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E220d 2016-voice control command issue

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Old Aug 31, 2019 | 11:05 PM
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Mercedes E220d
E220d 2016-voice control command issue
Hi i bought Mercedes e-class 2016 220d first registration march 2016 but i cant make calls through voice command sign on my steering wheel. If i press voice command button it takes me straight to navigation for command. I spoke to Mercedes dealer they said it should work. Please help me
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Old Sep 1, 2019 | 02:38 AM
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Originally Posted by Saifee781
Hi i bought Mercedes e-class 2016 220d first registration march 2016 but i cant make calls through voice command sign on my steering wheel. If i press voice command button it takes me straight to navigation for command. I spoke to Mercedes dealer they said it should work. Please help me
Try pressing the voice button for longer?
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Old Sep 1, 2019 | 05:22 AM
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Originally Posted by JDPEClassUK
Try pressing the voice button for longer?
Yes i did try pressing button for long and twice as well. But it goes to Navigation and ask me to speak for command.
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Old Sep 1, 2019 | 08:51 AM
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Do you have a W212 or W213 model?
Is your cell phone paired with the car?
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Old Sep 1, 2019 | 10:09 AM
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Yes my phone is connected and i can call by selecting name manually but not vis voice control
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Old Sep 1, 2019 | 10:42 AM
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Originally Posted by Saifee781
Hi i bought Mercedes e-class 2016 220d first registration march 2016 but i cant make calls through voice command sign on my steering wheel. If i press voice command button it takes me straight to navigation for command. I spoke to Mercedes dealer they said it should work. Please help me
Have you tried starting with the command "Telephone"? It sounds like you're in Navigation mode and need to switch the voice control to Telephone mode.
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Old Sep 1, 2019 | 01:01 PM
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I tried to fix. But if you can guide me i will do accordingly
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Old Sep 1, 2019 | 01:21 PM
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Originally Posted by Saifee781
I tried to fix. But if you can guide me i will do accordingly
Press the button and say "Telephone." Press it again and say "Call ..."
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Old Sep 1, 2019 | 02:23 PM
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Old Sep 1, 2019 | 04:44 PM
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Mercedes E220d
Please send me how to connect phone and voice command. Phone is connected even i can see phone contacts on the vehicle screen but unable to make calls by pressing the voice control system. When i press this button it tales me to straight to navigation.
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Old Sep 1, 2019 | 04:47 PM
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Originally Posted by Saifee781
Please send me how to connect phone and voice command. Phone is connected even i can see phone contacts on the vehicle screen but unable to make calls by pressing the voice control system. When i press this button it tales me to straight to navigation.
What happens when you press the button and say "Telephone"? Anything?
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Old Sep 1, 2019 | 06:04 PM
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When i press button it straight takes me to navigation and ask for to give command to nevigate but not to the telephone
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Old Sep 1, 2019 | 06:12 PM
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Originally Posted by Saifee781
When i press button it straight takes me to navigation and ask for to give command to nevigate but not to the telephone
I get that, but have you tried saying "Telephone"??????? If so, what does it do?
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Old Sep 1, 2019 | 06:18 PM
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Mercedes E220d
When i say telephone or say “calll” it stays same on navigation mode
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Old Sep 1, 2019 | 06:26 PM
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Originally Posted by Saifee781
When i say telephone or say “calll” it stays same on navigation mode
I think you need to let the dealer look at it.
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Old Sep 1, 2019 | 06:30 PM
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Mercedes E220d
Its too expensive to diagnose
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