sos message on console
Thread Starter
Member
Joined: Feb 2014
Posts: 128
Likes: 25
From: Jupiter, Florida
2020 A220 2023 E450 Cabriolet
sos message on console
Just got our 2017 E300 and it seems to be a real improvement over our 2014 E350 and perhaps even quicker to 60.
The one problem we have, so far, is that the warning message, "sos is not ready" is lit in red on the center display. We do not want to fool with the mbrace system other than the standard portion. So far, I can't figure out how to turn that display off as it is irritating.
Anyone know how to turn it off?
The one problem we have, so far, is that the warning message, "sos is not ready" is lit in red on the center display. We do not want to fool with the mbrace system other than the standard portion. So far, I can't figure out how to turn that display off as it is irritating.
Anyone know how to turn it off?
MBWorld Fanatic!
Joined: Feb 2007
Posts: 2,550
Likes: 745
From: Cary, NC
2024 AMG EQE SUV , 2021 E63S Wagon - gone, 2018 E63S Sedan - gone
SOS is part of the Safety and Secure package for which your vehicle has a free 6 month subscription. The activation takes a few days to transfer from the dealer acct to yours. Have you done your Welcome call with Mbrace? That's the first step.
Thread Starter
Member
Joined: Feb 2014
Posts: 128
Likes: 25
From: Jupiter, Florida
2020 A220 2023 E450 Cabriolet
Mbrace is setup and when I called in for my info call, they were not interested in talking to me unless I gave them a credit card which they would charge unless I cancelled in time. I had a very serious previous problem getting them to remove a charge that I did not authorize.
Given that 5 years of basic Mbrace is included with the car, there should have been no issue at all.
I find it hard to believe that I have to give them a credit card to turn off this error message.
Given that 5 years of basic Mbrace is included with the car, there should have been no issue at all.
I find it hard to believe that I have to give them a credit card to turn off this error message.
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MBWorld Fanatic!
Joined: Feb 2007
Posts: 2,550
Likes: 745
From: Cary, NC
2024 AMG EQE SUV , 2021 E63S Wagon - gone, 2018 E63S Sedan - gone
Mbrace is setup and when I called in for my info call, they were not interested in talking to me unless I gave them a credit card which they would charge unless I cancelled in time. I had a very serious previous problem getting them to remove a charge that I did not authorize.
Given that 5 years of basic Mbrace is included with the car, there should have been no issue at all.
I find it hard to believe that I have to give them a credit card to turn off this error message.
Given that 5 years of basic Mbrace is included with the car, there should have been no issue at all.
I find it hard to believe that I have to give them a credit card to turn off this error message.
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Senior Member
Joined: Aug 2005
Posts: 344
Likes: 45
From: Florida & New Jersey
2017 E300 4matic Sport
Mbrace is setup and when I called in for my info call, they were not interested in talking to me unless I gave them a credit card which they would charge unless I cancelled in time. I had a very serious previous problem getting them to remove a charge that I did not authorize.
Given that 5 years of basic Mbrace is included with the car, there should have been no issue at all.
I find it hard to believe that I have to give them a credit card to turn off this error message.
Given that 5 years of basic Mbrace is included with the car, there should have been no issue at all.
I find it hard to believe that I have to give them a credit card to turn off this error message.
Senior Member
Joined: Apr 2014
Posts: 332
Likes: 10
From: Las Vegas NV
Corvette/2017 E-300
I just took advantage of the trial period as well...and the credit card issue wasn't that big of a deal. I've gone that route numerous times with satellite radio and I just put a reminder in my phone to canx well in advance. The folks at Mbrace also said that they send out an email 2 months before the trial period is up. I'll be honest the small "SOS not ready" doesn't phase me at all...it sits between your phone bar strength and compass heading...I actually didn't notice it until I read this thread. In any event good luck...
Thread Starter
Member
Joined: Feb 2014
Posts: 128
Likes: 25
From: Jupiter, Florida
2020 A220 2023 E450 Cabriolet
The SA says I have to bring the car so that the service department can turn the warning off. Will do when I have another reason to bring it back, hopefully not until the A service a year from now.
Thanks for the help
Thanks for the help
Junior Member
Joined: Nov 2016
Posts: 45
Likes: 6
From: KS
2017 E300 4matic - P3 Package
Let us know. I called and activated the trial and they discounted the Secure price, so I bought 2 years as well. If I decide not to keep it, it would be nice to be able to turn off that message.
