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Direct updates to the car - Do U get them?

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Old Apr 12, 2018 | 07:04 AM
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From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
Direct updates to the car - Do U get them?

has anyone ever gotten them?

for instance; out of all the European maps, you can choose one that gets downloaded automatically (the rest you do via pc to SD card)

In my case I chose France.

At some point, on the website it will say that a map update for France is available and that it will be downloaded to the car automatically.
but it never does, so you end up updating it manually with all other country maps.

I also have never received any notification (in the car) about other software/firmware updates for the system.

Yet another service that MB offers, but does not work...???

Last edited by Egonvdv; Apr 12, 2018 at 10:17 AM.
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Old Apr 12, 2018 | 01:54 PM
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I have had this twice. In the U.K. Mercedes doesn’t even pony up for 4G, so it is so slow as to be useless. When I see one starting in the car, I go to my PC and download it for manual installation. So it’s basically only useful as a notification...
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Old Apr 13, 2018 | 03:26 AM
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From: A Dutchy Living in Marseille, France
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these are map updates or also software? -
is it the same in the UK, I.E; you choose ONE country to get automatic updates?

Last edited by Egonvdv; Apr 13, 2018 at 03:56 PM.
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Old Apr 13, 2018 | 06:46 AM
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Originally Posted by Egonvdv
these are map updates or also software? -
is it the same in the UK, IE you choose ONE country to get automatic updates?
Hi Mate, I'm in IE, I'll check this for you, I've had automatic updates come up every now and again and say I need to restart the car etc, no idea about the maps because I haven't taken the car out of Ireland yet and usually rent when I go to europe, very awkward driving a RHD car in a LHD country, plus in germany the rental cars are always faster than your own cars
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Old Apr 13, 2018 | 02:35 PM
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Originally Posted by Egonvdv
these are map updates or also software? -
is it the same in the UK, IE you choose ONE country to get automatic updates?
Yes, it only tries to automatically download the U.K. map (and a software update), not all the other countries, which must be downloaded via my PC.
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Old Apr 13, 2018 | 04:41 PM
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Originally Posted by arnsbrae


Yes, it only tries to automatically download the U.K. map (and a software update), not all the other countries, which must be downloaded via my PC.
How do you download maps to your PC? What is the URL you use? Do the updates include traffic camera updates too?

Last edited by ua549; Apr 13, 2018 at 04:44 PM.
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Old Apr 13, 2018 | 05:38 PM
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From: A Dutchy Living in Marseille, France
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via Mercedes me website
you download updates to a card, stick it in your car, and update starts.
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Old Apr 13, 2018 | 05:45 PM
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Originally Posted by Egonvdv
via Mercedes me website
you download updates to a card, stick it in your car, and update starts.
Stick it where? lol
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Old Apr 14, 2018 | 08:58 AM
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In the SD card slot in the console.
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Old Apr 14, 2018 | 08:34 PM
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Originally Posted by ua549
In the SD card slot in the console.
That was my attempt at humor.
I don't see any where on Mercedesme.com to find updates to navigation or command? Is there a link somewhere or does the command monitor updates like my smartphone?
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Old Apr 15, 2018 | 05:35 AM
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Old Apr 15, 2018 | 07:47 AM
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Originally Posted by Cambridgehank
That was my attempt at humor.
I don't see any where on Mercedesme.com to find updates to navigation or command? Is there a link somewhere or does the command monitor updates like my smartphone?
Not available in US. Updates must be done by a dealer. That may change in the future, a very distant future.
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Old Apr 15, 2018 | 07:48 AM
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I do not find that screen either on line or in the smartphone app. Is it possible it is not an USA option?
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Old Apr 15, 2018 | 03:44 PM
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Originally Posted by Cambridgehank
I do not find that screen either on line or in the smartphone app. Is it possible it is not an USA option?
I don’t think you can do it yourself in the USA. On the other hand you do get Remote Start, which I’d prefer if it worked consistently.
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Old Apr 18, 2018 | 01:04 AM
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I've never seen any SW update available, checked many times. Map updates come so slowly that I prefer to download even local maps to my PC and then upload maps to the car.

I know remote start is important for US owners but many of us in Europe hate it. Bad for the engine and the environment. An AUX heater is much better, also for emissions.
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Old Apr 18, 2018 | 07:17 AM
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Originally Posted by Diesel Benz
I've never seen any SW update available, checked many times. Map update es come so slowly that I prefer to download even local maps to my PC and then upload maps to the car.

I know remote start is important for US owners but many of us in Europe hate it. Bad for the engine and the environment. An AUX heater is much better, also for emissions.
Not all US owners. I will never use it, and would prefer software updates.
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Old Apr 18, 2018 | 09:17 AM
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I use remote start to cool the car prior to entry. Even with IR radiation blocked the interior is often well over 40°C (104°F).
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Old Apr 20, 2018 | 01:03 PM
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Originally Posted by ua549
I use remote start to cool the car prior to entry. Even with IR radiation blocked the interior is often well over 40°C (104°F).
I find this more acceptable than heating with the remote starter. The AUX heater would be better in the sense that it can cool the interior without the engine running. Not equally powerful though as only the HVAC fan is running, not air conditioning. The plugin hybrid is much better, it runs even the AC when stationary to cool the interior (without engine running).
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Old Apr 20, 2018 | 02:00 PM
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The next iteration of MB engines (48v dc) will have an electric AC compressor and other peripherals.
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Old Apr 21, 2018 | 05:37 AM
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Originally Posted by ua549
The next iteration of MB engines (48v dc) will have an electric AC compressor and other peripherals.
Getting a bit off topic but would the 48 V system have enough battery capacity to run the AC for pre-cooling the cabin? I would assume yes, the AC compressor should run on less power than electric heating (which the hybrid does to pre-heat the cabin).
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