Lucky Bogey

I expect to purchase a Certified 2019 E450 Sedan from Crown Eurocars in the next few days. The car has 2,143 miles, clean Carfax and $8k under KBB. The car is loaded (original sticker $79,700) and the only option missing I would have wanted is the HUD. As a certified car, there is an addition 1 year warranty on top of the 4 year standard warranty. Has anyone had any experience with this dealership?

threeMBs

Not affiliated with Crown, but I know who traded-in that car. Car is perfect. Also, car was traded-in with a full spare in the trunk (if they still have it) tell them to included it. Since I know what it was traded-in at, with CPOing the car, they make zero on it. That is the only part I do not understand. They have E300s (with MSRP of at least $15K less) that they want more for (an other mystery to me).

Lucky Bogey

Thank you - Thank you! I will sleep better tonight. I was puzzled why there was a circle similar to a tire ring in the trunk pic. I was concerned the owner maybe raced the car and it seemed odd why someone would only keep a new car six months. I asked the salesperson however no answer was received. If you don't mind me asking, what car did the previous owner purchase?

Thank you again, I feel much better after reading your response.

LB

threeMBs

GLE.

Lucky Bogey

Thanks again.
Crown claimed there was no spare tire when traded in and that the car comes with run flats.
I said ok. thanks for checking, however then "please make sure the car has a "comfort box" in the the trunk.
Maybe the salesperson was telling a "fib" or simply did not know and gave a BS answer!
LoL

ua549

Make sure everything is locked down in writing. I have dealt with Crown (not MB) before and the experience wasn't good.

threeMBs

Since car was traded-in a few weeks ago, they probably disposed of the spare (or one of the people there took for his/her own E) since one is not supplied from the factory and is not required. This car was not equipped with "comfort box".

I wouldn't worry about anything (including what was stated in the above post). You're getting an always garaged (until 2 weeks ago) superbly looked after car and at a great price (including 4.5 years of unlimited miles warranty which you can extend an other 2 years, for extended CPO I would contact Jeff Jackson at Tofel Motors, his info is posted on these boards somewhere).

rbrylaw

Agree

To the OP, be careful and make sure you've got everything in writing. I've known several who have not had the best experience with Crown.

My dealer is Mercedes of Tampa Bay, which is one of the highest volume MB dealers in the country. I have NEVER had anything other than stellar experiences with them.

That said since a member here knows the car you're buying and if the price is good, I'm sure you'll be happy. One comment you made was about the dealer telling you the car came with RFT. Mercedes cars come with RFT these days, as do most BMW and Audi cars. Make sure you check to ensure what tires you're getting on the car, as I would expect them to be run flats, even if the previous owner had a spare in the trunk. Unless the previous owner changed the tires after purchase. If they did change the tires, you'll need the spare or at least some fix-a-flat solution at all times.

threeMBs

I assume OP picked up the car on the day this thread was started because it was gone from their online inventory by the evening, so we would hear by now if something went wrong.

Lucky Bogey

Completed sale on Friday. ETA: Monday, July 1

Trying to add to me 'connect" so I can track delivery

Will send pics

threeMBs

Oh, you're not "local". Internet purchase? Wow, never had guts to do it myself. Now I understand initial uneasiness (I missed GA in location) regarding the car and the dealership.

Lucky Bogey

I have not seen or driven the new models.

This will be the first time!

Going from a 16 to a 19,

2012 merc amg

Good car choice. The comfort, performance, reliability are great on this model and you will be well pleased with your purchase. I have two E450's and have been very happy with the cars.

makris0000

Crown is a great dealership and they just built the Pinellas Park location not too long ago. You’re in good hands with them.

threeMBs

Are you serious about that?

Lucky Bogey

Yes. This will be the 1st time seeing a new model in person as well as driving! Leap of faith!

I've been watching the YouTube video with that Eastern European guy from Alabama showing his new white E450.

ua549

I wouldn't trust them. They rank as the sleaziest dealer in the area. I went to the once for service on my E55. They wanted to charge me $2,500 for a new air matic strut. Lokey Motors in Clearwater, FL a few miles away diagnosed the issue and repaired the problem for almost nothing. The problem was a blown fuse for the compressor.

BeachBunny

I have nothing but BAD things to say about MB of Tampa.

I bought a custom-order 2015 E350 from them. The first time I set foot on the lot, the saleshole wouldn't even show me a car unless I was willing "to buy today." A few months later I went back and had a much more pleasant experience with a new salesperson (who is no longer there... we've talked since he's left there and he's a good man and was very honest with me about the dealership). Did the deal. Everything seemed decent. Except the car was an absolutely unreliable POS. They replaced 9 batteries in 2 years. All under warranty, BUT they refused to say there was anything wrong with the car. HVAC never worked properly (would go to full heat by itself...in the middle of Florida summer), radio was replaced 3x. Multiple other systems replaced. Car refused to start many times. Dealership damaged the car twice and refused to replace parts, instead insisting on patching them. Dealership had the car for 2+ months straight at one point yet refused to help me with MBUSA in getting a replacement.

MB Bonita Springs has been just the opposite -- right on top of things. MBUSA still is stuck in the 1980s, but at least MB Bonita's been very up-front and honest about things with me, and was willing to fight with MBUSA when necessary to make things work.