E-Class (W213) 2016 - 2023

"New" Mercedes Me

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Old 03-13-2019, 07:22 PM
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"New" Mercedes Me

Has everyone (anyone) received an email from MBUSA about changes to Mercedes Me app effective April 12, 2019?
The mail does specify what the changes are. Any ideas??

Old 03-14-2019, 12:08 AM
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Here's the big change: It actually starts WORKING !!!

Remote start works 1 out of 10 tries...

.
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smanchester (04-20-2019)
Old 03-14-2019, 04:31 AM
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These mails never specify what's new and you're not going to get new services you haven't paid for.
Worst of all, MB never activate/add new services to current cars. So if your vehicle didn't come with
it, you're not getting it.

Last edited by guhvies; 03-16-2019 at 04:07 PM.
Old 03-14-2019, 08:03 AM
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Originally Posted by Frank Rizzo
Here's the big change: It actually starts WORKING !!!

Remote start works 1 out of 10 tries...

.
10X
Old 03-14-2019, 08:35 AM
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we had the same message here in France, though nothing changed
Old 03-14-2019, 09:24 AM
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I got the message with about 20+ pages….I sent it to my lawyer. LOL
Old 03-14-2019, 10:12 AM
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.
I've never received an email from MBUSA. Perhaps it is because my email address is at fen-net.de in Fürth Bayern.
Old 03-14-2019, 11:48 AM
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Mercedes Me Connect is only for 2019 vehicles, is that correct?
Old 03-14-2019, 11:55 AM
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Originally Posted by Cambridgehank
Mercedes Me Connect is only for 2019 vehicles, is that correct?
Yes, and only 2019 owners will receive this email.
Old 03-14-2019, 12:35 PM
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Originally Posted by whoover
Yes, and only 2019 owners will receive this email.
No. I'm a 2018 owner, which is why I made the original post. If you got rhe email and downloaded the new "Terms" they say 2019 and compatible 2018 models, which are not further defined. Guess I'll wait for April 12, and not be disappointed when nothing changes.
Old 03-14-2019, 02:32 PM
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In the UK I was told that Mercedes Me Connect was being phased out and replaced with just Mercedes Me. In the UK the Mercedes Me Connect has now stopped working and the new Mercedes Me app seems great with lots of new features for 2019

Last edited by JDPEClassUK; 03-14-2019 at 06:11 PM.
Old 03-14-2019, 03:27 PM
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I have a 2018 E400 Coupe (and yes, I’m aware that I’m posting my message on the forum for the E Class sedan), and I received the same email yesterday. I’ll have to check out the Mercedes Me app on April 12th to see if anything changed.
Old 03-14-2019, 04:12 PM
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Originally Posted by jgs1564
I have a 2018 E400 (and yes, I’m aware that I’m posting my message on the forum for the E Class sedan
We won't hold your door deficiency against you. Post anytime.
Old 03-14-2019, 07:09 PM
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2019 Dune Silver Metallic E-450 Mercedes Cabriolet NEW Mercedes 2020 GLC300 graphite gray SUV
Unless your 2018 is capable of utilizing ME Connect now, April 12th won't get you additional access. It requires an updated Hermes module that is hardware; new for 2019 and some late produced 2018 models.

My understanding is that there were a few 2018's that have it.....and I mean few.

Originally Posted by JDPEClassUK
In the UK I was told that Mercedes Me Connect was being phased out and replaced with just Mercedes Me. In the UK the Mercedes Me Connect has now stopped working and the new Mercedes Me app seems great with lots of new features for 2019
Source?

Last edited by rustybear3; 03-14-2019 at 07:12 PM.
Old 03-15-2019, 03:02 AM
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Hmmm. Nothing from MBUSA yet.
Old 03-15-2019, 08:55 PM
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I got the email. Sort of took a stab at reading all the way through. I guess we'll see what if any changes actually happen on April 12th.
Old 03-15-2019, 10:39 PM
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2019 Dune Silver Metallic E-450 Mercedes Cabriolet NEW Mercedes 2020 GLC300 graphite gray SUV
Maybe remote pilot? Fingers crossed!
Old 03-15-2019, 10:41 PM
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Wouldn't that be something! I bet we never get it though........
Old 03-16-2019, 01:13 AM
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It would be great to have it for sure.
Old 03-16-2019, 03:44 AM
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Originally Posted by rustybear3
Unless your 2018 is capable of utilizing ME Connect now, April 12th won't get you additional access. It requires an updated Hermes module that is hardware; new for 2019 and some late produced 2018 models.

My understanding is that there were a few 2018's that have it.....and I mean few.



Source?
I got a message on Mercedes Me portal on website. After that it no longer worked and I had to use new version. Seems to have some good features like collision warning, geofencing etc
Old 03-20-2019, 05:01 AM
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W213 e class
Hi I’ve just 3 days ago acquired a e class saloon and have problems with Mercedes Me Connect. I have loaded the app on my iPhone and that appear to function but the navigation system (premium plus) is not working. The showroom told me Mercedes Me will take a few hours to activate but now on day 3 it’s stil not working. Are you suggesting that I will have to wait until April 12 and the new system for a working version of M Me?
Regards
Old 03-20-2019, 05:12 AM
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It shouldn’t need the new version to work. Sometimes it does take a little time. It was over 2 weeks for me.

If it gasnt connected soon I would send a message to the Mercedes Me team to follow up.
Old 03-20-2019, 12:18 PM
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Originally Posted by Cao Black
We won't hold your door deficiency against you. Post anytime.

Last edited by jgs1564; 03-20-2019 at 12:19 PM. Reason: Change emoji
Old 03-21-2019, 04:26 AM
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Originally Posted by JDPEClassUK
It shouldn’t need the new version to work. Sometimes it does take a little time. It was over 2 weeks for me.

If it gasnt connected soon I would send a message to the Mercedes Me team to follow up.
Many thanks
Old 04-07-2019, 08:19 PM
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Originally Posted by Cao Black
No. I'm a 2018 owner, which is why I made the original post. If you got rhe email and downloaded the new "Terms" they say 2019 and compatible 2018 models, which are not further defined. Guess I'll wait for April 12, and not be disappointed when nothing changes.
UPDATE...


The adventure continues. Checking the Mercedes me website today (for end-of-warranty info regarding 2015 ML350) they continue to imply that my 2018 E300 "supports" Mercedes me Connect, and it's not even April 12th yet. I'm not able to get by the dealer for a couple of days, so I remain hopeful yet skeptical. I'll keep you posted. To try your own 2018, go to MBUSA.com, select Owners (upper right), and log in to Mercedes me. See what happens.


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