Notices
E-Class (W213) 2016 - 2023

"device not supported" huh ?

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old Aug 4, 2020 | 01:10 PM
  #1  
Hundens's Avatar
Thread Starter
Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2019
Posts: 383
Likes: 89
From: SW Desert USA
2014 Jag F-Type vert, 2004 Volvo V70R
"device not supported" huh ?

I downloaded some music from the iMac to a SDcard. The MY19 E 450 played it just fine. Then I downloaded some more to a thumb drive, plugged it into one of the USB ports in the center console and I got the message, "device not supported." What did I do wrong this time. I never got a message like that from a CD drive. Thanks.
Reply
Old Aug 4, 2020 | 02:21 PM
  #2  
ua549's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 5,378
Likes: 1,104
.
What is the file system format? What is the file format?
Reply
Old Aug 4, 2020 | 03:00 PM
  #3  
DFWdude's Avatar
MBWorld Fanatic!
20 Year Member
Photogenic
Liked
Loved
Community Favorite
 
Joined: Apr 2006
Posts: 4,694
Likes: 1,829
From: Dallas-Ft.Worth,TX
2016 E350 Sport
I believe the thumb drive has to be formatted "FAT32" for the system to recognize it. I think SD cards are already so formatted.

EDIT: correcting to note "exFAT" formatting as desired for it to function.

Last edited by DFWdude; Aug 4, 2020 at 08:58 PM.
Reply
Old Aug 4, 2020 | 03:14 PM
  #4  
Hundens's Avatar
Thread Starter
Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2019
Posts: 383
Likes: 89
From: SW Desert USA
2014 Jag F-Type vert, 2004 Volvo V70R
Thank you both. The music is on the computer in iMusic. I just copied it to the storage devices without paying attention to formatting. I guess I should stick to SD cards.
Reply
Old Aug 4, 2020 | 03:30 PM
  #5  
JDPEClassUK's Avatar
Senior Member
 
Joined: Oct 2018
Posts: 288
Likes: 45
From: UK
E Class Estate S213
Originally Posted by Hundens
Thank you both. The music is on the computer in iMusic. I just copied it to the storage devices without paying attention to formatting. I guess I should stick to SD cards.
USB sticks are fine if formatted correctly. ExFat seems to have the best comparability for me. I have both SD card and usb and they work fine.
Reply
Old Aug 4, 2020 | 06:27 PM
  #6  
SunnyC257's Avatar
Member
 
Joined: Jan 2013
Posts: 87
Likes: 21
From: West Midlands, U.K.
2021 CLS 400d
Originally Posted by JDPEClassUK
USB sticks are fine if formatted correctly. ExFat seems to have the best comparability for me. I have both SD card and usb and they work fine.
+1 to using ExFat when formatting USB sticks and SD cards on a Mac, for use on the COMAND 5.5
Reply
Old Aug 4, 2020 | 08:57 PM
  #7  
DFWdude's Avatar
MBWorld Fanatic!
20 Year Member
Photogenic
Liked
Loved
Community Favorite
 
Joined: Apr 2006
Posts: 4,694
Likes: 1,829
From: Dallas-Ft.Worth,TX
2016 E350 Sport
I want to correct what I wrote earlier. Per this thread... https://mbworld.org/forums/e-class-w...e-sd-card.html
... the file structure needed is "exFAT" as others have mentioned. SDXC cards are formatted exFAT as their default. I have more than 40GB of songs on one of these cards and all are found by the system.
Reply
Old Sep 18, 2020 | 02:33 PM
  #8  
Hundens's Avatar
Thread Starter
Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2019
Posts: 383
Likes: 89
From: SW Desert USA
2014 Jag F-Type vert, 2004 Volvo V70R
Sorry to be back. I do not know how to format a thumb drive in exFat or anything else. I have queried two product concierges at two different dealerships and the response was, “No idea.”

With the disappearance of CD drives, I can’t believe I am alone in this. Our computer environment is MAC.

Could someone point me in the right direction. We will be heading cross country next month and I don’t want to be stuck listening to Sirius.

Thank you.
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Sep 18, 2020 | 02:41 PM
  #9  
DFWdude's Avatar
MBWorld Fanatic!
20 Year Member
Photogenic
Liked
Loved
Community Favorite
 
Joined: Apr 2006
Posts: 4,694
Likes: 1,829
From: Dallas-Ft.Worth,TX
2016 E350 Sport
This is how it works in Windows. I imagine there is something equivalent for MAC OSs.

Insert the desired SD or thumb drive in your desktop computer. Using your file explorer (or equivalent MAC program), find and highlight the drive. Click Right Arrow, then scroll to "Format." Picking that, it should ask you what file format you want to use. Pick exFAT from that dropdown, and proceed. If unsure, click cancel.

It will erase everything on the drive, so best to use a new SD or Thumb Drive, or one where you don't care if all data is erased.

Someone with a Mac can offer any differences... Hopefully Mac OSs offer "exFAT" file formats...

3,000

Last edited by DFWdude; Sep 18, 2020 at 03:00 PM.
Reply
Old Sep 18, 2020 | 03:28 PM
  #10  
ua549's Avatar
MBWorld Fanatic!
10 Year Member
Community Builder
Loved
Community Favorite
 
Joined: Nov 2014
Posts: 5,378
Likes: 1,104
.
Search/Use "Disk Utility" program and select exfat format. It is a simple as that. For help with media stuff ask someone at your electronics store. MB electronic gadget tech help is non-existent.
Reply
Old Sep 18, 2020 | 03:39 PM
  #11  
Hundens's Avatar
Thread Starter
Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2019
Posts: 383
Likes: 89
From: SW Desert USA
2014 Jag F-Type vert, 2004 Volvo V70R
Originally Posted by ua549
Search/Use "Disk Utility" program and select exfat format. It is a simple as that. For help with media stuff ask someone at your electronics store. MB electronic gadget tech help is non-existent.
DFW, and UA. Thank you. Great advice and comment. My 450 is loaded to the gills. There is more tech than I can master. But part of the situation is that the help is so inadequate. I have yet to meet the Benz employee who has the fortitude to demonstrate the parking assist.
Reply
Old Sep 18, 2020 | 03:49 PM
  #12  
DFWdude's Avatar
MBWorld Fanatic!
20 Year Member
Photogenic
Liked
Loved
Community Favorite
 
Joined: Apr 2006
Posts: 4,694
Likes: 1,829
From: Dallas-Ft.Worth,TX
2016 E350 Sport
Originally Posted by Hundens
DFW, and UA. Thank you. Great advice and comment. My 450 is loaded to the gills. There is more tech than I can master. But part of the situation is that the help is so inadequate. I have yet to meet the Benz employee who has the fortitude to demonstrate the parking assist.
Educated MB employee not required for Active Parking Assist. Watch these videos... (differs slightly with model)


https://www.youtube.com/watch?v=GVga7WioP-0

https://www.youtube.com/watch?v=kVykkma-FQM


Not much need for parallel parking here in TX. But I use perdendicular parking assist often. Just watch the cameras and directions in the dash and go slow... keep your brake foot perched over the brake in case it's needed.

Last edited by DFWdude; Sep 18, 2020 at 06:33 PM.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 06:17 PM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE