Car won't start
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Senior Member
Joined: Jun 2004
Posts: 269
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From: the sane part of MA
2025 E450 4Matic
Car won't start
Hello, I own a 2021 MB E450. After a couple of days of cold weather, even though my car was garaged, it won't start. I attempted to charge it for 6 hours on a trickle charger and it didn't help so I contacted MB Road Assist. They sent a technician out who had "the king of all battery chargers" and it still didn't turn over. They now want to tow my car to find out what's wrong. Has anyone experienced this? Any ideas would be appreciated, as I would like to avoid having my car towed.
Thank you!
Thank you!
Last edited by tomd; Jan 13, 2022 at 01:03 PM. Reason: typo
MBWorld Fanatic!
Joined: May 2018
Posts: 1,432
Likes: 300
From: Illinois
2021 c300 Cab. Arrived 7/28/21 . 24 GLE 450e.
Hello, I own a 2021 MB E450. After a couple of days of cold weather, even though my car was garaged, it won't start. I attempted to charge it for 6 hours on a trickle charger and it didn't help so I contacted MB Road Assist. They sent a technician out who had "the king of all battery chargers" and it still didn't turn over. They now want to tow my car to find out what's wrong. Has anyone experienced this? Any ideas would be appreciated, as I would like to avoid having my car towed.
Thank you!
Thank you!
Last edited by Elvisfan0108; Jan 14, 2022 at 09:15 AM.
Super Member
Joined: Sep 2012
Posts: 558
Likes: 152
From: New York City
2021 e All Terrain, 2001 e55
Elvis fan may be right. If it is a 48 volt battery problem you will get a error message in red. Be sure to read about moving the car in neutral don’t let the people roadside sends drag the car. There are two or three threads. READ them and good luck
Super Member
Joined: Nov 2017
Posts: 669
Likes: 142
From: Hermosa Beach, California
2018 E400 Coupe
In October the battery died in my 2018 E400 Coupe. The Car was still under warranty, so my local dealer arranged for a flatbed truck to haul the car to their shop. They replaced the battery for free (would have been an ungodly expensive if not under warranty) and paid for a Lyft to pick me up when the car was ready.
MBWorld God!
Joined: Dec 2019
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In October the battery died in my 2018 E400 Coupe. The Car was still under warranty, so my local dealer arranged for a flatbed truck to haul the car to their shop. They replaced the battery for free (would have been an ungodly expensive if not under warranty) and paid for a Lyft to pick me up when the car was ready.
Super Member
Joined: Nov 2017
Posts: 669
Likes: 142
From: Hermosa Beach, California
2018 E400 Coupe
Disagree. The OP was asking about towing his car — my post was to tell him, albeit indirectly, that when the car is under warranty, MB sent a flatbed, not a tow truck. That tells me a lot.
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MBWorld God!
Joined: Dec 2019
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Sorry for the confusion.
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