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Bluetooth audio and apple CarPlay not as clean anymore

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Old 10-14-2018, 08:23 PM
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Bluetooth audio and apple CarPlay not as clean anymore

I got the recall 2018010008 done on my command system and now the Bluetooth or anything related to my iPhone 10 audio wise is not nearly as clear as it used to be, anyone experience this?
Old 10-14-2018, 08:41 PM
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Originally Posted by nas2344
I got the recall 2018010008 done on my command system and now the Bluetooth or anything related to my iPhone 10 audio wise is not nearly as clear as it used to be, anyone experience this?
While I haven't had any updates done because neither of our cars have been recalled, if I were you, I'd do the following:

1. On iPhone, go to Settings Bluetooth and forget your Mercedes (tap the little circle to the right with the i in it, then forget this device
2. Deauthorize your iPhone in the car settings
3. Pair the iPhone with the car all over
Old 10-14-2018, 09:11 PM
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Yeah that’s exactly what I did, did nothing but its funny my brothers galaxy note is crystal clear
Old 10-14-2018, 09:20 PM
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Originally Posted by nas2344
Yeah that’s exactly what I did, did nothing but its funny my brothers galaxy note is crystal clear
What iOS version are you running right now? Did you update to iOS 12.0.1? If you did, did you reboot your phone after the update?

If you don't know how to reboot iPhone X:
Press and quickly release volume up button
Press and quickly release volume down button
Press and keep holding the power button (hold past the swipe to shut down) until the Apple Logo appears, then let go and your phone will reboot.

See if that helps.
Old 10-14-2018, 09:39 PM
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Yeah I’ve done that too
Old 10-14-2018, 09:42 PM
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Originally Posted by nas2344
Yeah I’ve done that too
I'm out of suggestions then.
Old 10-17-2018, 05:19 PM
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Automatic sound adjustment was turned on, I turned that off and that might’ve fixed the clarity
Old 10-17-2018, 05:21 PM
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I'm glad you found a solution!
Old 10-18-2018, 04:32 PM
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Hope the sound is better for you now!

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Old 12-21-2018, 12:21 PM
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I've noticed that the sound quality in general with BT is better than CarPlay and that's because it appears when you plug your iPhone into the USB post via the lightning cable it doesn't pick up the current equalizer settings from the head unit. This is an issue with most car manufactures and I've submitted feedback to both Benz and Apple. The more people submit feedback the better chance of a fix.

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