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COMMAND system crashes and reboots

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E-Class (W213) 2016 -

COMMAND system crashes and reboots

 
Old 04-22-2018, 09:11 PM
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COMMAND system crashes and reboots

happened already twice in the past month. both times using android auto with waze. anyone else seen this? any ideas?
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Old 04-23-2018, 09:26 AM
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Are you sure that it is not Android Auto that is crashing? I tried AA and had issues so I don't use it.
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Old 04-23-2018, 11:06 AM
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Originally Posted by ua549 View Post
Are you sure that it is not Android Auto that is crashing? I tried AA and had issues so I don't use it.
yes. COMMAND crashes and reboots. Now, maybe AA/waze can cause it to crash - but thats not a comforting thought about COMMAND stability
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Old 04-23-2018, 12:02 PM
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Originally Posted by ga376 View Post
yes. COMMAND crashes and reboots. Now, maybe AA/waze can cause it to crash - but thats not a comforting thought about COMMAND stability
You may have to go to Mercedes Service for updates.
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Old 04-26-2018, 10:17 AM
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This happened to us twice on a 6 hour road trip. Like the OP, the command system went black, crashed, then re-booted when using Android Auto and Waze running. I was going to take it in but I could never get it to repeat at the dealer. Still if anyone got a firmware update or something else that addresses this I'd sure like to know!
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