Saifee781

Hi i bought Mercedes e-class 2016 220d first registration march 2016 but i cant make calls through voice command sign on my steering wheel. If i press voice command button it takes me straight to navigation for command. I spoke to Mercedes dealer they said it should work. Please help me

JDPEClassUK

Try pressing the voice button for longer?

Saifee781

Yes i did try pressing button for long and twice as well. But it goes to Navigation and ask me to speak for command.

ua549

Do you have a W212 or W213 model?
Is your cell phone paired with the car?

Saifee781

Yes my phone is connected and i can call by selecting name manually but not vis voice control

whoover

Have you tried starting with the command "Telephone"? It sounds like you're in Navigation mode and need to switch the voice control to Telephone mode.

Saifee781

I tried to fix. But if you can guide me i will do accordingly

whoover

Press the button and say "Telephone." Press it again and say "Call ..."

konigstiger

See attachment.

Saifee781

Please send me how to connect phone and voice command. Phone is connected even i can see phone contacts on the vehicle screen but unable to make calls by pressing the voice control system. When i press this button it tales me to straight to navigation.

whoover

What happens when you press the button and say "Telephone"? Anything?

Saifee781

When i press button it straight takes me to navigation and ask for to give command to nevigate but not to the telephone

whoover

I get that, but have you tried saying "Telephone"??????? If so, what does it do?

Saifee781

When i say telephone or say “calll” it stays same on navigation mode

whoover

I think you need to let the dealer look at it.

Saifee781

Its too expensive to diagnose