Notices
E-Class (W213) 2016 - 2023

2018 Software Updates

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Oct 11, 2018 | 04:29 PM
  #26  
ua549's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 5,394
Likes: 1,108
.
My navigation map version is 2018/2019(V13.0).
Reply
Old Oct 12, 2018 | 10:45 AM
  #27  
nas2344's Avatar
Member
 
Joined: Jan 2018
Posts: 93
Likes: 14
Lexus RX350
I’ve got map version 6.0 too
Reply
Old Oct 12, 2018 | 10:52 AM
  #28  
suby01's Avatar
Super Member
5 Year Member
Photogenic
Shutterbug
Liked
 
Joined: Sep 2018
Posts: 691
Likes: 173
From: CT, USA
2024 AMG GLE 53
After multiple dealer calls to check if maybe my NAV version needs an update. I was able to get an answer from the 3rd dealer here in CT. They did tell me that the newest version is 2019 V13.0. As someone else mentioned previously.


But the cost for it would be $159. I said since my car is a 2018 we get 3 years complimentary NAV updates...per MB website. So yes to everyone that has V6.0 go get an update. He said he didnt hear that and is checking with someone on how to warranty it.
Reply
Old Oct 12, 2018 | 10:56 AM
  #29  
rbrylaw's Avatar
MBWorld Fanatic!
 
Joined: Aug 2004
Posts: 3,447
Likes: 333
From: Tampa, FL
2019 E450 4Matic & 2018 E400 4Matic
Originally Posted by suby01
After multiple dealer calls to check if maybe my NAV version needs an update. I was able to get an answer from the 3rd dealer here in CT. They did tell me that the newest version is 2019 V13.0. As someone else mentioned previously.


But the cost for it would be $159. I said since my car is a 2018 we get 3 years complimentary NAV updates...per MB website. So yes to everyone that has V6.0 go get an update. He said he didnt hear that and is checking with someone on how to warranty it.
Dealers do that all the time. Don't let them get away with it. They know very well that you car comes with map updates for 3 years. Make an appointment at the dealer you want to do the work and if you have to call MBUSA to get them to confirm what your dealer already knows.
Reply
Old Oct 12, 2018 | 11:36 AM
  #30  
Cambridgehank's Avatar
Senior Member
 
Joined: Mar 2018
Posts: 322
Likes: 26
From: Northern Virginia
E400
When I checked map version in the car, I got 2017/2018 V6.0 North American.
When I checked the dealer's paperwork after my service appointment it says N.America 2018/2019 V13.0

There is a license key also on the paperwork, but no information on how to activate V13

Last edited by Cambridgehank; Oct 13, 2018 at 08:00 AM.
Reply
Old Dec 27, 2018 | 12:28 PM
  #31  
JDPEClassUK's Avatar
Senior Member
 
Joined: Oct 2018
Posts: 288
Likes: 45
From: UK
E Class Estate S213
Originally Posted by suby01
After multiple dealer calls to check if maybe my NAV version needs an update. I was able to get an answer from the 3rd dealer here in CT. They did tell me that the newest version is 2019 V13.0. As someone else mentioned previously.


But the cost for it would be $159. I said since my car is a 2018 we get 3 years complimentary NAV updates...per MB website. So yes to everyone that has V6.0 go get an update. He said he didnt hear that and is checking with someone on how to warranty it.

v14.0 2019 has just been released. Can be downloaded from Mercedes Me Portal and uploaded in 10 mins via USB or ages via OTA. Worked straight away on my MY 2019 Estate (Wagon)
Reply
Old Dec 27, 2018 | 01:42 PM
  #32  
sackboydad's Avatar
Super Member
 
Joined: May 2018
Posts: 554
Likes: 63
From: Virginia
2019 E450 Cabriolet, 2020 GLS450
How do you tell the firmware/software version on COMAND?

Is v14 brand new? I got my E450 cab in early September. Wonder if it has a FW update already. Have been getting map updates all along. Last one in October.
Reply
Old Dec 27, 2018 | 03:36 PM
  #33  
ua549's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 5,394
Likes: 1,108
.
The dealer menu item zero will show software versions.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

 
story-1

7 Craziest Things AMG Gas Ever Built

 Verdad Gallardo
story-2

New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

 Verdad Gallardo
story-3

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-4

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-5

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-6

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-7

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-8

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-9

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
Old Dec 27, 2018 | 03:43 PM
  #34  
sackboydad's Avatar
Super Member
 
Joined: May 2018
Posts: 554
Likes: 63
From: Virginia
2019 E450 Cabriolet, 2020 GLS450
Originally Posted by ua549
The dealer menu item zero will show software versions.
How does one get to the dealer menu? :-)
Reply
Old Dec 27, 2018 | 06:51 PM
  #35  
Cao Black's Avatar
Super Member
10 Year Member
Photogenic
Liked
Loved
 
Joined: Nov 2013
Posts: 746
Likes: 178
From: NorCal
2015 ML350+2025 E350
Originally Posted by sackboydad
So yesterday for the second time in a week, I started my 2019 E450 Cab up in the morning to have COMAND tell me that a system update had completed.

