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Touch control pad on steering wheel

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Old May 25, 2020 | 03:06 AM
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Touch control pad on steering wheel

Can anyone tell me what can be done when your touch control button on the left side of the steering wheel doesn't work? Will it cost an arm and a leg to repair? The other buttons work such as the volume, main menu still work? 2017 E
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Old May 25, 2020 | 03:17 AM
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MB W213 E300 4MATIC Luxury Model
Originally Posted by lovemybenzo
Can anyone tell me what can be done when your touch control button on the left side of the steering wheel doesn't work? Will it cost an arm and a leg to repair? The other buttons work such as the volume, main menu still work? 2017 E
When did you obtain the car and how many miles are currently on it. That should still be under warranty
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Old May 25, 2020 | 04:38 AM
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It is not under warranty. It has 111,000 miles on it. I obtained the car on May 4, 2017
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Old May 25, 2020 | 05:02 AM
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Originally Posted by lovemybenzo
It is not under warranty. It has 111,000 miles on it. I obtained the car on May 4, 2017
Wow, could be costly. Your dealer should be able to get you an estimate. I obtained mine in June 2017 and only have a little over 25k miles on it. Also purchased the extended warranty because for the 1st time ever I expect to keep it longer than 2-3 years
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Old May 25, 2020 | 06:10 PM
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Thanks for your response.
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Old May 25, 2020 | 06:33 PM
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"Could" be switch panel that can be replaced by removing air bag and cover need VIN if you want part #. Definitive diagnose have so,eone pull fault codes using MB diagnostics.

Last edited by konigstiger; May 26, 2020 at 10:07 AM.
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Old May 25, 2020 | 06:51 PM
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WDDZF4JB9HA007800 Vin#
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Old May 26, 2020 | 10:05 AM
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Left switch panel is part # 09990562009107.


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WDD2130481A007800.pdf (128.1 KB, 386 views)
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Old May 26, 2020 | 12:26 PM
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Well, you COULD view this as an opportunity — tell your significant other that the car is obviously falling apart, that it would be outrageously expensive to fix it and keep it going, so you need to trade it in on a new one ASAP.
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Old Oct 28, 2021 | 05:26 PM
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Mb e300
Can I DIY a he control pad replacement

Originally Posted by konigstiger
Left switch panel is part # 09990562009107.


I bought the part from the dealer for $135. Any one know if this something I can do it myself?
Dealer wants 2.5 hours to install.
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Old Nov 1, 2021 | 03:58 PM
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Once you remove the airbag rest is self explanatory via screw removal.
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Old Mar 27, 2022 | 02:19 PM
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CLS500
Any updates to this? I have the same exact issue, same vehicle 2017 E300. Wondering if that $135 part fixed it.
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Old Aug 29, 2022 | 12:43 PM
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w213
I also need this repair - any help appreciated
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Old Aug 31, 2022 | 05:14 PM
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W212 MY'14 M276-3.5NA @75kMi
options for steering pad repair

Originally Posted by PrivEquity
I also need this repair - any help appreciated
​​​​​​Did you have a chance to read this thread?

Typically the following choices are yours:
  • replace parts blindly $135
  • scan car for troubleshooting $0
  • repair solderless PCB .50¢
  • dealer service $800

It all depends on your willingness to dig into your steering wheel using existing help documents.


Last edited by CaliBenzDriver; Aug 31, 2022 at 05:17 PM.
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Old Apr 22, 2023 | 11:32 PM
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An update for whoever finds this thread…
I had a local auto shop who specialized in Mercedes replace this part for me and it fixed the issue. Total cost (including part) was $360.
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