COMMAND system crashes and reboots

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Apr 22, 2018 | 09:11 PM

ga376

Thread Starter

Newbie

Joined: Mar 2018

Posts: 4

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2017 E400 wagon

COMMAND system crashes and reboots

happened already twice in the past month. both times using android auto with waze. anyone else seen this? any ideas?

Apr 23, 2018 | 09:26 AM

ua549

MBWorld Fanatic!

Joined: Nov 2014

Posts: 5,323

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Are you sure that it is not Android Auto that is crashing? I tried AA and had issues so I don't use it.

Apr 23, 2018 | 11:06 AM

ga376

Thread Starter

Newbie

Joined: Mar 2018

Posts: 4

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2017 E400 wagon

Quote:

Originally Posted by ua549

Are you sure that it is not Android Auto that is crashing? I tried AA and had issues so I don't use it.

yes. COMMAND crashes and reboots. Now, maybe AA/waze can cause it to crash - but thats not a comforting thought about COMMAND stability

Apr 23, 2018 | 12:02 PM

Wassaby

Super Member

Joined: Aug 2015

Posts: 804

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From: US

2018 E400W4 EU Delivery 1999 E320 2022 E53 COUPE

Quote:

Originally Posted by ga376

yes. COMMAND crashes and reboots. Now, maybe AA/waze can cause it to crash - but thats not a comforting thought about COMMAND stability

You may have to go to Mercedes Service for updates.

Apr 26, 2018 | 10:17 AM

jsclarke

Junior Member

Joined: Jan 2017

Posts: 39

Likes: 6

From: Orange County, CA

2017 E-300 Sport

This happened to us twice on a 6 hour road trip. Like the OP, the command system went black, crashed, then re-booted when using Android Auto and Waze running. I was going to take it in but I could never get it to repeat at the dealer. Still if anyone got a firmware update or something else that addresses this I'd sure like to know!