Didn’t really notice anything until I pulled in my garage. Up until today, if I wanted to close my garage door from the car I had to push the garage button BEFORE turning off the car/engine because it cut power to the garage door opener. usually, I just put the car in PARK, and the auto on/off engine feature cuts the engine but the car is still in, enabling the garage opener.

This morning, I accidentally hit the engine off button by mistake — but the garage opener still worked. So I tried it again the next time I went out. Same thing.

But.... I wonder if they only gave it a little more time rather than immediately cutting it off. After the car had been off for a while, and still powered down, I tried to open the garage and no-go.

Anyone else seeing wing this new behavior?
Would you mind clarifying? MY 2018 can open and/or close the garage when in what they used to call "accessory mode"; that is, key on-engine off. For example, you can hit the engine stop button, but if you DO NOT open the driver's door you can still use the garage door opener, listen to the radio, open/close the windows, etc. Are you able to open your garage without putting your car in "accessory mode" (Do Not put your foot on the brake pedal and press the start button until you see all the dash lights).

Last edited by Cao Black; Dec 27, 2018 at 06:59 PM.
Reply
Old Dec 27, 2018 | 07:11 PM
  #36  
sackboydad's Avatar
Super Member
 
Joined: May 2018
Posts: 554
Likes: 63
From: Virginia
2019 E450 Cabriolet, 2020 GLS450
I’ve found that I can shut the car completely off, but as long as I don’t open the car door I can still roll up or down the windows and operate the garage door. As soon as I open the car door, everything turns off. If I forget to close the garage I have to put it into accessory mode (single start button push).

Opposite is true... if I forget to open the garage door from inside my house and get into the car, I cannot do it unless o tithed start the car or put it in accessory mode.
Reply
Old Dec 28, 2018 | 09:28 AM
  #37  
ua549's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 5,394
Likes: 1,108
.
Originally Posted by sackboydad
How does one get to the dealer menu? :-)
From the home screen select Vehicle then press and hold the rotary knob for 10-15 seconds. The dealer menu will appear.
These images are from old posts. The software versions may not be the latest.



Reply
Old Jan 31, 2019 | 02:18 PM
  #38  
suby01's Avatar
Super Member
5 Year Member
Photogenic
Shutterbug
Liked
 
Joined: Sep 2018
Posts: 691
Likes: 173
From: CT, USA
2024 AMG GLE 53
Bringing this back as I'm sure others are also curious if there is anyone who has gotten a more recent navigation map version update?
USA models V14.0 was release back in December. Anyone have a newer version?
Reply
Old Jan 31, 2019 | 02:58 PM
  #39  
JDPEClassUK's Avatar
Senior Member
 
Joined: Oct 2018
Posts: 288
Likes: 45
From: UK
E Class Estate S213
V14 2019 is latest version I have in UK
Reply
Old Jan 31, 2019 | 04:15 PM
  #40  
ua549's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 5,394
Likes: 1,108
.
Originally Posted by suby01
Bringing this back as I'm sure others are also curious if there is anyone who has gotten a more recent navigation map version update?
USA models V14.0 was release back in December. Anyone have a newer version?
You will never see monthly updates to MB navigation maps. Most maps for cars are updated twice annually.
Reply
Old Jan 31, 2019 | 06:42 PM
  #41  
dudley07726's Avatar
Super Member
10 Year Member
Photogenic
Community Builder
Liked
 
Joined: Mar 2013
Posts: 682
Likes: 70
From: SWFL
2023 BMW M340i, 2025 MB CLE53 AMG
Originally Posted by ua549
You will never see monthly updates to MB navigation maps. Most maps for cars are updated twice annually.
I had to get the dealer to update the map for my 18 E400 Coupe for free which was done today.
They gave me a print out saying Map Version. N America 2018/2019 v13.0

Last edited by dudley07726; Jan 31, 2019 at 06:45 PM.
Reply
Old Jan 31, 2019 | 06:51 PM
  #42  
Cambridgehank's Avatar
Senior Member
 
Joined: Mar 2018
Posts: 322
Likes: 26
From: Northern Virginia
E400
Originally Posted by dudley07726

I had to get the dealer to update the map for my 18 E400 Coupe for free which was done today.
They gave me a print out saying Map Version. N America 2018/2019 v13.0
make sure you confirm. They left that print out and when I checked, they had not done the updated revision.
Reply
Old Feb 1, 2019 | 07:13 AM
  #43  
dudley07726's Avatar
Super Member
10 Year Member
Photogenic
Community Builder
Liked
 
Joined: Mar 2013
Posts: 682
Likes: 70
From: SWFL
2023 BMW M340i, 2025 MB CLE53 AMG
Originally Posted by Cambridgehank
make sure you confirm. They left that print out and when I checked, they had not done the updated revision.
I checked and the version is 2018/2019 v 13 but what concerns me is my update is version 13. Yet, others are saying the latest update is v14. I picked up the car on Nov 30 2017 so I know the previous version had nothing to do with 2019. So, they did update it. But why the different version compared to what’s being reported on this site.

