Dealer using non genuine oil
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Dealer using non genuine oil
Just checking am I’m being an idiot expecting the main dealer to use Mercedes oil while servicing my car when asked they said they have a deal with another company to save money
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As long as the oil meets the MB specifications brand doesn't matter.
http://operatingfluids.mercedes-benz...ory/engine-oil
http://operatingfluids.mercedes-benz...ory/engine-oil
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2012 CLS63
Tell the dealer you're trying to save money too and go somewhere else
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2008 E350 4Matic, 2011 E350 4matic
Mercedes doesn't actually make oil. That's Mobil. Standard oil at the dealer is Mobil 1 5w40. If you're not at a Mercedes dealer, then they could be using any oil. But as long as it meets MB specs, it should be fine.
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2017 E300
my local dealer was sued because of this and settled in a class action. I received like a $20 dollar settlement as a result. Anyway, now the work order papers say they may not use genuine Mercedes parts on there.
Granted it wasn't only about the oil, but you can read about it here.
https://topclassactions.com/lawsuit-...ction-lawsuit/
Granted it wasn't only about the oil, but you can read about it here.
https://topclassactions.com/lawsuit-...ction-lawsuit/
Last edited by joshg1001; Jan 5, 2024 at 12:57 PM.
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Currently: 2019 E450 AWD, Previous: 2002 CLK55 Cab
If you run the search function this issue of which non MBZ oil were MBZ approved substitutes has been discussed and documented extensively in the AMG fora for CLK/SL 55s. A few years ago we went full on MBZ oil nerd and really dug into this. IIRC we kept our oil nerd party hats on and then dug into approved MBZ substitutes for othe fluids as well. Enjoy.
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From: Washington, DC Metro Area
Currently: 2019 E450 AWD, Previous: 2002 CLK55 Cab
Ok I had a sec to take a look and, while not drawn from the thread that I had in mind, here are both the US and Global approved MBZ oil lists. Note these lists get periodically updated by MBZ based on whether or not more oil companies submit their products to MBZ for approval and also when they re-formulate their engine oils and re-submit products for approval. If you ar really hyper about it triple check for the latest list as occasionally, very occasionally an oil will drop off the approved list because it was either re-formulated or discontinued. After you look at the lists which are tailored to engine lines, you'll see that Mobil 1 is there as are Motul and others on the Global list.
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Mercedes doesn’t make this easy to find, but there are other approved brands that meet spec. MOP: I use M1. I always ask (even at my dealer) each and every visit. In a pinch I still only use M1 for DIY top offs. On a former MB I owned, I once encountered the same where dealer in Texas was using a Castrol approved version. The next year, they were back to M1 👏
Just have to remember the certification matches and depending on the frequency of oil change, distance commute per trip (does the oil ever reaches operating temperature), the state (does it snow or is it always hot) the temperature and humidity, the viscosity also matters.
