COMMAND system crashes and reboots

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04-22-2018, 09:11 PM

ga376

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2017 E400 wagon

COMMAND system crashes and reboots

happened already twice in the past month. both times using android auto with waze. anyone else seen this? any ideas?

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04-23-2018, 09:26 AM

ua549

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Are you sure that it is not Android Auto that is crashing? I tried AA and had issues so I don't use it.

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04-23-2018, 11:06 AM

ga376

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2017 E400 wagon

Quote:

Originally Posted by ua549

Are you sure that it is not Android Auto that is crashing? I tried AA and had issues so I don't use it.

yes. COMMAND crashes and reboots. Now, maybe AA/waze can cause it to crash - but thats not a comforting thought about COMMAND stability

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04-23-2018, 12:02 PM

Wassaby

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2018 E400W4 EU Delivery 1999 E320 2022 E53 COUPE

Quote:

Originally Posted by ga376

yes. COMMAND crashes and reboots. Now, maybe AA/waze can cause it to crash - but thats not a comforting thought about COMMAND stability

You may have to go to Mercedes Service for updates.

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04-26-2018, 10:17 AM

jsclarke

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2017 E-300 Sport

This happened to us twice on a 6 hour road trip. Like the OP, the command system went black, crashed, then re-booted when using Android Auto and Waze running. I was going to take it in but I could never get it to repeat at the dealer. Still if anyone got a firmware update or something else that addresses this I'd sure like to know!