Notices
E-Class (W213) 2016 - 2023

Does Mbrace work outside of North America?

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Sep 3, 2016 | 05:11 PM
  #1  
ua549's Avatar
Thread Starter
MBWorld Fanatic!
10 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 5,373
Likes: 1,104
.
Does Mbrace work outside of North America?

The title says it all. Will Mbrace work in non-Verizon areas? If not, can the provider be switched to a GSM/LTE network provider? That might be worth it even in the US in areas where Verizon coverage is almost nonexistent.
Reply
Old Sep 3, 2016 | 05:27 PM
  #2  
BeachBunny's Avatar
Super Member
 
Joined: May 2014
Posts: 620
Likes: 65
From: Florida
2018 E300 Luxury - P3 and more
Originally Posted by ua549
The title says it all. Will Mbrace work in non-Verizon areas? If not, can the provider be switched to a GSM/LTE network provider? That might be worth it even in the US in areas where Verizon coverage is almost nonexistent.
Considering Mbrace is actually owned/run by Verizon, nope.

I've not had the chance to tear apart a W213 yet, but on the W212, it's running CDMA. As you're probably aware, CDMA's pretty much dead... Except for Verizon in the USA. Even Canada completely dumped CDMA.

Now, that said, if you can somehow get your car to a non-US dealership and put the local firmware on your car's COMAND system, the car will use your phone's Bluetooth connection for data, no extra subscriptions required.
Reply
Old Sep 4, 2016 | 12:36 PM
  #3  
ua549's Avatar
Thread Starter
MBWorld Fanatic!
10 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 5,373
Likes: 1,104
.
If the COMMAND system is flashed with the Canadian firmware, are any features lost? I'm thinking about navigation system functions such as local traffic and weather alerts, points of interest destination downloads. Is there a Canadian app that replaces Mercedes Me that talks directly from phone to car without going through Verizon?

For me the real issues are the willingness of a Canadian dealer to either flash the COMMAND firmware or send it to a Florida dealer for flashing and whether this void the US warranty.
Reply
Old Sep 5, 2016 | 01:57 PM
  #4  
BeachBunny's Avatar
Super Member
 
Joined: May 2014
Posts: 620
Likes: 65
From: Florida
2018 E300 Luxury - P3 and more
I wish I had answers for you on that.

I was planning on modifying my W212, but it's been so unreliable that I haven't ever had it in my possession long enough to modify it. I also only have the documentation for the W212, not W213.
Reply
Old Sep 5, 2016 | 02:05 PM
  #5  
ua549's Avatar
Thread Starter
MBWorld Fanatic!
10 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 5,373
Likes: 1,104
.
I'll have to question my local dealer's service manager. I doubt if I'll get a straight answer though.
Reply
Old Sep 6, 2016 | 03:14 PM
  #6  
listerone's Avatar
MBWorld Fanatic!
 
Joined: Dec 2009
Posts: 1,121
Likes: 12
From: Connecticut
2018 BMW 540d
Don't know about "outside North America" but the one time I really needed it (airbag deployed...don't ask) it worked in the middle of nowhere on a highway about 150 miles north of Montreal.They knew exactly where to send the ambulance (as advertised).
Reply
Old Sep 6, 2016 | 05:58 PM
  #7  
BeachBunny's Avatar
Super Member
 
Joined: May 2014
Posts: 620
Likes: 65
From: Florida
2018 E300 Luxury - P3 and more
Originally Posted by listerone
Don't know about "outside North America" but the one time I really needed it (airbag deployed...don't ask) it worked in the middle of nowhere on a highway about 150 miles north of Montreal.They knew exactly where to send the ambulance (as advertised).
How long ago was this? Canadian carriers started shutting down CDMA (what Verizon/mBrace use) back in 2014 and have slowly been whittling it away one tower at a time, re-farming the radio spectrum for either HSPA+ or LTE.

I know when I was in southern Ontario late last year there was NO SERVICE for CDMA anywhere I went. ALL of the Canadian carriers have promised that any/all support for CDMA will be completely gone by Jan 1 2017, if it isn't already.

Actually... reading through Verizon literature, it looks like Verizon's dumping CDMA in 2019...well before the "Complimentary 5 year" subscription expires for mBrace. I wonder how Verizon plans on addressing this. ie: will they be replacing the modems in the cars at THEIR expense will the end users be responsible for this? Is it even possible to change out the modem on these cars? I've dropped Verizon an e-mail on this and am curious to see their response, if any.
Reply
Old Sep 6, 2016 | 06:57 PM
  #8  
ua549's Avatar
Thread Starter
MBWorld Fanatic!
10 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 5,373
Likes: 1,104
.
Most modems can work with CDMA, GSM and LTE It is a matter of enabling the protocol and frequency to use in firmware. That can be done via a flash update. Browse a few threads over at forums.xda-developers.com. Verizon and/or Mercedes can easily update their firmware to enable GSM and LTE if it is in the chip. Most cellular modem chips today can use any protocol when enabled.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Sep 9, 2016 | 08:05 AM
  #9  
Corey140's Avatar
Member
20 Year Member
Liked
Loved
 
Joined: Dec 2002
Posts: 202
Likes: 7
The E Class has LTE so I wonder if it would work now.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 02:38 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE