Notices
E-Class (W213) 2016 - 2023

Mercedes Me Connect - General User Questions and Tips Thread

Old Nov 26, 2018 | 09:59 AM
  #26  
nycebo's Avatar
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 577
Likes: 76
From: New York, NY
2021 Mercedes Benz e450 Wagon
I currently receive notifications via email about car status. For example, "Mercedes me connect: Your vehicle was stopped". Is it possible to disable the emails and instead enable app notifications only? I haven't been able to find the setting anywhere in the app (android) or on the web site.
Reply
Old Nov 26, 2018 | 10:17 AM
  #27  
rbrylaw's Avatar
Thread Starter
MBWorld Fanatic!
 
Joined: Aug 2004
Posts: 3,447
Likes: 333
From: Tampa, FL
2019 E450 4Matic & 2018 E400 4Matic
Go into the Web Portal and try this to see if you still notification on the app.

Open Mercedes.Me portal on your computer
Tap your name
Tap Settings
Tap Notifications
Turn off email notifications

That should stop the emails. What I don't know is if it has anything to do with the app notfications, but I suspect it won't stop the app from notifying you of an event or status.
Reply
Old Nov 26, 2018 | 10:31 AM
  #28  
nycebo's Avatar
Super Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 577
Likes: 76
From: New York, NY
2021 Mercedes Benz e450 Wagon
Thanks for the suggestion. I went into the site and my email notifications are already disabled. I copied the screenshot below. I really like the notifications from the app so I want to disable email so that there isn't redundancy. It's pretty crazy how convoluted the settings are. There appears to be options everywhere rather than in a centralized location.

Reply
Old Nov 26, 2018 | 10:43 AM
  #29  
rbrylaw's Avatar
Thread Starter
MBWorld Fanatic!
 
Joined: Aug 2004
Posts: 3,447
Likes: 333
From: Tampa, FL
2019 E450 4Matic & 2018 E400 4Matic
Not sure why you're getting email notifications if you have that turned off?
Reply
Old Nov 26, 2018 | 05:32 PM
  #30  
parkwood's Avatar
Senior Member
10 Year Member
Liked
Loved
Community Favorite
 
Joined: Jan 2015
Posts: 446
Likes: 56
EQE 500 4MATIC replacing EQC 4matic AMG line P
Very interesting to experience the mercedrs me app with the car on the garage. It tells me where in the garage complex the car is that it has been left unlocked with the drivers window and tailgate are open and that the battery needs charging (i assume it has been disconnected). I feel like trying to lock the car but have though better of it
Reply
Old Nov 26, 2018 | 06:53 PM
  #31  
rbrylaw's Avatar
Thread Starter
MBWorld Fanatic!
 
Joined: Aug 2004
Posts: 3,447
Likes: 333
From: Tampa, FL
2019 E450 4Matic & 2018 E400 4Matic
Originally Posted by parkwood
Very interesting to experience the mercedrs me app with the car on the garage. It tells me where in the garage complex the car is that it has been left unlocked with the drivers window and tailgate are open and that the battery needs charging (i assume it has been disconnected). I feel like trying to lock the car but have though better of it
This is one situation where knowing about your car may not be such a good thing.
Reply
Old Dec 2, 2018 | 05:22 AM
  #32  
JDPEClassUK's Avatar
Senior Member
 
Joined: Oct 2018
Posts: 288
Likes: 45
From: UK
E Class Estate S213
Sending Destinations

Anyone having problems sending destinations from the App to the vehicle?

I can go through all the process and it says it has sent from my iPhone but then so cannot find in the car!
Reply
Old Dec 2, 2018 | 10:04 AM
  #33  
rbrylaw's Avatar
Thread Starter
MBWorld Fanatic!
 
Joined: Aug 2004
Posts: 3,447
Likes: 333
From: Tampa, FL
2019 E450 4Matic & 2018 E400 4Matic
It's working great for me. When you enter the destination in the Me Connect App, how are you sending it?
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Dec 2, 2018 | 10:23 AM
  #34  
JDPEClassUK's Avatar
Senior Member
 
Joined: Oct 2018
Posts: 288
Likes: 45
From: UK
E Class Estate S213
Originally Posted by rbrylaw
It's working great for me. When you enter the destination in the Me Connect App, how are you sending it?
I click on the map icon at the bottom of the screen and then enter a new location at the top and then it asks me if I wish to send to vehicle and I select yes..
Reply
Old Dec 2, 2018 | 10:37 AM
  #35  
rbrylaw's Avatar
Thread Starter
MBWorld Fanatic!
 
Joined: Aug 2004
Posts: 3,447
Likes: 333
From: Tampa, FL
2019 E450 4Matic & 2018 E400 4Matic
When you get in your car, it should pop up. If it doesn't you can open Navigation in the car and it should appear.
Reply
Old Dec 2, 2018 | 10:44 AM
  #36  
JDPEClassUK's Avatar
Senior Member
 
Joined: Oct 2018
Posts: 288
Likes: 45
From: UK
E Class Estate S213
Originally Posted by rbrylaw
When you get in your car, it should pop up. If it doesn't you can open Navigation in the car and it should appear.
Thanks Rod - that’s what I was hoping for but it doesn’t seem to do that. I have check nav menus, poi’s, previous destinations etc but they are not there. Tried several times and different addresses now.

Everything else, including the remote parking pilot is working fine, but can’t seem to crack this. On my previous BMW I got a notification asking if I wanted to use the sent address for navigation and I was expecting something similar? Sounds like it is working fine on yours if it just pops up!
Reply
Old Dec 2, 2018 | 10:50 AM
  #37  
rbrylaw's Avatar
Thread Starter
MBWorld Fanatic!
 
Joined: Aug 2004
Posts: 3,447
Likes: 333
From: Tampa, FL
2019 E450 4Matic & 2018 E400 4Matic
Yes, on mine, when I get in my car, it just pops up. I hate to say this, but you need to call the Me Connect people (often a hopelessly frustrating thing to do) for more assistance.
Reply
Old Dec 2, 2018 | 11:14 AM
  #38  
JDPEClassUK's Avatar
Senior Member
 
Joined: Oct 2018
Posts: 288
Likes: 45
From: UK
E Class Estate S213
Originally Posted by rbrylaw
Yes, on mine, when I get in my car, it just pops up. I hate to say this, but you need to call the Me Connect people (often a hopelessly frustrating thing to do) for more assistance.
Well now. Just tried again but this time sent an address from Google Naos and it popped up straight away in car. So did an address from Apple Maps. 😀.

Just not from the map in Me yet 🤔. Working on it !
Reply
Old Dec 2, 2018 | 11:24 AM
  #39  
rbrylaw's Avatar
Thread Starter
MBWorld Fanatic!
 
Joined: Aug 2004
Posts: 3,447
Likes: 333
From: Tampa, FL
2019 E450 4Matic & 2018 E400 4Matic
Originally Posted by JDPEClassUK


Well now. Just tried again but this time sent an address from Google Naos and it popped up straight away in car. So did an address from Apple Maps. 😀.

Just not from the map in Me yet 🤔. Working on it !
OK.....progress. So I went and entered an address. Do you tap search when you enter the address in the search bar, then the app finds the address you then tap before you send it to your car?
Reply
Old Dec 2, 2018 | 11:33 AM
  #40  
rustybear3's Avatar
MBWorld Fanatic!
 
Joined: Jul 2018
Posts: 1,258
Likes: 151
From: Greater Cleveland area
2019 Dune Silver Metallic E-450 Mercedes Cabriolet NEW Mercedes 2020 GLC300 graphite gray SUV
On mine, I found that sometimes it required me to send it twice in order for it to work properly....so now, I just hit the send address twice and it usually sends it and it pops up on my Nav like rbrylaw says.
Reply
Old Dec 2, 2018 | 11:38 AM
  #41  
JDPEClassUK's Avatar
Senior Member
 
Joined: Oct 2018
Posts: 288
Likes: 45
From: UK
E Class Estate S213
Originally Posted by rbrylaw
OK.....progress. So I went and entered an address. Do you tap search when you enter the address in the search bar, then the app finds the address you then tap before you send it to your car?
Do it just exactly as you describe - strange!
Reply
Old Dec 2, 2018 | 11:43 AM
  #42  
rbrylaw's Avatar
Thread Starter
MBWorld Fanatic!
 
Joined: Aug 2004
Posts: 3,447
Likes: 333
From: Tampa, FL
2019 E450 4Matic & 2018 E400 4Matic
Originally Posted by JDPEClassUK


Do it just exactly as you describe - strange!
Are you connected to Wifi when you're doing this?
Reply
Old Dec 2, 2018 | 03:00 PM
  #43  
JDPEClassUK's Avatar
Senior Member
 
Joined: Oct 2018
Posts: 288
Likes: 45
From: UK
E Class Estate S213
Originally Posted by rbrylaw
Are you connected to Wifi when you're doing this?
Yes - I have a strong signal at home and the car has a full 4G signal.

Will keep trying 👍🏼
Reply
Old Dec 8, 2018 | 10:16 PM
  #44  
jdag's Avatar
Member
 
Joined: Oct 2015
Posts: 151
Likes: 16
Mercedes-Benz C300 (2016), Mercedes-Benz GLC300 (2017)
Originally Posted by nycebo
Thanks for the suggestion. I went into the site and my email notifications are already disabled. I copied the screenshot below. I really like the notifications from the app so I want to disable email so that there isn't redundancy. It's pretty crazy how convoluted the settings are. There appears to be options everywhere rather than in a centralized location.

I see the same. I cannot figure out how to disable the emails. It's not the end of the world, but I'd rather not get them all all.
Reply
Old Dec 8, 2018 | 10:39 PM
  #45  
rbrylaw's Avatar
Thread Starter
MBWorld Fanatic!
 
Joined: Aug 2004
Posts: 3,447
Likes: 333
From: Tampa, FL
2019 E450 4Matic & 2018 E400 4Matic
Originally Posted by jdag
I see the same. I cannot figure out how to disable the emails. It's not the end of the world, but I'd rather not get them all all.
That's how the settings should look. I don't get email notifications. Just Text. If you haven't rebooted your phone lately, reboot your phone and see if that helps.
Reply
Old Dec 8, 2018 | 10:44 PM
  #46  
jdag's Avatar
Member
 
Joined: Oct 2015
Posts: 151
Likes: 16
Mercedes-Benz C300 (2016), Mercedes-Benz GLC300 (2017)
Originally Posted by rbrylaw
That's how the settings should look. I don't get email notifications. Just Text. If you haven't rebooted your phone lately, reboot your phone and see if that helps.
I have rebooted, no change. However, I don't know that there'd be any connection between the phone and email. The emails are going to my hotmail account, seemingly from the Mercedes Me server at noreply@mercedes.me.
Reply
Old Dec 8, 2018 | 10:53 PM
  #47  
rbrylaw's Avatar
Thread Starter
MBWorld Fanatic!
 
Joined: Aug 2004
Posts: 3,447
Likes: 333
From: Tampa, FL
2019 E450 4Matic & 2018 E400 4Matic
Originally Posted by jdag
I have rebooted, no change. However, I don't know that there'd be any connection between the phone and email. The emails are going to my hotmail account, seemingly from the Mercedes Me server at noreply@mercedes.me.
Buried in the phone app is the same setting as in the Web version. Again, I get text messages, but I don't get emails.
Reply
Old Dec 8, 2018 | 11:05 PM
  #48  
jdag's Avatar
Member
 
Joined: Oct 2015
Posts: 151
Likes: 16
Mercedes-Benz C300 (2016), Mercedes-Benz GLC300 (2017)
Originally Posted by rbrylaw
Buried in the phone app is the same setting as in the Web version. Again, I get text messages, but I don't get emails.
I did look on the app as well, again no luck.

I should have noted that my wife also gets the email notifications (regardless of which one of us starts/stops the car).

Also, whether this matters or not who knows...We had a 2016 C300, and we currently have a 2017 GLC300 and 2019 C300. So both of us have both the MM (for the GLC) and MM Connect (for the C300) apps installed. And we have access to both of the web portals. (Side note...thanks for making this so user friendly MB!)
Reply
Old Dec 9, 2018 | 01:31 AM
  #49  
Slugsy's Avatar
Senior Member
 
Joined: May 2018
Posts: 389
Likes: 56
E63 AMG Estate
Wait a minute! How are people getting text and email notifications? I don’t get either in my 19 E63?

What phone(s) are people using? Is there a way to get emails?
Reply
Old Dec 9, 2018 | 06:46 PM
  #50  
JDPEClassUK's Avatar
Senior Member
 
Joined: Oct 2018
Posts: 288
Likes: 45
From: UK
E Class Estate S213
Originally Posted by JDPEClassUK


Yes - I have a strong signal at home and the car has a full 4G signal.

Will keep trying 👍🏼
Update - I reported the issue to Me support and they investigated. Apparently my connection to the MB Connect (one of the main menu options in car) had dropped out.

Apparently this needs to have been activated and still active for it to receive maps and produce pop ups. (It should stay active all the time unless battery disconnected). Seems to be working fine now. 👍🏼

Thanks for all the suggestions.
Reply

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 07:03 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE