed by the dealer, but nothing else. I sure hope it's not an issue with the engine or the transmission! I gave it until this Friday for a release status. Otherwise, I told the dealer to reorder the car. I'm good with my current 2013 E550 so I'm not in a rush to have a rebuilt car.

DP2014

Is their still a hold at the VPC my E300 luxury is arriving at the VPC on August 3rd and was hoping it would release within 4 days?

silberrosa

Can imagine your car delay is anything major. Likely just software flashing etc.

HBerman

The car is still in Germany with no ship assignment. I have not been given any additional information, but if it was only software flashing the car would have been sent to the VPC in GA and the correction done there. I think that it is something more serious to cause a stop shipment. I read another post from another person in this forum that stated that his car was landed in CA, but could not be delivered until a part for the radar could be delivered to correct a defect. This could be what is happening to my vehicle. My car should have shipped out by July 15 and would have arrived at the VPC in early August.

UPDATE: It's now three weeks and counting. Neither the dealer nor the MB Rep can determine when the car will be released. Sigh!!!!

HBerman

New information as of August 30: The car is waiting for a new crankshaft to be installed! Apparently some 3,000 vehicles are affected with no date for the fix. I'm not sure what is going on here, but I'm not going to accept delivery of a vehicle with a rebuilt engine before I even get to drive it!!

teksurv

Thanks for the update. I also would refuse delivery of that particular vehicle based on the repair.

Yogujuhere

WTF a new Crankshaft?! Thats crazy.

Streamliner

Just what everyone wants in a brand new car: an engine that has been torn down to the crankshaft and then put back together. And, I'm assuming that this is not being done at the factory. I'd pass and place another order. Actually, I'd buy a CPO S550 for the same money and be way happier.

HBerman

Well, I'm not certain whether the engine was actually torn down or just inspected by taking off the oil pan. In any event, the car is now on the Brasilia Highway and will arrive at the VPC in Brunswick on 9/15. The dealer will be going through the car in more detail than usual to determine that all is in order. MB has given me 1 lease payment and free 3-year/30,000 maintenance to make up for the delays. I'll just have to see if things are OK or not.

beejAMG

lol funny how some people can over react at times. these guys must be fun at parties.

look at it this way, at least theyre correcting the mistakes before delivery.

HBerman

A new vehicle has been ordered and will be delivered in mid-November. The original E300 with the replaced/rebuilt engine will be arriving at the dealer in the third week of September. Someone else can have the luxury of experiencing a refurbished vehicle.

HBerman

Thank you for your comment. I've ordered a new vehicle which will arrive in mid-November.

Streamliner

Good move!

CanadianEKlass

My E300 4Matic produced 6/21, no problems with the crankshaft

HBerman

Well I don't think that the engine will fail immediately. There was a reason that the engines were being rebuilt the following week. I would be that there will be a TSB shortly on the issue.