Voice navigation not finding addresses
Thread Starter
Newbie
Joined: Jan 2018
Posts: 8
Likes: 2
E400
Voice navigation not finding addresses
I have a 2018 E-400 and for the life of me, I cannot get this vehicle to navigate to an address that I request via a voice command. It comes up with weird address usually in a different city or even a different country. Any of you E class owners have the same problem, and if so, is there any solution.
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What country are you in and where are you trying to go. Previous MB nav systems had trouble with street addresses with more than 4 parts. My street address has 5 parts plus city and state. The current nav system has no problems with a 5 part street address.
Super Member
Joined: May 2003
Posts: 968
Likes: 77
From: Long Island, New York
2018 E400 4matic Wagon
I tried to input my home by saying "Navigate to home" the other day and it gave me choices of street name like Rome. In the past, it navigated us home just fine. What did I do differently?
Thread Starter
Newbie
Joined: Jan 2018
Posts: 8
Likes: 2
E400
Exactly! What in the hell is going on? I am getting a little discouraged with MB. We are paying a lot of money for features that just don't work. Have a long list of issues that I will be taking up with our dealer.
Super Member
Joined: May 2014
Posts: 620
Likes: 65
From: Florida
2018 E300 Luxury - P3 and more
As a whole, voice recognition is a hell of a lot better than it's ever been...but still sucks. I'm one of the voice training models for one of the major consumer voice recognition services used today (hint
our phone may have it)...and have a couple of their devices...and even with my voice being part of the system's training, it still gets it wrong.
our phone may have it)...and have a couple of their devices...and even with my voice being part of the system's training, it still gets it wrong.
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Newbie
Joined: Jul 2023
Posts: 1
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2018 mercedes e400
I have a 2018 E-400 and for the life of me, I cannot get this vehicle to navigate to an address that I request via a voice command. It comes up with weird address usually in a different city or even a different country. Any of you E class owners have the same problem, and if so, is there any solution.
Member
Joined: Sep 2009
Posts: 180
Likes: 67
From: California
E300
Finding addresses
I have a 2018 E-400 and for the life of me, I cannot get this vehicle to navigate to an address that I request via a voice command. It comes up with weird address usually in a different city or even a different country. Any of you E class owners have the same problem, and if so, is there any solution.
Last edited by Tiburonsteve; Jul 5, 2023 at 03:12 AM.
Junior Member
Joined: Nov 2022
Posts: 44
Likes: 16
From: Sydney, NSW, Australia
Mercedes-Benz E-Class Cabriolet (MY18 A238)
I agree- Apple CarPlay/Android Auto is much better.
However, a tip with the inbuilt navigation in this model (as I had the same issue and remember reading the manual on it)- it works if you say the address backward.
Dumb… I know.
So, instead of “Navigate to… 5 Smith Street, Jonesville”, you need to say “Navigate to… Jonesville, Smith Street, number five”.
Keen to know if this works for you… I’m in Australia and it works perfectly here using this approach. The online manual isn’t terribly clear here- but it hints at this in the structure/order of the navigation commands in the examples. I can’t recall what the paper manual said on it.
However, a tip with the inbuilt navigation in this model (as I had the same issue and remember reading the manual on it)- it works if you say the address backward.
Dumb… I know.
So, instead of “Navigate to… 5 Smith Street, Jonesville”, you need to say “Navigate to… Jonesville, Smith Street, number five”.
Keen to know if this works for you… I’m in Australia and it works perfectly here using this approach. The online manual isn’t terribly clear here- but it hints at this in the structure/order of the navigation commands in the examples. I can’t recall what the paper manual said on it.
Last edited by joshuapace; Jul 5, 2023 at 03:43 AM.
MBWorld Fanatic!
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My dealer's customer tech support person included the voice training along with instructions on how to use the other features as part of a delivery orientation session.
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Joined: Apr 2006
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From: Dallas-Ft.Worth,TX
2016 E350 Sport
Super Member
Joined: Nov 2017
Posts: 669
Likes: 142
From: Hermosa Beach, California
2018 E400 Coupe
I agree- Apple CarPlay/Android Auto is much better.
However, a tip with the inbuilt navigation in this model (as I had the same issue and remember reading the manual on it)- it works if you say the address backward.
Dumb… I know.
So, instead of “Navigate to… 5 Smith Street, Jonesville”, you need to say “Navigate to… Jonesville, Smith Street, number five”.
Keen to know if this works for you… I’m in Australia and it works perfectly here using this approach. The online manual isn’t terribly clear here- but it hints at this in the structure/order of the navigation commands in the examples. I can’t recall what the paper manual said on it.
However, a tip with the inbuilt navigation in this model (as I had the same issue and remember reading the manual on it)- it works if you say the address backward.
Dumb… I know.
So, instead of “Navigate to… 5 Smith Street, Jonesville”, you need to say “Navigate to… Jonesville, Smith Street, number five”.
Keen to know if this works for you… I’m in Australia and it works perfectly here using this approach. The online manual isn’t terribly clear here- but it hints at this in the structure/order of the navigation commands in the examples. I can’t recall what the paper manual said on it.
MBWorld Fanatic!
Joined: Nov 2014
Posts: 5,385
Likes: 1,106
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The ease of destination entry may depend upon what destinations are already in the nav system. I have my own address in the system as "home" so that no matter where I am or unsure of my whereabouts, I can simply say "Navigate to home."
Junior Member
Joined: Jan 2023
Posts: 52
Likes: 7
From: Northern CA
2020 E450 4MATIC
In my case, MY 2020 E450, it started acting like that after the end of the 3-year period and when I didn't pay for a couple of navigation related services. I suppose if I renew point of interest and navi service it would go back to working like before.