Last edited by dudley07726; Feb 1, 2019 at 07:37 AM.
Reply
Old Feb 1, 2019 | 08:16 AM
  #44  
Egonvdv's Avatar
MBWorld Fanatic!
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Apr 2008
Posts: 2,144
Likes: 326
From: A Dutchy Living in Marseille, France
EQE SUV AMG-line 350+
you guys still can't update maps yourself via the website in the US?
very strange how this differs from country to country..
Reply
Old Feb 1, 2019 | 09:36 AM
  #45  
ua549's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 5,394
Likes: 1,108
.
Originally Posted by dudley07726

I had to get the dealer to update the map for my 18 E400 Coupe for free which was done today.
They gave me a print out saying Map Version. N America 2018/2019 v13.0
When I purchased my E300, MB included one update per year for 4 years. I ask for the update after a new map is released. Timing is everything.
Reply
Old Feb 8, 2019 | 08:30 PM
  #46  
rbrylaw's Avatar
MBWorld Fanatic!
 
Joined: Aug 2004
Posts: 3,447
Likes: 333
From: Tampa, FL
2019 E450 4Matic & 2018 E400 4Matic
I got my E450 at the end of November so it was kind of cool tonight on my way home from work to see a message pop up on my Comand Screen telling my Comand software AND Map software was successfully updated over-the-air! I wasn't even aware an update was being beamed to me. It just did its thing quietly in the background and the only notice I got was when it completed downloading the bits and bytes to the systems in my car.

Cool!
Reply
Old Feb 8, 2019 | 08:47 PM
  #47  
sackboydad's Avatar
Super Member
 
Joined: May 2018
Posts: 554
Likes: 63
From: Virginia
2019 E450 Cabriolet, 2020 GLS450
I’ve had my maps say they’ve updated but I’ve never seen it say COMAND has been. I think I last checked and I was at v14.5? It was slightly lower then others in this forum said the latest was.
Reply
Old Feb 9, 2019 | 08:52 AM
  #48  
Cambridgehank's Avatar
Senior Member
 
Joined: Mar 2018
Posts: 322
Likes: 26
From: Northern Virginia
E400
I had my car in for state inspection and asked that they check for COMAND update that I had read here.
When I picked the car up, the service rep said they did not know there was an update and did not find it in there software. They researched service messages and found that we were correct. He was laughing that customer had to tell them.
Reply
Old Feb 14, 2019 | 09:09 PM
  #49  
Cao Black's Avatar
Super Member
10 Year Member
Photogenic
Liked
Loved
 
Joined: Nov 2013
Posts: 746
Likes: 178
From: NorCal
2015 ML350+2025 E350
Just retrieved my car after having first service at 14 months, 7100 miles.
Both Navi and COMAND were updated to ver. 14.0 and ver. 3.76.00.10 respectively. All user data from previuos versions was lost.

Reply
Old Feb 14, 2019 | 09:17 PM
  #50  
sackboydad's Avatar
Super Member
 
Joined: May 2018
Posts: 554
Likes: 63
From: Virginia
2019 E450 Cabriolet, 2020 GLS450
You don’t drive it a lot. I’m at 5318 since sept 14
Reply


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 02:21 PM.

story-0
Six Gift Ideas Your AMG Loving Dad or Grad Will Cherish

Slideshow: Six gift ideas your AMG loving dad or grad will cherish.

By | 2026-06-03 17:26:18


VIEW MORE
story-1
7 Craziest Things AMG Gas Ever Built

Slideshow: Sometimes AMG builds fast sedans. Other times, it builds twin-turbo V12 land missiles and six-wheeled off-road monsters.

By Verdad Gallardo | 2026-05-26 17:59:58


VIEW MORE
story-2
New Electric Mercedes-AMG GT 4-Door Coupe Unveiled: 10 Things You Need to Know

Slideshow: Mercedes-AMG's new electric GT 4-Door Coupe trades combustion for software, synthetic noise, and more than 1,100 horsepower.

By Verdad Gallardo | 2026-05-20 20:08:15


VIEW MORE
story-3
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-4
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-5
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-6
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-7
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-8
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-9
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE